AdbandReviews 

424
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Happened on two occasions now within 6 months. After payment has been taken online you are contacted to advise that the price was under review and further payment was needed to complete the order. Rea... See more

Rated 5 out of 5 stars

I have used adband twice - and on both occassions found them to be very helpful and courteous. I have rung and spoken to the sales team several times and on each occassion I have found them to b... See more

Rated 5 out of 5 stars

I was ordering wristbands for my Rotary Club and needed to refer back to a committee a couple of times, but Adband were brilliant - patient, interested without being pushy and waited for us to make ou... See more

Rated 5 out of 5 stars

We have used Adband on several occasions now and have been really pleased with your response to our request for revised quotations and delivery dates. These have been sent by return to enable orders... See more

Company details

  1. Promotional Item Store

Information provided by various external sources

The Original Wristband & Lanyard Shop. Customised wristbands and lanyards for all occasions. We cater for every customer, from the UK’s biggest companies and charities to local sports teams and social clubs.


Contact info

3.9

Great

TrustScore 4 out of 5

424 reviews

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3.9

All reviews

(424)

0 reviews in the last 12 months

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Rated 4 out of 5 stars

Adband were a pleasure to deal with and were very accommodating.

All the staff we dealt with at Adband were excellent and very helpful, especially given the time constraints placed on our order. The customer service was excellent and we'd recommend them to work with in the future.
The only issue we had with it was the quality of the wristbands we ordered, which were wont to fall apart. In the future I wouldn't opt for that product (standard slim vinyl), but I would be happy to deal with Adband again on their other products.

October 8, 2013
Unprompted review
Rated 5 out of 5 stars

Amazing, quick delivery and perfect order

I ordered 120 wristbands from this company called adband honestly I would use them again the bands came quicker than I expected and they were even better than I expected. They were perfect for our youth mass, and they company were in constant contact to make sure I was happy with the design, however try weren't pushy, which I liked!
Honestly use this company, I would highly recommend

October 7, 2013
Unprompted review
Rated 5 out of 5 stars

Easy Peasy Lemon Squeezy

Whole process really easy, from being able to find exactly what I wanted online, to ordering, paying and then delivery. Was very impressed with quality of product for such a low price. We only needed basic plain silicon wristbands, but they are fab and exactly what we need for our children at school.

October 7, 2013
Unprompted review
Rated 5 out of 5 stars

Everyone belongs! Snappy coloured wristbands for 'Dream Teams'.

Every pupil and member of staff in our school has received a coloured wristband today! The school is divided into 4 teams, Red, yellow, blue and green to which a coloured wristband denotes. Names for each 'Dream Team' will be chosen from a competition later this week. A first letter of the Dream Team name has been as a starting point.
The children are very excited about this!

October 7, 2013
Unprompted review
Rated 5 out of 5 stars

Outstanding service

I have used Adband twice now for school's orders, and they have delivered a fast, reliable and professional service on both counts. Would definitely recommend doing business with them.

October 7, 2013
Unprompted review
Rated 4 out of 5 stars

Great customer service and awesome product!

So I have ordered from AdBands twice now, so you already know I was impressed after using them once.

Granted there was a few minor hiccups but nothing major, there graphic design team can sometimes get things very wrong but if you keep letting them know what is wrong they soon correct it until you're 100% satisfied with your design.

The second minor thing was I had about 5 wristbands out of 200 that had black printing errors on them and therefore unable to sell however the other 195 were perfect.

The quality of product AdBands sell is outstanding and would definitely recommend!

Their delivery also arrived 10 days earlier than the estimated delivery date which I was happy about.

Overall they are a great company and do everything they can to make their customers happy.

Thank You AdBand.

October 7, 2013
Unprompted review
Rated 2 out of 5 stars

Disappointing quality and expertise

I was ordering some oyster card holders for a promotional event. I sent a Photoshop file of the design, but still had to go through maybe 6 visual proofs to correct mistakes like colour changes, font changes, alignment issues - I was shocked that a professional company would have such low standards for their artwork, especially as I had provided everything needed in the first place. The final products looked and felt cheap and low quality. Would not use again.

October 7, 2013
Unprompted review
Adband logo

Reply from Adband

Hi Andrew,
Many thanks for your review. Customer feedback is invaluable to us. We are very disappointed to read that you were unhappy with the service that Adband provided and can assure you that had we known this at the time of your order we would have done everything we can to rectify it. We always look into remaking or refunding orders when customers are not happy

Our artwork department work very hard to make sure that visuals are absolutely spot on before we go into production and I am sorry that you had to go through so many changes.

Every customer is important to us and it is with great regret that you feel you won’t be able to use us again. I will be in touch to see whether we can remake this order or offer a discount to ensure that you are completely satisfied.

Rated 5 out of 5 stars

Excellent service

I have used adband twice - and on both occassions found them to be very helpful and courteous. I have rung and spoken to the sales team several times and on each occassion I have found them to be hlpful and understanding of my companies needs. Adband have even sent me some free samples of card holders and lanyards so i can make and informed decision regading my purchases.
I will definitely continue to use them again.

Regards

Harj

October 7, 2013
Unprompted review
Rated 5 out of 5 stars

Easy to use, clear instructions, great sales team.

I have used Adbands on a couple of occasions and both times have found them to be very helpful and a fast service.
Website is easy to navigate and descriptions accurate. Sales team very helpful and offer a quick and comprehensive response.
I will be using again in the future.

October 7, 2013
Unprompted review
Rated 5 out of 5 stars

BANDTASTIC!!!

I would definitely recommend ADBAND. They were quick and reliable and supplied more than enough clampers for my promotional wristbands which we are using for a big party event. We needed quite a few clampers as we would have many people on different entrances to the venue. The wristbands were designed and looked exactly as my artwork and I will definitely be using them again for future events.

October 7, 2013
Unprompted review
Rated 5 out of 5 stars

adband were just grand

adband staff were pleasant and efficient and made it easy to do business with the company, they made sure the order was correct prior to going into production. product arrived quicker than expected and looked just as was requested . overall exxperinece was an easy transacion,i would use the company again .

October 7, 2013
Unprompted review

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