A Cleaning Service Reviews 328

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We’ve had our corner sofa cleaned today after 8 years of use, six with children. Needles to say it was more an off brown colour than the original grey before being cleaned! Niko arrived and explain... See more

Rated 5 out of 5 stars

Fantastic customer service from start to finish. Nick was very polite and friendly, and happy to work around our somewhat chaotic household! Most importantly, our carpets look amazing - all stains an... See more

Rated 5 out of 5 stars

Simon arrived on time to clean our lounge carpet following a recent spillage which had left a large, unsightly stain. He clearly explained what would be done and set to work. The results are amazing -... See more

Rated 5 out of 5 stars

On a rather warm day, George turned up promptly and on time. He explained the cleaning operation clearly and confirmed how long he anticipated this would take. After a few hours of work, my rather... See more

Company details

  1. Upholstery Cleaning Service
  2. Carpet Cleaning Service
  3. Cleaning Service
  4. Curtain and Upholstery Cleaning Service
  5. Leather Cleaning Service

Written by the company

At A Cleaning Service, our mission is to elevate the standards of cleanliness and hygiene through meticulous attention to detail, unwavering professionalism, and a genuine commitment to customer satisfaction. We strive to create safe environments for our clients, leading the industry with our dedication to compliance, continuous improvement, and exceptional service. We care deeply about what we do, and it shows in every space we service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

328 reviews

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Rated 5 out of 5 stars

Incredible experience

Incredible experience! Simon worked wonders. I was certain my pricey velvet sofa, just three days old, was ruined after my dalmatian's muddy romp. I can't recommend this company enough. Huge thanks to Simon!

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Prefect service

Prefect service! Nick was friendly, efficient and did a marvellous job with our carpets. I would highly recommend. Their services also cover Cardiff and the south west.

May 7, 2025
Unprompted review
Rated 1 out of 5 stars

Might be good if they turned up when…

Might be good if they turned up when they said or let you know they weren't coming.
I arranged for someone to sit in empty house for them arriving and didn't bother to let me know. I rang them 4 times and didn't answer. Very disappointing company

October 8, 2024
Unprompted review
A Cleaning Service logo

Reply from A Cleaning Service

Hi, we are sorry this has occurred, however we believe this may have been in regards to another company. We have no information of your details or any contact from yourself on our records. We did put a request to you via Trustpilot to request additional information regarding this in order for us to investigate this further, but we have not received a response as of yet, and we would appreciate additional information so this can be investigated. Thank you.

Rated 5 out of 5 stars

The Amazing Simon from Andromeda Cleaning service…

Simon from Andromeda Cleaning service has just been amazing. What a miracle worker! After over 4 years of having a bright red nail varnish stain out of a plain beige carpet, he managed to get it out - and completely! Had given up and covered it with a rug! Then he cleaned curtains too - muddy for the bottom 2 feet, thanks to a keen outdoor dog! Simon was efficient, prompt, courteous and a clean worker- excellent! And a joy to see someone who takes such pride in his work. The office staff were most helpful too - and not at all pushy which i really appreciated, as I was apprehensive, as I hadn't heard of anyone using this company before. Will definitely recommend Simon! And I won't panic next time the cat is sick on the carpet!

August 29, 2024
Unprompted review
Rated 5 out of 5 stars

George the superstar!

I wanted to mention how fantastic George was today, the job turned out to be more than anticipated and he was here for over 3 hours working hard to make my carpets look better, he was so polite and friendly and nothing was too much trouble, he has an excellent work ethic and customer service skills and he really is a credit to your company.

June 13, 2024
Unprompted review
Rated 5 out of 5 stars

The team was amazing from start to…

The team was amazing from start to finish in cleaning my original Persian rug. I was always dubious as the rug is original and is around 30 years old, and has a few issues due to wear and tear.

It came back pretty much like new, so impressed to see the original colours stand out bright and vibrant again.

Great communication and great service. When the rug needs cleaning again, I'll be in touch.

They also helped with some advice and some cleaning up from my dogs. Both long-haired bearded collies, whose hair is a nightmare to get up from the floor (and that Persian rug!). The usual Shark / Dyson never worked—whatever kit these guys used was outstanding in getting the hair up!

June 4, 2024
Unprompted review
Rated 5 out of 5 stars

I would highly recommend A Cleaning Services.

George did a fantastic job cleaning a sofabed and armchair for me. It was very grubby, smelt of food and there was lots of mould to the underside of the framework on the sofabed. He worked very hard cleaning the sofa and he even removed the mould.! I would highly recommend A Cleaning Services.

May 17, 2024
Unprompted review
Rated 5 out of 5 stars

An excellent carpet cleaning company

An excellent carpet cleaning company. Helpful and informed office staff. Carpets were cleaned to a high professional standard and they dried quickly. The operative George was punctual, polite, obliging and thorough and will certainly request him again for our next clean.

May 2, 2024
Unprompted review
Rated 5 out of 5 stars

Friendly, efficient and thoughtful service

Friendly and helpful service from beginning to end. I had to change the date for the carpet cleaning and that was rearranged immediately and without hesitation. George arrived on time and explained clearly what he was going to do and how he would do it. He told me that some of the stains (from a ceiling falling in and covering the carpet with black ash dust) would potentially remain (which I thought would be the case) but they look a lot less obvious after cleaning and I'm happy with that. The rest of the carpets smell so much better and look so much brighter - almost like new! George also brought back a rug which had been cleaned and he relaid it for me, moving and lifting the sofa and chair. A really lovely man and very kind.

April 26, 2024
Unprompted review
Rated 5 out of 5 stars

I have used this company for many years

I have used this company for many years and have always found them polite, reliable and have provided good workmanship. Nicks understudy Blake was diligently learning the ropes and will be a great asset. Next job already booked in with them.

April 22, 2024
Unprompted review
Rated 5 out of 5 stars

A job well done

Kate was helpful in explaining the services available and costs and booked us in promptly. George arrived on time, was friendly and explained the process, helpful in moving heavier furniture. The carpets have come up lovely, I had considered buying new after quite a lot of dusty renovations but now no need, they are clean and fresh at a fraction of the cost. Would have no hesitation recommending this company.

April 16, 2024
Unprompted review
Rated 5 out of 5 stars

Great all-round service!

From the initial contact and speedy response, to booking in the appointment at short notice, and cleaning our disgusting (!) carpet, I was really impressed with the service received. Excellent communication prior to the appointment, and George was so friendly and helpful. He was most considerate of the business operations, and worked hard and efficiently. He did a great job on carpet which is probably past its sell-by date! Would not hesitate to recommend and use again.

April 2, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing! Simon did a sublime job. I honestly thought I would have to throw out my 3-day -old very expensive velvet sofa, following a muddy dance by my dalmation. Highly recommend this company. Thank you so much, Simon

March 25, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Service

We had George come out to us today! The company managed to get us booked in quickly for the next day. he done a great job cleaning our sofa, was polite, professional and we would definately use again!

March 19, 2024
Unprompted review
Rated 5 out of 5 stars

First class carpet cleaning

We don't usually write reviews but were so impressed with A Cleaning Service. We had 4 carpets cleaned and the results were first class. From the initial contact with Kate to the excellent work done by Simon and Blake. They were professional, courteous, polite and didn't rush the job. Would definitely use again.

February 21, 2024
Unprompted review

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