Acute Medics Ltd Reviews 26

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We have been using Acute Medics for our Club organised running events for many years now. We keep coming back because they provide top quality coverage and service at a great price.

Rated 5 out of 5 stars

Acute Medics have been providing first rate medical cover to our running events for 3 years; mud runs, trail runs, ocr runs, up to 2,000 runners at any event. They plan the cover with us in advanc... See more

Rated 5 out of 5 stars

Having brought in the team at Acute Medics for a number of large scale projects, in high end TV and film - I couldn't recommend their services more, the standard is second to none and the team are... See more

Rated 5 out of 5 stars

Shaz and team always provide excellent cover for our running events. They are always very professional and friendly, and are very well equipped to deal with any incidents that may happen. It's really... See more

Company details

  1. Emergency Care Service

Written by the company

Established in 2015, Acute Medics is committed to delivering well-led, affordable, and patient-focused care to everyone who needs it. We provide medical cover for events of all sizes and have the knowledge, experience, and professionalism to ensure that every event is managed to the highest standard. Our team has extensive experience within the Film & TV industry, having worked on a wide range of productions across the UK and developed a strong and growing credits list. As a trusted private medical provider, we support a wide variety of events including running races, road cycling, motorsport, motocross, and many more. In addition to our on-site medical services, we also deliver accredited First Aid and Pre-Hospital Care training courses to individuals and organisations. At Acute Medics, we take pride in combining expertise with a compassionate approach, ensuring our clients receive reliable, responsive, and high-quality care whenever it’s needed.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

26 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Acute Medics really care and do the right thing!

Acute Medics have been providing first rate medical cover to our running events for 3 years; mud runs, trail runs, ocr runs, up to 2,000 runners at any event.

They plan the cover with us in advance of race day, have easy communication in the run up and on race day. Would highly recommend Shaz and her team, great company with the strongest ethics.

November 16, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

Shaz and her team are wholly professional, dedicated, and deliver exceptional care to our customers. Acute Medical have worked with us in partnership to design and deliver processes that keep our customers safe and happy at our wide range of events at Cardiff Students' Union.

I always recommend the team to anyone looking for their next medical partner for their events or venue.

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great first aid training

I completed my FREC 3 training with Acute Medics. Great course and knowledgeable trainers with real life experience. Would highly recommend them.

January 4, 2025
Unprompted review
Rated 5 out of 5 stars

10/10 support on the day

Honestly couldn't be happier with the service these guys offered, every member of staff was helpful and polite and went out of their way to help with our event. I wouldn't hesitate in recommending them, and will definitely be using them for our future events

July 20, 2025
Unprompted review
Rated 5 out of 5 stars

Good service

Easy to contact the organisation. Competitive pricing. Always turn up on time with all the required personnel and equipment. Very competent personnel.

October 11, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service and Quality Team

Having brought in the team at Acute Medics for a number of large scale projects, in high end TV and film - I couldn't recommend their services more, the standard is second to none and the team are highly adaptable to changing parameters and schedules.

Andre Hearne
Director of Operations
Dragon Fire & Safety

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

Running club

My running club has used Acute Medics for a number of our running events. They’re always professional and helpful if they’re needed and I’m happy to recommend them to others who require a similar service.

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

Acute medics are a fabulous company

Acute medics are a fabulous company, They are professional and friendly, their clinical practise is first rate. I have had the pleasure of the service they provide on a few occasions over 2025. 5*
Bravo1 CRU. (Medical Company).
Various dates throughout 2024/25

November 9, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic

Shaz and team always provide excellent cover for our running events. They are always very professional and friendly, and are very well equipped to deal with any incidents that may happen. It's really great to have one less thing to worry about on race day as you know you will be in good hands!

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

Acute Medics Review

Acute Medics provide an excellent service. We have used them for many of our running events and will continue to do so. Not only are the medical team very knowledgeable they are all very friendly too.

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Training Experience with Acute Medics

I have attended several training courses with Acute Medics, and they have consistently demonstrated professionalism and thorough preparation in their delivery. Shaz, the trainer, showcased extensive knowledge of the subject matter and answered questions with confidence and clarity.
Prior to the course, I requested some reasonable adjustments, which were implemented thoughtfully, ensuring I felt fully included throughout the training. The practical scenarios were highly realistic, adding significant value to the overall learning experience.
I would highly recommend Acute Medics to anyone seeking high-quality, inclusive, and engaging training.

November 2, 2025
Unprompted review
Rated 5 out of 5 stars

Soo pleased with Acute medics

Very professional from enquiry to delivery. Felt our event was sufficiently covered with the best first aid and emergency response team. Definitely be using Acute medics again for our next event.

August 28, 2022
Unprompted review
Rated 5 out of 5 stars

We used Acute Medics Ltd for our annual…

We used Acute Medics Ltd for our annual Big Cycle event. After being let down by another medic company, they were quick to get us booked in. A very professional outfit from start to finish would highly recommend them. Reliable and very reasonable cost.

August 14, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look