ad&i Reviews 224

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

I’ve been looking for one of these fish bottles for ages. A Lovely glass bottle which now lives in the fridge full of icy cold water ready for the table . Great service snd the glass bottle was well p... See more

Rated 5 out of 5 stars

What a great find! I saw some products featured in an interiors mag from ad&I so thought I'd check them out. Several quid later, I wish I'd placed a bigger order! Everything I received was lovely and... See more

Company replied

Rated 5 out of 5 stars

Fabulous shopping experience, parcel was dispatched quickly and I got a tracking email. Arrived well packaged with each item individually wrapped in blue tissue and sealed with a sticker. All items we... See more

Company replied

Rated 5 out of 5 stars

Purchased two glass lemon tree decorations; would have bought more, but stock was limited. Fortnum & Mason was selling exact same last Christmas for £15 each, got them from ad&I for £8.95 minus 10% di... See more

Company details

  1. Home Goods Store

Written by the company

ad&i is a family run business with a love for design. We have a passion for supporting small brands and British designers. With us, you will find many limited edition products so unique that you won’t find them anywhere else. Our aim and ambition is to provide special products to the discerning customer with an eye for style and quality. We hope that when your order arrives in the post, it ends up taking pride of place in your home.


Contact info

4.9

Excellent

TrustScore 5 out of 5

224 reviews

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Asks customers to review

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Rated 5 out of 5 stars

Fabulous shopping experience

Fabulous shopping experience, parcel was dispatched quickly and I got a tracking email. Arrived well packaged with each item individually wrapped in blue tissue and sealed with a sticker. All items were as expected and I love them all! Thankyou for stocking such beautiful and unique products!

January 20, 2021
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Reply from ad&i

Thank you so much for such a lovely review! We are thrilled you are pleased with your shopping experience with us - this is exactly how we want our customers to feel and we are so happy to know we achieved this!

Rated 5 out of 5 stars

Excellent service

Excellent service. Quick and easy transaction and I am very happy with my purchase. I would use this shop again.

January 18, 2021
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Reply from ad&i

Thank you for taking the time to leave us a great review! We look forward to you hopefully shopping with us again in the future :)

Rated 5 out of 5 stars

Products were exactly as soon and…

Products were exactly as shown and arrived promptly and safely wrapped. Would definitely buy from ad&i again!

January 10, 2021
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Reply from ad&i

This is great to hear! Thank you so much for taking the time to let us know you were happy shopping with us :)

Rated 5 out of 5 stars

Very efficient and speedy service

Very efficient and speedy service and great products. Would definitely recommend to everyone.

January 8, 2021
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Reply from ad&i

Thanks so much for letting us know how happy you are with our service and your order - it is lovely to hear, Rob!

Rated 5 out of 5 stars

Awesome gift

Awesome company , saw one of their items in a national papers gift guide , used their website with ease , found the gift , bought it , gift matched description and quality , super fast delivery , highly recommended to others

December 8, 2020
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Reply from ad&i

Thank you so much for such a positive review! We really appreciate you taking the time to let us know you were happy with your shopping experience with us.

Rated 5 out of 5 stars

Great people

Extremely nice and helpful on the phone

December 8, 2020
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Reply from ad&i

Thank you so much for the lovely review. It was our pleasure to offer our help - we hope you are pleased with your purchase!

Rated 5 out of 5 stars

Quick delivery

Quick delivery, unusual gifts. Great shop.

December 7, 2020
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Reply from ad&i

Thank you so much for your kind review. We are really pleased to see you are happy with your experience shopping with us!

Rated 5 out of 5 stars

Gorgeous octopus

Gorgeous item. Just love it. Can’t rate this shop highly enough.

December 6, 2020
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Reply from ad&i

Thanks so much for the 5 star review! We love the octopus too - very happy to see it go to a loving home.

Rated 4 out of 5 stars

Sad parcel left on driveway in the rain!

Nothing wrong with products, just lucky to receive them, as they were left on driveway in rain-soaked cardboard box, no card indicating found next morning putting my dustbin outside

December 6, 2020
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Reply from ad&i

Thank you for taking the time to give us a review. We are really disappointed that your parcel was left in the rain and we will be raising this issue with the courier as this is definitely not the service we expect.

Rated 5 out of 5 stars

Lovely candles

Great, quick service. Candles look great ready for Christmas.

December 5, 2020
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Reply from ad&i

It’s wonderful to see you are happy with your candles and thank you for the 5 star review!

Rated 5 out of 5 stars

Wonderful product which arrived in good…

Wonderful product which arrived in good time. The packaging was brilliant and had a personal touch to it. I’ll definitely be buying from this company again.

December 5, 2020
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Reply from ad&i

Thank you so much for taking the time to review us. We are thrilled you are happy with your purchase and we can’t wait for you to shop again in the future!

Rated 5 out of 5 stars

Beautiful items, and fantastic service

Items arrived really quickly. Were beautifully packaged too. Very happy with both service and products.

December 3, 2020
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Reply from ad&i

Thank you for your wonderful feedback - we love reading comments like this!

Rated 5 out of 5 stars

Beautiful products and kind service

Beautiful products, packaged very carefully and quickly posted. Very quick to answer queries and sort out special delivery abroad.

December 2, 2020
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Reply from ad&i

Thank you for the 5 stars! We were more than happy to help and to see you were pleased with our service!

Rated 5 out of 5 stars

Love the candles

Love the candles, so nice,arrived so quickly and packaged well.

November 23, 2020
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Reply from ad&i

We are so happy you love the candles! Thank you for a lovely review.

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