While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

All they seem to care about is locking customers into auto renewal and charging for another full year, whether you are using the product or not. In my case, the business division using ActivTrak n... See more

Rated 1 out of 5 stars

One of our former employees signed up with ActivTrak and they have managed to autobill us for the past 5 years even though we don't use the system and didn't even know we ever signed up with them.... See more

Rated 1 out of 5 stars

Dodge company. I took a few user accounts in year one and paid in full. I found a better option which is way cheaper and more productive than ActivTrak.I stopped using activtak in year one. Second-yea... See more

Company replied

Rated 1 out of 5 stars

To all the employers who bought this and feel like they were ripped off. Serves you right. You nag and micromanage and spy on your employees because you're insecure and incapable of running a business... See more

Company details

  1. Software Company
  2. Computer Accessories Store

Written by the company

ActivTrak helps companies unlock productivity potential. Our award-winning workforce analytics and productivity management software provides expert insights that empower people, optimize processes, and maximize technology. Additionally, with data sourced from more than 9,000 customers and over 450,000 users, ActivTrak’s Workforce Productivity Lab is a global center for ground-breaking research and expertise that helps companies embrace and embody the future of work. Based in Austin, Texas, ActivTrak is backed by Sapphire Ventures and Elsewhere Partners, and is led by a seasoned team of software industry veterans.


Contact info

1.1

Bad

TrustScore 1 out of 5

150 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

maybe it was bad timing or maybe just…

maybe it was bad timing or maybe just bad luck. but since day one i have had an issue, when the original issue was fixed they had a server issue and lost tracking completely on all computers, was instructed after it was fixed i have to reinstall on to all computers. wouldnt be as bad but i now have no way to install it onto the computers as they are off site. so i now have to purchase other software to remote into the computers and install the newer version. which i still can not find on the website. so far i am very unhappy.

March 23, 2018
Unprompted review
Show reviews in all languages. (150 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look