Adaptainer Reviews 140

From start to finish we received excellent service. From George arranging delivery through to the driver on the day they were excellent. I unfortunately didn’t get the drivers name but he made sure everything was as we wanted and went above and beyond to position our container.

Some companies go the extra mile,this company went the extra 2 miles, to say I am delighted and will be back for more is a massive understatement

Great service containers delivered fast shoutout to Victoria and Katie for there help with coordinating deliveries and always good pricing will be returning for more containers

Brought a used container from adaptainer and paid extra to have it sprayed. It's condition is very poor. Sprayed over flaking paint so that's a waste of money, side and end covered in large dents and the floor is made up of numerous bits of plywood some with heavy oil staining and alot of their fixing screws sticking up so rips the bottom out of boxes. I would never buy from this company again. Be warned. Emailed the company and you guessed it,no reply.

Once we decided we needed a 20ft container, Adaptainer were great, the rental price is extremely competitive and the paperwork quick and straightforward to complete. A week later our new container was being delivered. The actual siting of the container was fast and precise, the truck driver had the container off his trailer and on the ground within 10 minutes of arrival. Top work Adaptainer.

Competitive price, high quality of containers and delivery driver excellent at getting the containers into position with minimum fuss

As a small local independent charity, we had a need for 2 bespoke containers for part of a expansion project, which required many different needs and aspects to make them work for us and the staff were brilliant and rose to the challenge and helped us make this happen with plans and a great price. 1st class from initial enquiry to delivery on site.

Excellent service from start to finish. Communication was excellent, the containers are exactly what I wanted, the delivery driver was great.

Dear Sir/Madam,

I was provided with your email address by Paul Clark. Please find attached an email chain of correspondence with Chloe Pink and Victoria James for your reference.
This email serves as a formal complaint. For your information, I have also forwarded copies to my solicitors and await your response.
To summarize the issue:
I purchased two 20' containers, which were scheduled for delivery on February 6th, 2025. However, I received a call from the sales representative, Chloe, who informed me that the delivery would not take place and asked if I would like to cancel the order. Our conversation was recorded. I agreed to the cancellation at that time. Subsequently, I was contacted by Victoria, who informed me that I would incur a cancellation charge, which I find confusing and unjustifiable. I expressed my preference to receive the delivery instead, should that be the alternative. At no point did I formally cancel the order.
I am concerned that I may have been misled during my interactions with both Chloe and Victoria. As seen in the email trail, I repeatedly requested updates on the timing of the delivery. I kindly ask that you investigate this matter and provide clarification.
Thank you for your attention to this issue.

Yours sincerely

* Thank you for your response on this platform. However, it seems you’ve ignored all of my direct emails and chose to comment on Trustpilot instead, likely to present a better image of your company. In my view, this behaviour reflects a lack of professionalism, morals, and integrity.

I was nervous making my first purchase of 4 containers, but everything went smoothly start to finish.
The email communication was excellent, purchasing online was simple and the containers themselves were as described - in excellent condition. I was even able to reschedule the delivery without any hassle and have every confidence buying from them again in the future.

Good Container as described. Delivery on time. Skillfully off loaded. Competitive price.

I just want to start off by saying what a great experience I’ve had dealing with the company.
It’s not like I buy shipping containers everyday and everyone from adaptainers have been great.

The delivery the other day couldn’t have gone any smoother. The 2 guys that delivered (Jacob and Nath) were great.

If I ever need another container or know of anyone wanting one I’ll be sure to send them your way.

Easy to work with and very patient. Delivery guy was very friendly and helpful.

Quick , easy and friendly service

Great service, easy transaction, friendly staff and flexible with delivery. Very pleased with our containers!

Excellent service from ordering to delivering first class always recommend

Delivered on time & container was in great condition.

Always a quick delivery and very helpful staff

There service is very helpful.they keep in touch all the way to delivery
I would recommend them to anyone wanting a container

Dealt with the company and can not have one bad word to say thay go out there way to get all the boxes to you and drivers level ya boxes level witch takes all the hassel away from you