Acorn Estate Agents Reviews 

After having no success with an online agent, I signed up with Mark at Acorn and he and his team, especially Kieran, were brilliant from start to finish! Communication was excellent and when the sale fell through due to my buyer's buyer pulling out last minute, they also took on marketing their property and the whole chain completed within 6 weeks! Highly recommended.

I was very pleased with Acron; William who had initiated the property sale, was excellent and was great in his approach and handling at the start. Daniel Langiano, who followed this through, was brilliant as he had a difficult task but persisted and handled the sale with great professionalism and sensitivity. Dan kept us updated through great communication and, at the same time, made sure proper processes were followed. We were grateful for his help to see this through completion

We used Acorn, Rainham for both sale and purchase and we would recommend to anyone. Their approach was personalised and professional throughout and we had a very good experience, the team are all committed and knowledgeable. If we ever need to use estate agents again this will be our choice of agent.

Acorn have been managing my property in London for a while and over the years there have been so many changes in managing agents, communication is not passed on. More recently in the past 6 months, when my regular property agent has been on annual leave Acorn have been unable to manage my property.

In response to the below issue, whilst I appreciate the reply, the facts aren't correct as the ongoing issue has been closed without even considering my point of view. Acorn are unfortunately not wanting to rectify the situation. I will of course reach out to discuss it, as suggested. Thank you

Highly recommend their Lewisham office, Arikson and Dammy were key to our sale going through

Acorn have been helpful and friendly throughout. Specifically Aysel who helped us overcome some huge hurdles other estate agents just weren't willing to manage. She went above and beyond. She is an absolute star and can't thanks her enough!

Mark and Kieran were excellent throughout
From staying in touch and arranging visits at convenient times to regular multiple daily calls and emails when the complications of exchange to completion happened
Made a very stressful time less so

We appreciate the fact that Acorn staff – in particular Mr Franco, who took over dealing with the sale of our property, worked efficiently and at the pace we were at, in order to achieve the smooth sale of our property.

Overall, his approach suited us, as within a reasonable time slot, he was responsive to our queries and questions pertaining to the processes and procedures involved in successfully, executing the sale of our property.

Thank you!

Many thanks to Harley from the Catford Acorn branch for all his responses to my questions and for helping me to make my move as smooth as buying a property can be.

DO NOT BELIEVE the fake reviews. Illegal gas safety checks, urgent repairs ignored, trying to extort monies for NO services rendered!!!
Avoid like covid. This place needs shutting down and compensating the tenants who’s lives they risk just to turn a few quid.
-100 review

We viewed a property with a young man called Kieran, all I can say is WOW. He was absolutely amazing, what a lovely young lad. Knew everything about the property, didn’t hesitate on any questions we had to ask, he was by far the best estate agent we viewed a property with and we viewed alot!
Thanks so much again Kieran, you are a total gem to acorn estate agents.

A big thank you to Mark and all his Team at the Rainham office. All the Best.

I am grateful To Banji and Giovanna for their help with my search for a new home. Banji was pro-active in responding to my queries and inviting me to viewings which met my brief in a challenging market. Giovanna answered queries efficiently and without delay. The wider team were approachable, and Acorn's processes so far have been straightforward and easy to follow.

Acorn in Dulwich are a friendly and efficient group of estate agents who helped us rent our flat.
Banji, who dealt with most of our application, was very friendly and helpful and was always on the phone if we needed any clarity with anything.
I’d recommend him and his team if you’re looking to rent in the area.

Avoid at all costs!!
Acorn, or is it A Con, and especially Sales Manager William Cornwell at their Gravesend branch, should be avoided if you’re keen to sell your property.
Although William has now transferred to Acorn Strood branch, he was meant to have handled our property sale and purchase of another property also sold via Acorn.
Both fell through due to a multitude of issues badly handled by William and Acorn. This must have cost them in excess of £15,000 in sales fee earnings.

Lies after lies and excuses that we caught him/them out on and just a lot of big words with no substance.
Many mistakes were made and the communication was aside from full of fibs and bs, just plain awful.
Unprofessional and amateurish from an allegedly experienced manager, but also shocking from an established agency like Acorn.
After 5+ months on their books, in excess of 25 viewings and only 1 meaningful offer, our buyer pulled out and informed Acorn/William on a Thursday afternoon, no information was shared with us. We contacted our buyers directly a day later as we were ready to proceed and they told us they had withdrawn the day before. William doesn’t work Fridays so he replied to our email request for explanations on the Saturday with more fibs and excuses and said he’d get the property back on the market and crack on with finding us a new buyer. William also said he had an interested potential buyer already, but no viewing was booked in at all. Just another lie!
The Thursday after, almost a week after he knew our buyers had withdrawn, our property was still showing on their sales platforms as SOLD STC despite we again on the Monday before had given instruction to reduce the price.

Needless to say that we terminated our agreement with Acorn immediately and sent an email expressing our disappointment, but guess what? No reply of course. Cowardly sticking his/their head in the sand and simply just removing our property this morning.

A formal complaint is being processed, but save yourself the agony and frustration by using a different and proper professional agency.

excellent service like to say a massive thank you to wiliam C he got it done

Absolutely amazing customer service and support from Amelia Giles throughout the sale of my property. Amelia is an exemplary member of staff and highly recommend to other potential property sellers. Amelia kept me updated regularly and worked so hard chasing 3rd parties on my behalf.

Hi
I have found all the team very helpful and supportive
We had a shakie start as I felt lack of communication made me feel anxious about the process
I spoke to them about this issue and it was resolved straight away
abie has been a Star pleasant polite and positive throughout
A big 😊 you

I recently had the pleasure of working with Amelia Giles from Acorn Northumberland Heath Estate Agent, and I couldn't be happier with the service she provided. Amelia went above and beyond to help me close the deal on my new home in just four months.

Throughout the entire process, Amelia demonstrated exceptional professionalism, patience, and accommodation. She was always available to address my questions and concerns, making sure I felt supported and informed every step of the way. Her knowledge of the market and the local area was invaluable, and it was evident that she truly cared about finding the perfect fit for me.

Amelia's dedication and commitment to her clients sets her apart in the industry. Her attention to detail and willingness to go the extra mile made this experience not only seamless, but also enjoyable. I have no hesitation in recommending Amelia Giles and Acorn Northumberland Heath Estate Agent to anyone in need of top-notch real estate services.

Thank you, Amelia, for making this journey a positive and successful one. You are a true asset to the team!

Alesha from Acorn from start to finish was professional, supportive and always available for us.

Alesha gave us more than 100% attention at all times we never had to chase anything Alesha always updated us and pushed for everything we wanted and needed.

The service from Alesha was outstanding and I would recommend to anyone to get in touch with Alesha if you are looking to move.

We can’t thank Alesha enough for everything.

Without Alesha our move would not be possible.

Thank you.