Addcar Austria Reviews 

26
•
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Please read carefuly. I bumped into the company name now and wanted to see if my review of our horrible experience from 2024 is still there. To my great surprise I found this Addcar Austria with 4.6 r... See more

Rated 5 out of 5 stars

The vehicle was delivered and handed over at Vienna airport, without the need to go to car rental offices. The drop off process was similar, with the AddCar's agent collecting the vehicle from the cur... See more

Rated 5 out of 5 stars

Clean and new car, fuss free pick up and return, very flexible arrangement. Happy to recommend this to anyone renting a car around Austria, CK, SK and Hungary

Rated 5 out of 5 stars

The service from addcar was excellent,on time, everything was smooth. Communication with their representative through WhatsApp was very convenient. Car was in good shape, clean and ready with gas. I w... See more

Company details

  1. Car Rental Agency

Written by the company

Always expanding and now operating in 29 countries to propose car rental in Europe and the Americas, addCar offers you the most beautiful destinations and places, whether on vacation or on a business trip.


Contact info

4.2

Great

TrustScore 4 out of 5

26 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.2

All reviews

(26)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Satisfaction survey

Everything went smoothly and I corresponded with the contact person Dusan for every question. He was very nice, tolerant, caring, and professionally explained the terms of the agreement when we met with him at the airport. The only thing I wasn't so happy about was the cleaning of the car. Although each company has its own rules, in order for the customer to be satisfied, I would recommend including the cleaning of the car in the payment and that it not be applied to the customer. Another thing is that full insurance on the car is very, very expensive and with all the desire, not everyone can afford to pay such an expensive amount.

November 10, 2024
Unprompted review
Rated 3 out of 5 stars

Happy

Like:
1 Meet & greet at airport is convenience
2 Staff is friendly
3 The car is as expected

Dislike:
*** You took €2000 deposit from my credit card rather than hold credit. After returning the car, you return same € to the credit card. Due exchange rate, there was a difference of near €80 which is almost 10% of the rental I lost. This is so expensive.
2. it would be better to have full tank of fuel when collect the car.
3. The car had various warning light on during the rental which made us very worried about its safety.

September 4, 2024
Unprompted review
Show reviews in all languages. (26 reviews)

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