Been working with them for tears, top notch product and people, we use in military application.
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See what reviewers are saying
Our company needed some carbon fiber tow for an emergency situation with nation wide food chain implications. Not only did the customer service representative come through, but their shipping departm... See more
Company replied
Great site with useful items. Pricing is good, item description is informative and has enough specs. Can't wait to take on more projects. Order processing and shipping was as good as expected. No comp... See more
Company replied
Placed an order on 11/09 and order was delivered on 11/12. Other composite companies take that long, and often longer, to simply process the order. Great experience and tells me ACP Composites cares a... See more
Company details
Written by the company
Specializing in the design and manufacturing of composite structures, plates, flat panels and other high strength, lightweight products that are changing the way our world uses composites.
Contact info
Lindbergh Avenue 78, 94551, Livermore, United States
- 925-443-5900
- sales@acpcomposites.com
- acpcomposites.com
Breach of guidelines
Took over 30 hours to process a little…
Took over 30 hours to process a little shipment then it arrived a day late paying for overnight shipping. Not what I call good service
August 3, 2022
Reply from ACP Composites
Hello Stephen,
Thank you for your review. I'm sorry to hear you had a frustrating shopping experience.
I wanted to address your concern about the time it took to process your order, ship the order and your shipping method. Looking at your order, I see that you placed the order on 7/25/2022, you were provided a promise date and a estimated shipping date of 7/27/2022. You also paid for overnight shipping method. The order shipped 7/26/2022. This order was processed and shipped ahead of our promise and shipping estimated date. I want to share with you that our order processing system schedules orders in chronological order from the time the order was placed in our website. Selecting the overnight shipping method from the carrier, only applies to the delivery transit service provided by the carrier and not our order internal processing time. ACP Composites processing, packaging and scheduling carrier to pick up the package usually takes 2 business days after the order was placed. After the order has been process you will need to add shipping transit time for your order to arrive. When you selected overnight shipping method, the overnight expedite shipping only applied to the carrier.
If you need and require the order to process and ship earlier than our promise date generated by our system, we are happy to help you with an expedited request after you place the order. Always feel free to give us a call at 925-443-5900. Our ACP customer service team is always ready to help with customer requests. Please note that there are expedites fees in order to move an order to the front of the scheduled order list, but we are always able to accommodate these requests.
To learn more about ACP Composites, Inc. order processing terms, delivery terms and expedite terms please read the ACP Composites Inc. Terms and Conditions page included in your sales order or visit: https://www.acpcomposites.com/terms-and-conditions.
Again, thank you for your continued business with us. If you have any more questions, please feel free to contact us at (925) 443-5900.
Quick and accurate.
July 23, 2022
Great product. Insanely overpriced shipping.
July 12, 2022
Reply from ACP Composites
Hello Guy,
Thank you for submitting your review to ACP Composites.
I'm sorry to hear you had a frustrating shopping experience. After reviewing your order, I noticed that the method selected was FedEx. Unfortunately, FedEx is more expensive shipping option than USPS.
While we are unable to lower the shipping cost rates associated with the carriers, we are more than happy to help our customers with providing shipping quotes and selecting the most economical options for shipping.
Please feel free to call our ACP Composites' customer service team at (925) 443-5900. We value your business and hope to see you again soon.
Went well....
July 12, 2022
Great selection of products
Great selection of products. Email communications keep you up to date after the purchase. Shipping has been fast and accurate. Have ordered three times so far.
July 7, 2022
Great items and delivery as promised
July 3, 2022
Amazing service
June 30, 2022
Unprompted review
Excellent service & product thankyou
June 30, 2022
Great service
Great service, product my carbon fiber tubes look great. Can't wait to integrate into my project!
June 28, 2022
Excellent and practical with a bright…
Excellent and practical with a bright future
June 22, 2022
Unprompted review
Great folks to deal with.
June 21, 2022
Great service with quality product
This is the 2nd time ordering 108 style fiberglass fabric from ACP. Just like my 1st order, this order is filled and shipped the following day. I received a few days later through USPS priority mail. Great service with quality product.
June 13, 2022
Great service and quality products.
June 1, 2022
Highly recommended
May 28, 2022
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