Ordered ring doorbell and chime through blue light app over a week ago. They keep saying it will be delivered but still no sign of my parcel. The tracking number on the delivery company app isn’t even... See more
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What a waste of time. I have spent all afternoon and cannot find a portal name that is acceptable . I have tried every combination of numbers and letters. Unless you can create a portal, it won’t l... See more
OK I'm going to book the trend. Maybe companies heed feedback. So, ordered a ring doorbell. It took a week which I'm ok with. Emailed us to say it was being dispatched and arrived on the day it was su... See more
Emailed them 2 mins after I placed an order asking to cancel, they despatched the item anyway telling me I can return when I receive it. Lo and behold, I've received it but still haven't had the l... See more
Company replied
1.8
Poor
23 reviews
Hasn’t replied to negative reviews
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Warning
Warning, this is a rip off company and shouldn't be trading. I bought a VEHO smart watch from the Vodafone app (which I thought was credible). The watch came but wasn't working - the home button was unresponsive. I have sent numerous emails regarding a refund but no reply other than the auto reply stating they would get back to me within 24-48 hours. I then found another email address which I used to further my enquiry. Mr Simonsen replied asking why I wanted a refund, which advised him and I am still waiting. Seems like Vodafone, Veho and Activate Ondemand are all in it together and ripping people off. What a disgrace.
November 30, 2023
Unprompted review
Just awful
Just an awful experience. I found this firm to be unprofessional, uncommunicative and showed a total disregard for my consumer rights for wanting to return an item that was faulty. They sent me a form, and then despite several emails, they never responded and there was no other way of contacting them. In their initial email they required me to sign a form which basically gave up my consumer rights as it leaves them to determine if you are eligible for a refund. I have never had this experience or requirement ever with any online shopping firm. Several emails were never followed up despite their promises of 24-48hrs. I will never deal with this company again and i suggest that anyone who does, they should be extremely careful. I had to write off the £99 cost of the item as I never heard back from them.
December 7, 2023
Unprompted review
they are liars scammer don't trust them
December 2, 2023
Unprompted review
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