Goods arrived on time & packed really well. Can’t comment on how it helps with healing yet as it’s too soon & also everyone is unique so speed of healing would be different for everyone. I’m hoping it... See more
Company replied
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Goods arrived on time & packed really well. Can’t comment on how it helps with healing yet as it’s too soon & also everyone is unique so speed of healing would be different for everyone. I’m hoping it... See more
Company replied
As a new student of acupuncture I needed quite a lot of help placing my first order. The staff were courteous, knowledgeable and went above and beyond to answer my questions, even taking time to sourc... See more
Company replied
AcuPrime has a good customer experience where a helpful person answers the phone to take an order. I understand this may be an extra business expense, but my original order was cancelled due to a na... See more
Very professional and friendly service. I had cupping done and I was very pleased with the service and the person that was doing it was really lovely.
Written by the company

1 The Forrest Units, Hennock Road East, EX2 8RU, Exeter, United Kingdom
Excellent professional and friendly customer service. As a new student of auricular therapy I needed help with my first order, which arrived super quick. Staff were very knowledgeable going above and beyond. I can't recommend Acuprime highly enough. Thank you
Very professional and friendly service. I had cupping done and I was very pleased with the service and the person that was doing it was really lovely.
Very helpful on the phone, and the goods came promptly. Haven't tried them yet, but have faith in this firm, And had lots of good things about them.
I was looking for good quality smokeless moxa but everything I saw was either very poor quality or ultra expensive so I went back to Acuprime and found their DongBang moxa was a reasonable price and good quality.
There is always someone to talk to if need be, and the staff at Acuprime are v helpful.
My orders are always dealt with quickly and efficiently.
Prompt answers both emails and telephone calls.
Good quality of needles.
Good price.
Quick delivery.
I frequently purchase from Acuprime and have always been pleased with their products, quality & service. Would recommend & have recommended to fellow therapists & suppliers.
Thank you 🙏
Alway very friendly, helpful and knowledgeable staff, fast service too!
A great company who are always helpful and stock great products

Reply from AcuPrime®
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