Acssart Reviews 

832
•
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Evaluating 810 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently highlight that the official website is exceptionally simple to navigate, making the initial purchase process remarkably quick and efficient. Many buyers genuinely appreciate the straightforward steps required to select desired merchandise without encountering any unexpected complications. However, some reviewers expressed frustration with extra products appearing in their shopping carts during checkout. Some people also felt that certain items failed to meet quality expectations or arrived significantly later than originally anticipated. Despite these challenges, several shoppers consistently experienced prompt, highly accommodating customer service when requesting helpful assistance or refunds.

What people talk about most

Product

Users describe ambiguous interactions with product, as some customers are extremely happy, praising stylish... See more

Order

Reviewers mention ambiguous feedback about order, noting that while the ordering process is often perceived... See more

Delivery service

People report ambiguous experiences with delivery service, as some reviewers note that orders arrived quickly... See more

User experience

Reviewers highlight positive aspects of user experience, noting that ordering is very straightforward and the... See more

Response time

Clients share ambiguous opinions on response time, with some reviewers praising the fast, responsive replies... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The ordering process was a little confusing. In my order, there was an order for a March necklace, which I know I did not click on. I feel I was taken advantage of when ordering and it might have be... See more

Company replied

Rated 4 out of 5 stars

While I think product is good and yet to receive it. I use online shopping because it is easy but this actually another item in order that I didn’t order. I have contacted customer service to see if... See more

Company replied

Rated 3 out of 5 stars

Initially, the button for my choice wouldn’t work. I then realized that I had to actively deselect the most popular choice, before I could choose my own.

Company replied

Rated 4 out of 5 stars

The website was easy, choosing which product I wanted was simple. I intended to order three necklaces, one for myself and two more for my sisters. When reviewing my order this morning, I found I had... See more

Company replied


Company details

Written by the company

A team of young, passionate and visionary people. Acssart is a small but cutting-edge company dedicated to Best Gadgets, Fashion Wears, Tools & Home improvement. Our goal is to position Acssart as the online service leader. Trust our team of experts to help you stay ahead of the curve, and always be on the cutting edge of technology. Join our product revolution as we continuously challenge what is possible in your life and help bring awesomeness worldwide.


Contact info

3.5

Average

TrustScore 3.5 out of 5

832 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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3.5

All reviews

(832)

810 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Ordering was easy

Ordering was easy. I didn’t get a chance to review my order before it processed. It’s currently shipping to my previous address. Prices are decent although they did promise free shipping which I did not get.

October 3, 2026
Unprompted review
Acssart logo

Reply from Acssart

Dear Bonnie C,
Thank you so much for taking the time to leave us a 4-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

Easy to navigate around and also to pay…

Easy to navigate around and also to pay for products

October 3, 2026
Unprompted review
Acssart logo

Reply from Acssart

Dear Pauline Wilkins,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

Nice website & easy to process the…

Nice website & easy to process the order. Thank you

October 2, 2026
Unprompted review
Acssart logo

Reply from Acssart

Dear Mignon Moorhatch,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

Seamless

Was seamless to order and pay

October 3, 2026
Unprompted review
Acssart logo

Reply from Acssart

Dear Kym Gladigau,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 1 out of 5 stars

Apparently my advent calendar squishie…

Apparently my advent calendar squishie has arrived and picked up by the delivery driver on the 29/09/2026. I’ve requested a refund as god knows where it is. Wouldn’t recommend buying anything

September 29, 2026
Unprompted review
Acssart logo

Reply from Acssart

Dear Sue Lunn,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Rated 5 out of 5 stars

The website was easy to use

October 2, 2026
Unprompted review
Acssart logo

Reply from Acssart

Dear Kacey Nowicki,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 4 out of 5 stars

Excellent customer service

I am giving 4 stars because customer support was excellent. The product itself deserves no stars! I bought 3 microwaveable egg poachers which did not do what they were supposed to do - I tried 3 times and every time egg exploded leaving my oven in a terrible mess. One egg was still uncooked, the other was hard. However, when I explained this, the company didn’t hesitate to refund me immediately.

