AC Leigh Reviews 75

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I’ve been going to A C Leigh in Colchester for years and I honestly can’t fault them. Tash, Reece and Lindsey are always friendly, knowledgeable, and so helpful. If they don’t have something in stock,... See more

Rated 5 out of 5 stars

My goods turned up so quick it got me out of trouble. I purchased double swing action hinges from ACLeigh after we got heavily let down by another company (Highland Industrial Services ltd) who for... See more

Rated 5 out of 5 stars

tried numerous places to match door handle without success went to shop counter they couldn’t match but looked at my handle and said the workshop could fit a new spring took handle and fitted spring... See more

Rated 3 out of 5 stars

Bought a pair of Anvil Gothic door handles online for my front door only to find a metal burr inside stopped them from sliding over spindle. Took them to the Norwich shop who then got their locksmith... See more

Company details

  1. Locksmith

Information provided by various external sources

AC Leigh is one of the UKs leading Architectural Ironmongers with over 50 years experience. Specialising in Ironmongery, Access Control, Safes and more


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

75 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Can’t fault them.

I’ve been going to A C Leigh in Colchester for years and I honestly can’t fault them. Tash, Reece and Lindsey are always friendly, knowledgeable, and so helpful. If they don’t have something in stock, they’ll go out of their way to source it for you quickly. It’s rare to find that level of customer service these days — a truly reliable and professional team. Highly recommend!

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

Would like to say a big thank you to…

Would like to say a big thank you to Lindsey, Natasha and Reece at AC Leigh Colchester.

I cover all the Council commercial buildings throughout Colchester and the team at AC Leigh always go to great lengths to be helpful with their vast in-depth knowledge of the industry.

My work can vary from installations at the Castle, to Leisure World or numerous museums, AC Leigh always pull through for me with my weird and wonderful Ironmongery requirements as a lot of my work is not standard.

Once again, a massive thank you to AC Leigh, a great company with old school customer service.

Kind regards

Tony

October 14, 2025
Unprompted review
Rated 1 out of 5 stars

I was missold an expensive item

I was missold an expensive item. I have since heard from many people not to trust this company. I have learnt the hard way. I was taken advantage of because I was a female on my own at the end of their day, they wanted to go home. They lied to me. Writing to head office was a waste of time, they're all as bad as each other, they all stuck together with the lie. DO NOT use this company, they are appalling. One star was the lowest I was able to give, I would give them minus if that was an option

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

tried numerous places to match door…

tried numerous places to match door handle without success went to shop counter they couldn’t match but looked at my handle and said the workshop could fit a new spring took handle and fitted spring straight away absolutely brilliant service can’t praise enough m.g.laws

September 17, 2025
Unprompted review
Rated 5 out of 5 stars

Superb service

Excellent company. Professional and eager to ensure you come out happy. Natacha (Colchester branch) was fab. Thanks all and keep up the good work.

July 30, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service, good quality product

Although the item I ordered was originally out of stock, I was given the option of waiting or having a refund. I opted to wait, and although they told me it would be over a month, the item duly arrived as promised and I was given notice that the order was being executed. I have been very pleased with the quality of the item and the packing, and therefore I am happy to recommend the company.

August 30, 2023
Rated 5 out of 5 stars

Such fantastic customer service

Such fantastic customer service!
Great communication and regular updates on an order coming from Germany. When the order arrived, the products were incorrect ( error by manufacturer) but AC Leigh just sorted it out and correct products arrived swiftly at no additional cost. If only every company could be this good! Thanks again 😊

August 10, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Super easy to place the order. Zero fuss after order was placed. Item arrived on time and well packaged. Item was exactly as I expected and price was very competitive.

July 27, 2023
Rated 5 out of 5 stars

Excellent service from AC Leigh

Excellent service from AC Leigh. The only key to a filing cabinet had been lost and with fairly minimal information the team at AC Leigh identified what was required and made a new set. Efficient and friendly, couldn't ask for more.

July 10, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant service !

Brilliant service , helpful, friendly, knowledgeable and polite efficient staff solved my locks problems quickly efficiently and at a competitive price. Jade very helpful and the locksmith who fitted the new locks was very professional .
Many thanks for the great service , we would use this company again and recommend to others . Many thanks V

July 18, 2023
Unprompted review

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