Adaptlife Reviews 37

Exceptional service exceptional price and all provided be exceptionally nice people.
Thank You

Adaptlife is one of the worst company I have ever dealt with.
First they completely bungled the delivery which was very delayed. I asked for a refund and they said it couldn’t be actioned while shipping. They wanted me to pay for a re- delivery when it was wrongly sent to a different address. By the time that the product arrived, the box, packaging and autoclave was damaged. They accepted no liability and offered no compensation. I even had to ask for my warranty details. I would never buy anything from them ever again.

I bought an Enbio Pro Autoclave from Adaptlife the communication was excellent Dominique was awesome and knowledgeable item was delivered when expected and the packaging was great thank you

The company was very prompt at replying to my query. The item arrived timely and in good condition. The wheel appears quite robust which makes it heavier than other models that I have previously used. It seemed easy to adjust but it then turned out that my carers were having difficulties attaching and de-attaching the wheel from my wheelchair. Also, once attached, if the wheel rotates which happens when reversing, the wheel is then off the ground and one has to rotate manually to the desired position. So in balance, it has pros and cons compared to other models and I haven’t quite made up my mind about it.

My order was exactly as described and arrived on time. I am delighted with my Rollz Motion 2. Excellent service!

Super fast service. Ordered Wednesday,received Saturday. Installed and used Sunday. Very pleased, works just as shown in the best demonstration of installing and use video of any bath lift I have ever seen. In fact it was watching this video that made me order from them 30 minutes after seeing it

We purchased 2 Invacare Aquatec Ocean VIP Ergo chairs form Adaptlfe with various different bespoke builds a couple months ago, we had made a mistake in the order but the service team were very willing and helpful to adjust it even after checkout. Delivery was speedy. Customer service was top notch.

Adaptlife isa very good company to buy from & the item was delivered very fast

This company are easy to deal with. They respond quickly and deliver on time. The purchase was well packed. I have a slight issue with the seat but i'm sure the company will sort it out if the situation worsens.

the delivery was very fast. the customer service was superb. everything was so easy and explained so well. even the dreaded paperwork was made extremely user friendly.

Good advice
Friendly

really good communication and great price with price match promise

I benefitted from the sale that Adaptlife had on which saved a significant amount of money - far cheaper than any competitor. Good arrived extremely quickly and well packaged. I will definitely use again.

Very happy with the bath
lift and was very easy to install 

Fantastic service beyond my expectations, delivered the hoist before the promised time within 4 days, very impressive. Dominic is very helpful friendly and delivers what she promises.

The team were always very helpful and the service I received was first class .We are really pleased with our bath belt as it has made bathing much easier for both of us .I would thoroughly recommend the bath belt and the company Valerie

Adapt Life mobility is so easy to contact by telephone & email. I first spoke on Monday morning regarding a Rollz motion rhythm rollator, after a few emails with particulars it was bought & delivered on Thursday giving the 100% for service.
The Rollz rhythm rollator is an exceptional rollator as the cues especially the green laser light helps my husband who has parkinsons & freezes in doorways, lifts & narrow spaces. A wheelchair attachment is available which is an added bonus.
We already have a Rollz rhythm rollator to use outside & this one is to use in the house.
Having 2 of these rollators the Rollz rhythm is certainly highly recommended.

considered my requests about changes of colour and delivery dates well.

Adaptlife were very helpful on the telephone and advised which bed I should get. They spent time going through everything in detail and made me feel confident that I was buying the correct item.
It arrived on time and installation was seamless.

Excellent service, staff went above and beyond to process an urgent order for an airflow mattress and it was delivered before even the earliest estimated date. My dad is suffering from a serious pressure sore and the mattress has already made a massive difference because the wound is finally starting to heal. Thank you to everyone involved.