I am a new registered user. I am very impressed by the excellent services provided the mail correspondence to make sure correct part configuration is what i really need and the speed of delivery is im... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I am a new registered user. I am very impressed by the excellent services provided the mail correspondence to make sure correct part configuration is what i really need and the speed of delivery is im... See more
Company replied
Needed a replacement belt for my YORK FITNESS TREADMILL but had NO IDEA regarding the type & size. The person who helped me, through wotsapp, was BRILLIANT!! Step by step clear instructions, I took... See more
Company replied
We have booked a shipment on March 10,2026 against Advance Order No. Advance Order No. ADV-B8A2D868. Neither shipment has come nor any updates are available on your website regarding the shipment. Tho... See more
Company replied
Phenomenal service. Chris from the couplings team helped greatly in the order of a Trantorque coupler which will be used in our small wind turbine for a student design competition. Thank you!!
Company replied
Fast, reliable service & supply. ACORN® provides high-quality personal service and a fast supply of industrial products to industry. The UK's largest stockist of Bearings & housings, Belts & pulleys, Chains & sprockets, Couplings & drives, Linear & automation, Maintenance equipment & lubrication, Seals & Pneumatics. Order online, via email, phone or in person, ACORN’s dedicated and knowledgeable team are here to help. It’s quick and easy, with same-day dispatch on a vast range of engineering components. With over seven million items in stock and computerised links to manufacturer stocks across the globe, you will receive your goods in the fastest possible time. Our free same-day delivery service is available within our large delivery zones or you can depend on our reliable next day service. Services & solutions include: Linear rail cutting & assembly Equipment hire Maintenance contracts Consignment stocks Site audits Total cost of ownership solutions You can expect the highest level of service from our highly trained customer service teams throughout our Regional Distribution Centre network. Authorised distributors for many industry-leading manufacturers Full product traceability guarantees genuine components and a high quality supply chain. Manufacturer warranty provides peace of mind. ISO certified and accredited to industry organisations.
Unit A, Denby Way, S66 8HR, Rotherham, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not having to buy two items just to make the minimum order. This is wasteful !

Reply from Acorn Industrial Services Ltd
Ordered stuff - paid for next day delivery Mon, items never arrived tue, called up and asked whats going on then was told items will be sent and will be before 10am wed, same thing happened called up asked whats going on and told at FEDEX and i must wait another 24hr so told them to refund me.
went to bearing boys and item arrived next day
had engineer booked in each day they messed me around - DO NOT USE THEM
A wide choice of products at reasonable prices with an easy to use website and very good delivery

Reply from Acorn Industrial Services Ltd

Reply from Acorn Industrial Services Ltd
Very easy to search site. Ordered part payed and it arrived soon after. No fuss or drama just good service👍

Reply from Acorn Industrial Services Ltd

Reply from Acorn Industrial Services Ltd
Great service. They called back immediately to confirm everything. Despite my poor English, they were patient and we managed to solve my problem. This is how a company should function.

Reply from Acorn Industrial Services Ltd
I was very grateful that the delivery was fast.
The condition of the product was also very good.
Thank you very much.

Reply from Acorn Industrial Services Ltd
Very fast service and shipping, much less expensive than ordering locally or nationwide in Canada. Very happy with my orders from Acorn!

Reply from Acorn Industrial Services Ltd
Customer representative who I spoke to was very helpful and was able to sort my back order query quickly. Very happy with the person who I spoke to unfortunately I didn't get her name.

Reply from Acorn Industrial Services Ltd
Website was accurate with inventory. Easy to navigate and find correct part numbers. International shipping to the US was reliable and arrived in a timely manner.

Reply from Acorn Industrial Services Ltd
Fourteen to sixteen weeks delivery time! Who runs a business with lead times like that?

Reply from Acorn Industrial Services Ltd

Reply from Acorn Industrial Services Ltd

Reply from Acorn Industrial Services Ltd
Prompt delivery without any issues. Only gripe would be the postage costs - would be good to have a cheaper post category.

Reply from Acorn Industrial Services Ltd
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.