September 28, 2026
Unprompted review
Acssart logo

Reply from Acssart

Dear Jane Radvan,
Thank you so much for taking the time to leave us a 4-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

The reason I said grade 5 stars is…

The reason I said grade 5 stars is because it was really easy and so simple to order things that I like I would for sure recommend my friends and family to go shopping from you

October 1, 2026
Unprompted review
Acssart logo

Reply from Acssart

Dear maja meyerhoff,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 1 out of 5 stars

Order arrived today took around three…

Order arrived today took around three weeks it was for a pot of 3-1 capsules shown on there advert to clean & clear drains etc and the box was size of a large margarine pot , well it arrived and was not even a quarter of size and to top it all when you put a capsule in drain or sink nothing happens and the capsule is not even soluble !!
Big rip off and £20 plus ££s down the drain ! Pardon the pun this company need to be actioning refund asap

September 8, 2026
Unprompted review
Acssart logo

Reply from Acssart

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Rated 4 out of 5 stars

One More!

The website was easy, choosing which product I wanted was simple. I intended to order three necklaces, one for myself and two more for my sisters. When reviewing my order this morning, I found I had inadvertently ordered a fourth. Hmmm.
Anyway, I hope the necklaces are as beautiful as they appear.

September 29, 2026
Unprompted review
Acssart logo

Reply from Acssart

Dear Anne Tucker Casebeer Fisher,
Thank you so much for taking the time to leave us a 4-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 4 out of 5 stars

very help full customer service

very good customer service. had a small problem that was taken care of promptly.

September 28, 2026
Unprompted review
Acssart logo

Reply from Acssart

Dear Jim Holmes,
Thank you so much for taking the time to leave us a 4-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

Customer Service is legit and fair.

I had an issue with the item I purchased. While it took a littler longer than I thought to get a response, customer once on the ticket was very friendly, very efficient and very fair. I was impressed that they stood behind the products they are selling.

July 23, 2026
Unprompted review
Acssart logo

Reply from Acssart

Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 4 out of 5 stars

I got exactly what I ordered a d it…

I got exactly what I ordered and
it Works!!!

September 19, 2026
Unprompted review
Acssart logo

Reply from Acssart

Dear Tracy Skinner,
Thank you so much for taking the time to leave us a 4-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

I had a problem with the product

I had a problem with the product. This company moved fast to make it right!

September 29, 2026
Unprompted review
Acssart logo

Reply from Acssart

Dear E Nusbaum,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

Quick & easy to use & order

Quick & easy to use & order

September 28, 2026
Unprompted review
Acssart logo

Reply from Acssart

Dear Brendan Swanick,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

Ordering was a breeze

Ordering was a breeze, just waiting for my beautiful gifts !
Can’t wait

September 28, 2026
Unprompted review
Acssart logo

Reply from Acssart

Dear Bass Hill,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

The ordering process was seamless

The ordering process was seamless. I picked my item, placed my order. provided my credit card information all within five minutes.

September 28, 2026
Unprompted review
Acssart logo

Reply from Acssart

Dear Gerald Anderson,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

Easy transaction

Easy transaction. Easy to navigate check out process

September 27, 2026
Unprompted review
Acssart logo

Reply from Acssart

Dear Susan,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

Everything was smooth.

Everything was smooth.

September 27, 2026
Unprompted review
Acssart logo

Reply from Acssart

Dear Pamela,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 1 out of 5 stars

LIKE I SAID WANTED TO GO BACK & CHANGE…

LIKE I SAID WANTED TO GO BACK & CHANGE TO 2 SNOWMEN.

September 26, 2026
Unprompted review
Acssart logo

Reply from Acssart

Dear customer,

We deeply apologize for any inconvenience caused to you.

Based solely on the review, we are unable to locate your order. Please contact us through the following methods rnchan029@gmail.com Please provide us with your order number, name, and email address, and let us know if your negative review 。 This way we can help you check the delivery status and provide solutions.

Customer Service Team

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