While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Software Vendor

Written by the company

Acumen Logs is a website monitoring platform founded in 2023. We provide Synthetic user journey monitoring, uptime, SSL, WHOIS and Heart beat monitoring.


Contact info

4.1

Great

TrustScore 4 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Site Monitoring System

The company I work for needed to transition to a new monitoring system for the many ecommerce sites we support, and Acumen has stepped in and filled the void in a terrific way. Their team has been a pleasure to work with - very responsive to questions and concerns, as well as quickly implementing bug fixes and enhancement requests. In the months that we've been using the platform there have already been several new features introduced, and I assume things will continue to get even better from here. A+

November 22, 2024
Unprompted review
Acumen Logs logo

Reply from Acumen Logs

Thank you Brian :)

Rated 5 out of 5 stars

Great Monitoring Platform

Our experience with Acumen Logs has been outstanding. Their flexible payment models made it easy for us to tailor the service to our needs, and their willingness to develop features based on our specific requirements was a game-changer.

They played a crucial role in helping us quickly onboard several hundred sites for both uptime and synthetic monitoring, providing invaluable support every step of the way. Their responsiveness and commitment to consistent platform updates have exceeded our expectations, and working with their team has been an absolute pleasure. Highly recommend!

November 21, 2024
Unprompted review
Acumen Logs logo

Reply from Acumen Logs

Thank you very much Jared! We really appreciate it.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look