Adam Vacations Reviews 732

TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers are pleased with the staff, describing them as helpful, professional, and knowledgeable, often going above and beyond to secure good deals and resolve issues. The customer service is frequently highlighted as outstanding, with agents providing prompt support and clear explanations. However, some people were dissatisfied with the booking process, encountering problems such as unconfirmed reservations, incorrect names on tickets, or flights not being booked despite payment. There are also concerns regarding pricing, with some customers reporting unexpected additional charges or finding better deals directly with airlines after booking through the company.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising individuals like Robert, Nelson, Vaibhav,... See more

Booking process

Customers had ambiguous experiences with the booking process. While some reviewers found the ticket booking... See more

Price

Customers consistently note ambiguous experiences with price. Many reviewers report issues with hidden... See more

Customer service

People report positive experiences with customer service. Many customers praise agents like Nelson Kurt,... See more

Service

Clients share ambiguous opinions on service. Many reviewers praise the extraordinary, fast, and helpful... See more

Based on these reviews

Rated 4 out of 5 stars

I worked with Lincoln and Jason. They are super grand very very helpful. They stayed focus on getting the best possible deal considering price, layovers, dates. I have to make another reservation a... See more

Rated 3 out of 5 stars

Calling after booking requesting e-ticket. Had to pay $30 more, which made the price even more expensive than booking directly from airline. Make not much sense.

Rated 5 out of 5 stars

I am giving this 5 star only for akanksha seriously, i had asked her for refund my full amount. 3-4 people already dropped my call at kept me waiting for half and hour i want 3-4 hour i called recur... See more

Rated 5 out of 5 stars

Akanksha Yadav helped me take care of the flight details. She explained the whole itinerary step by step with clarity. She has a pleasant voice and shows extreme curiosity with lots of respect. I... See more


Company details

  1. Travel Agency

Written by the company

Adam Vacations is an Online Travel Agency & Airline Consolidator. Positioned itself as one of the leading companies, providing great offers, competitive airfares, exclusive discounts, and a seamless online booking experience to many of its customers.


Contact info

3.5

Average

TrustScore 3.5 out of 5

732 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Adam Vacations is cheating people by not refunding after flight cancellations!

When I searched for my flight on google, it showed $919 for my flight through Adam Vacations compared to $944 directly through the airlines. So, I paid $919 and made the reservation, then Adam Vacations agent called me to pay $175 extra to finalize the reservation and they said they can't cancel because we have completed the reservation for one leg of the trip. I asked them to cancel and refund it. It was then cancelled on 12/28 but I haven't received any refund yet. No response to my emails either. SCAM ALERT!
Adam Vacation Owners - Barun Kumar and Kritik Kumar are cheaters! Let's expose the owners! Search for Barun Kumar and Kritik Kumar on LinkedIn!

December 28, 2025
Unprompted review
Rated 1 out of 5 stars

Booked a ticket on Adam Vacations

Booked a ticket on Adam Vacations. Got a call from them saying they couldn't book it, and I needed to pay an extra $70 for a new ticket. They then sent me an email for $140. I looked up the price of the ticket online again, and it only cost $30 extra dollars on the main website. After calling them again and telling them this, they sent me another email to pay them $30.

Horrific experience. I will NEVER trust Adam Vacations again. Especially since they lie to you about their prices online. What a joke of a company, should be shut down.

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

This review is for Akansha Yadav

This review is for Akansha Yadav. She was extremely prompt and helpful in getting us ready for our flight from Delhi to Detroit. She handled our preferences well and we were able to get done a lot on the call—very kind and professional.

January 21, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs these people took…

Avoid at all costs these people took £150 of me acting on behalf of dfds ferries apparently !,they told me that this was the fee to change my pre booked transfer Dieppe to Newhaven it was actually £25 I was gullible as I had to return to the Uk in a rush I’ve since tried to get my bank to reclaim the money but Adam Vacations have created a fraudulent document stating I agreed to it they also used my phone number to try scamming m again 3 days later pretending to be my bank

September 18, 2025
Unprompted review
Rated 1 out of 5 stars

Adams vacations over charging

I recently tried to purchase a brittany ferry ticket through this company (Adam Vacations) for £639 and thank heavens my bank Nat West blocked the transaction.
When I enquired why they had blocked the transaction they stated that they had them on record as not trustworthy.
They were right, I went direct to Brittany ferrys and got the same ticet for £440.
Thank you Nat West.
Be very careful of this company, they are polite enough but then so would I be for £200 pounds profit for doing nothing!

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

I am giving this 5 star only for…

I am giving this 5 star only for akanksha seriously, i had asked her for refund my full amount. 3-4 people already dropped my call at kept me waiting for half and hour i want 3-4 hour i called recurringly but, when i was connected to akanksha i had conversation with her for only 8 mins later within 1 hour she solved my problem. Thats a great thing she did and she also booked window seats for free thank you so much akanksha people like u need at all the work placess,
But u r place needs to workout on u r system it doesn’t feel like authentic website.

January 19, 2026
Unprompted review
Rated 1 out of 5 stars

Scam

They booked a flight for me, cancalled it the they after and are refusing to refund my money.
It's a scam.
Beware.

January 5, 2026
Unprompted review
Rated 1 out of 5 stars

Very bad experiance with this travel…

Very bad experiance with this travel agency, i could not verify my payment details at airport when i had booked a flight with them, they did not refund , I almost paid thrice the amount for new flight ticket, very bad experiance, please avoid booking with them there was no compensasion provided. My travel date was 12-31-2024 but did not rated them that time, so putting new dates but just wanted to make people aware of these things about this travel agency

January 25, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM! AVOID ADAM VACATIONS!

As stated by others, this is a scam. Wish I had read the reviews before booking.

After booking my flights, they immediately called and demanded an extra $149 per ticket. Luckily, I called my credit card company and because the charge was still pending, I was able to get it cancelled.

Still a pain because I had to cancel my credit card and get a new one.

January 14, 2026
Unprompted review
Rated 1 out of 5 stars

They are scammers

Extremely Unprofessional & Misleading Practices

This company is a complete scam. I paid USD 8,000 for a booking and received no confirmation whatsoever. When I called to follow up, instead of resolving the issue, they demanded an additional USD 1,100 to “proceed.”

When I requested a refund, I was told I must wait two billing cycles (60 days)—despite the fact that no ticket was issued.

I personally checked with the airline, and they clearly confirmed that the PNR was created but never paid for. This appears to be a deliberate tactic: block the last available seat, collect a large payment, and then pressure customers for extra money.

To make matters worse, a person named Jenna, claiming to be a floor manager, spoke in an extremely unprofessional and dismissive manner, showing zero accountability or customer concern.

This is a classic bait-and-extort operation. Please be very careful and avoid dealing with them unless you want your money stuck for months with no service delivered.

January 12, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look