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Addidas Reviews 151

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TrustScore 1.5 out of 5

1.7

Sportswear Store
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Rated 1 out of 5 stars

It takes a lot for me to write a review. I just wanted to express how disappointing this sites customer service and communication has been regarding my order delivery. A week ago was suppos... See more

Rated 5 out of 5 stars

I’m an addidas fan through and through, and have a wardrobe full of their trainers, both fashion and for running in all types of terrain. If I could have one wish, their app would provide more info... See more

Rated 1 out of 5 stars

waited 3 weeks for trainers then they come in suede when I ordered smooth leather then to be told they wont exchange them for what I wanted as there information is different .I already have this colou... See more

Rated 1 out of 5 stars

Their product is great don't misunderstand but their customer service are literally incapable of doing anything. I had the wrong address during shipment and called to fix it before shipping. They said... See more

Company details

  1. Sportswear Store
  2. Activewear Store
  3. Streetwear Store

Contact info

1.7

Bad

TrustScore 1.5 out of 5

151 reviews

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1-star

No history of asking for reviews

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Rated 1 out of 5 stars

Awful customer service

Awful customer service, the worst I’ve ever received actually! Charged the full price when they sent the item with a reduced sticker, refusing to refund the difference. For such a big company this is diabolical ! Sort it out addidas! You are a decent brand but your customer service lets you down! I was a loyal customer but now I will never buy from you again!

July 1, 2023
Unprompted review
Rated 1 out of 5 stars

Poor quality product and long delivery

Waited for my track suit. Took about two months. Later arrived in low quality and the fabric is fading after one wash. The customer care was rude to me when i reached out and yet i paid for it. I am furious about this. Never shopping with adidas. This is a warning to anyone planning to buy anything from the, They are not professional and deserve nothing. Just boycott addidas for your peace of mind and save on your money!!!!!!

February 23, 2023
Unprompted review
Rated 1 out of 5 stars

I got the wrong thing sent

I got the wrong thing sent, and then returned it. I can see my returning got delivered a week ago and they haven’t even checked it. So bad service.

April 29, 2023
Unprompted review
Rated 4 out of 5 stars

They are pretty good

They are pretty good. The service is not bad as well. However, I will give it 4 stars because they have had bad service in the past, I signed up for the pant notification when it is available, but it took forever and I never receive any information about that.

October 20, 2022
Unprompted review
Rated 2 out of 5 stars

Mixed bag

Mixed bag - returned an item - used the QR code - no labels needed. good service
Very much depends on you talk to. I have spoken to a couple who of people who were decent and then one who was very rude. I was told you cannot talk to a manager - by Rachel (10.11.22 14:00hrs) and had to deal with an incredibly rude operative called Yad (10.11.22 13:50hrs) - who was not only rude but incompetent, telling me I couldn't receive a QR code.
Its a shame Addidas are using these call centres because their customer care can be extremely abrasive.

November 8, 2022
Unprompted review
Rated 1 out of 5 stars

Predator boots.

Predator boots.
bought a pair of predator football boots and the sole started to peel away on the boot I contacted addidas to see return the boot and they basically didn't want yo know as it was bought in store in England and I live in Ireland absolutely terrible service £300 pair of boots in the bin

May 21, 2022
Unprompted review

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