ad&i Reviews 223

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I’ve been looking for one of these fish bottles for ages. A Lovely glass bottle which now lives in the fridge full of icy cold water ready for the table . Great service snd the glass bottle was well p... See more

Rated 5 out of 5 stars

Purchased owl mug and cat Christmas tree hanger. Fair price. Quick delivery. Tracked. Packaged really well. Pleased with my items. Rate seller.

Rated 5 out of 5 stars

What a great find! I saw some products featured in an interiors mag from ad&I so thought I'd check them out. Several quid later, I wish I'd placed a bigger order! Everything I received was lovely and... See more

Company replied

Rated 5 out of 5 stars

Fabulous shopping experience, parcel was dispatched quickly and I got a tracking email. Arrived well packaged with each item individually wrapped in blue tissue and sealed with a sticker. All items we... See more

Company replied

Company details

  1. Home Goods Store

Written by the company

ad&i is a family run business with a love for design. We have a passion for supporting small brands and British designers. With us, you will find many limited edition products so unique that you won’t find them anywhere else. Our aim and ambition is to provide special products to the discerning customer with an eye for style and quality. We hope that when your order arrives in the post, it ends up taking pride of place in your home.


Contact info

4.9

Excellent

TrustScore 5 out of 5

223 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely items

Lovely items, well packaged, quick delivery.

March 31, 2025
ad&i logo

Reply from ad&i

So glad you loved the products and that delivery was spot on — thanks for the taking the time to give us a great review!

Rated 5 out of 5 stars

Great service

Great service, prompt deilvery.
Well packaged.

March 30, 2025
ad&i logo

Reply from ad&i

Thanks for the review! We're so glad that you were happy with our service and your delivery arrived just as expected!

Rated 5 out of 5 stars

Great Customer Service

Great products and great delivery performance and communication, nice to find a company who does what it says on the tin. I requested a speedy delivery due to me ordering the product late, ad&i sent it express delivery and it arrived early. Thank you so much.

March 25, 2025
ad&i logo

Reply from ad&i

Thank you so much for your kind words! We're thrilled to hear that you loved the products and that delivery went smoothly.

Rated 5 out of 5 stars

Happy Customer

Very quick delivery. Neatly packed and item exactly how it looked on the website

March 14, 2025
ad&i logo

Reply from ad&i

Wow, thank you! We're so glad to hear that you’re happy with the quality of our products and that your delivery experience was a good one.

Rated 5 out of 5 stars

Lovely range of items

Lovely range of items, all as described, great quality. Dispatched quickly, very well packaged. Will buy from again

January 26, 2025
ad&i logo

Reply from ad&i

Thank you Dawn for your kind words! We're delighted to hear you're so happy with your recent purchase.

Rated 5 out of 5 stars

Stunning as always

Stunning as always, beautifully wrapped, fast and efficient, thank you 🙏

January 23, 2025
ad&i logo

Reply from ad&i

Thank you Alison for taking the time to give us a review. Your feedback means a lot to us. It's wonderful to know you were impressed with our products and speed of which they arrived with you.

Rated 5 out of 5 stars

Fantastic 1st class service quick…

Fantastic 1st class service quick delivery
I’m so impressed, my items so safely wrapped thank you definitely 5 stars 🌟 🌟🌟🌟🌟

January 3, 2025
ad&i logo

Reply from ad&i

We're delighted to hear you were pleased with the prompt delivery, packaging and items you ordered with us. Thank you Catherine!

Rated 5 out of 5 stars

Great site, fast delivery

Found a water bottle my wife had been looking at for a long time but couldn't find quite the right one. Ordered on a Saturday afternoon and it arrived the following Thursday despite there being a public holiday in between. Very impressed!

December 28, 2024
Rated 5 out of 5 stars

Great

The contact about the order was very nice and friendly. And really great was the thinking about the way the package could be sent to me.

October 30, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look