Acton Service Centre Reviews 

134
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the team is professional, honest, and reliable when handling repairs. People appreciate the detailed explanations provided regarding any issues found during servicing. Reviewers state that mechanics take great care of vehicles, providing brilliant service all round. Reviewers also note that routine services and MOTs are completed quickly and efficiently. Consumers consistently describe the staff as polite, friendly, and exceptionally helpful during visits. Many people highlight that they would never hesitate to recommend these mechanics to others. Clients express confidence in the quality of the work and plan to return.

What people talk about most

Service

Customers had positive experiences with service, consistently describing the team as competent, friendly, and... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as competent, friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Being their customer for several years now, I only use Acton Service Centre for any repairs or service for my Vauxhall Insignia. Dev and the team are really fantastic and have several times saved my c... See more

Rated 5 out of 5 stars

Dev and the team at Acton Service Centre will never leave a job unfinished. They persevered to diagnose a tyre pressure sensor issue on my Renault Megane, and are always clear on what the issue is,... See more

Rated 5 out of 5 stars

Full service for an Audi. Booking the car in was a simple task, the owners assessed the car and sent me an itemised list of the estimated costs and advisories prior to commencing the service. Very tra... See more

Rated 5 out of 5 stars

The Team at Acton Service Centre are brilliant. As a female it’s very difficult to find a reliable garage who won’t overcharge. They are honest, reliable and professional. I’ve been using them for alm... See more


Company details

  1. Car Service

Written by the company

Established in 2012, Acton Service Centre is now a leading car repair and maintenance garage in Acton, London (UK). We aim to provide you with high-end car services ranging from air conditioning servicing and repairs, wheel alignment, clutch and brake repair, engine rebuild, etc. With in-house expertise and proficient technical knowledge, the service centre receives cars of all brands and models for assistance such as Porsche, BMW, Jaguar, Audi, Land Rover, Renault, Mercedes, and several others. We not only treat your car as ours but also love to educate you on how you can fix minor glitches yourself and make an informed decision before leaving your vehicle in any service centre.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

134 reviews

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4.7

All reviews

(134)

35 reviews in the last 12 months

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Rated 5 out of 5 stars

First class service

First class service, and reasonably priced. Very honest and trustworthy. Highly recommended. They have looked after my little i10 now for three years and they have really put my interests first. Clearly they think long term about their business and believe that really helping their customers is the best way to have a good, sustainable business.

June 13, 2023
Unprompted review
Rated 5 out of 5 stars

Really good experience

Really good experience. The car had several issues and the team was quick to assess and explained the situation and options for resolution clearly. No pushy behaviour or ta tics, just honest discussions and flexibility in how to proceed. Thanks

April 26, 2023
Unprompted review
Rated 5 out of 5 stars

A pleasant, friendly and efficient family firm

A friendly and efficient family firm. Diagnosed and repaired the suspension of my Citroen C5. They went to a lot of effort to source a part no longer manufactured and charged for the work in accordance with their estimate.
(It was also a pleasant change to be able to contact them easily by phone compared with the absurd procedures when ringing most larger companies.)

Garth Hudson

February 24, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service and very helpful…

Excellent service and very helpful staff.
They give an honest appraisal of any work to be carried and suggest the most cost effective.
The staff also give sound advice on how best to care for my vehicle in between
servicing.

March 13, 2023
Unprompted review
Rated 1 out of 5 stars

I paid £4280 for only a turbo charger…

I paid £4280 for only a turbo charger failure to Dave relying on 2 years warranty. it’s now 14 months since they repaired the car and I have had the same issue through the period. Dave is an unprofessional ill mannered person gets aggressive each time I brought my car to him , he was so rude , ganged up on me with his older brother and each time tried to charge me some amount in excuse of different issues. my car petrol was drained by this garage each time I handed over the key to them . very dishonest people, I wouldn’t recommend this garage even for MOT . I ended up to take a legal action against this garage

February 13, 2023
Unprompted review
Rated 5 out of 5 stars

just taken delivery of Citroen C3

just taken delivery of Citroen C3, aaron kindy drove to my home, and quite a nice guy, i dealt with steve and seems the same, only had one issue that the rear parcel shelf was missing, after steve searched around he couln,t find it, and offered to find a replacement, so hopefully all will be well, other than that all round nice guys.

December 1, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing service again

Amazing service again. Thank you Dev and Kish. Vehicle picked up, serviced and delivered in the space of 3 hours. Always a pleasure using you guys as my go-to garage. Thank you. Nabil.

November 30, 2022
Unprompted review
Rated 1 out of 5 stars

Good on paper but be aware!

We booked this company through fixter for a cambelt change. The charged us for it the first time did not synchronise the phonics wheel which was out of sync a d asked for the same amount of money again to fix. So we paid twice for a same job. They had not fitted the belt correctly and it made lot of noise in idling round 1300 to 1700 rpm when we reached out to them they said it was the brakes or wheel bearing etc on idling. I have very little trust in these unscrupulous traders who rip people off citing stuff and do shoddy workmanship. Be informed and make up your own mind. We tried engaging with them but they take no responsibility for their poor quality of work and fix it. Basically they had not done the tension in the cambelt and serpentine belts correctly. Which is basic!

September 15, 2022
Unprompted review
Rated 5 out of 5 stars

Dev and his team fit me in very…

Dev and his team fit me in very quickly, popped a new clutch and a new battery in, and did oil change. When I picked the car up the radio has malfunctioned possibly due to the horrific recent rain causing water ingress, snd they sorted that out too. Next month is mot and service and I'll go back to Dev.

November 9, 2022
Unprompted review
Rated 5 out of 5 stars

Speedy, same day MOT

I booked an MOT and they were able to fit me in on the same day. Really friendly team. The MOT was quick.
They have a comfortable waiting area, which was nice for a local garage.

September 26, 2022
Unprompted review

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