ActiveWills.com Reviews 

228
•
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

They are the best for your Wills. You can get help if you need and amend your Will if necessary. Their customer service personnel and solicitors are superb! Very helpful and organised. I highly reco... See more

Rated 4 out of 5 stars

i can't log on to my account to complete the wills, the password isn't working and the password re-set doesn't work either. I have tried emailing multiple times and haven't got a response and have al... See more

Company replied

Rated 1 out of 5 stars

Me and my sister both received our certificate in the post at the same time. I am missing information on the certificate and I have tried to call and have emailed with no joy. I don't know what to do... See more

Company replied

Rated 2 out of 5 stars

Not straight forward - if you purchase a voucher you get called by a salesperson offering more expensive options. Difficult to get access to the voucher for on line wills and website frequently do... See more

Company details

  1. Business Services

Information provided by various external sources

Making a Will is cheap and easy with ActiveWills, one of the UK's fastest-growing independent Will writing companies. Its online self-service will writing software allows you to print off fully legal documents yourself. Over 40,000 families trust Active Wills to protect over £10 billion in assets.


Contact info

3.7

Average

TrustScore 3.5 out of 5

228 reviews

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3.7

All reviews

(228)

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Rated 5 out of 5 stars

Active Wills review

- Excellent as simple and straightforward format to complete will
- User friendly
- Contacted throughout process, before expiration date (groupon voucher), during - if I needed support, and contacted after to check I’ve received documentation and storage information

February 27, 2020
Unprompted review
Rated 5 out of 5 stars

Will review

Great service. Very happy with process from start to finish. Did this for my mum and she’s extremely pleased.

February 20, 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant! Thankyou to Sophie who made the process so quick and easy, very much appreciated. Definitely recommended and will be spreading the word.

February 20, 2020
Unprompted review
Rated 5 out of 5 stars

I found the whole process painless

I found the whole process painless, simple and the advice invaluable, Customer support was excellent and most helpful.
Can not fault them and would not hesitate to recommend them to others.

February 18, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service ...

Excellent service .... I would highly recommend this company to anyone looking for Will advice Amy Meyers. Tim Liggins thanks for the intro 😁

August 13, 2019
Unprompted review
Rated 4 out of 5 stars

A Basic Service, at a low price..............

Decided it was time to sort out a will for myself. Left it undone for far too long. Not having a complicated estate to sort out, opted to use an online provider.
Active Wills produced the goods, easily completed online and printed.
Didn't take up the offer of them acting as Executor - Was a little confused on the service/additional cost they would have charged.
Overall content with the service received - would recommend to anyone needing a basic will.

June 5, 2019
Unprompted review
Rated 1 out of 5 stars

A waste of money

The problem is that you have to pay your money for the product before you can see what you can do with it. In fact, it is only possible to do to the very simplest will, which MAY be better than no will at all, but was a complete waste of money for me. And there appears to be no way to get your money back (luckily it's not a lot). I did write to the company twice to say I was not happy but I had no reply so I am writing this review as a warning... Only use this for the MOST basic will; if you want anything more it is a complete waste of money; and there is no response from the company to emails.

May 29, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent value for money

Excellent value for money. The support line was very helpful with correcting an error and letting me redownload the pdf. The site was very easy to follow to create the document that a solicitor wanted 4 times the price to do. Just waiting to see if the LPA gets approved.

April 24, 2019
Unprompted review
Rated 4 out of 5 stars

I like the way the app directs you

I like the way the app directs. I think it would be good have more choice over funeral arrangements rather than just go you have a plan. Also adding peoples detail was time consuming. Would be good to enter details in one section and then choose them through rather than enter in each section all details. That said reasonable price and easy to use

March 22, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent Budget Will Service

Excellent Budget Will Service
My wife found this Will service through her work. We discussed buying it as we have never had one before and you never know what is round the corner, so we took the plunge. It was easy to set up and for the money, we are well pleased, worth every penny. We would definitely recommend this Will service.

March 8, 2019
Unprompted review
Rated 5 out of 5 stars

Quick and Easy

Quick and Easy
I phoned to enquire about a will and someone came and spoke to me in my house the same evening. I explained what I wanted and he gave me the advice I needed without any pressure. Helped me set up an account on-line to get me started. Made sure I was happy with everything before he left. I felt at ease and had all my questions answered. Very Professional but also friendly service.

February 23, 2019
Unprompted review
Rated 5 out of 5 stars

Easy to use and quick

Easy to use and quick! Perfect if you have an easy will I.e. one/two people to leave things too. About the clause etc that people have written about, you can change who the executer of the will is maybe people missed this part! So in order not to miss it then go on a computer or a laptop and you can take your time to go through everything, Hope this helps!

November 29, 2018
Unprompted review

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