Addix deserves nothing less than a 5-star review from me. I initially came across one of their designs online, prompting me to reach out. The responsiveness I experienced and the exceptional service I... See more
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Zach was an awesome sales rep. Products appear to be high quality in terms of sewing and printing. I was able to customize exactly what I wanted in both color and style even doing unique graphic ele... See more
Company replied
Addix is the absolute best. We’ve used many vendors throughout the years and none of them provide like this one. From production quality to expedited delivery time and top notch customer service... See more
Company replied
I'm currently the President of the Florida Lure Anglers and we have been getting our embroidered hats through Great Atlantic Outfitters in Jacksonville, FL and the quality of the products from these g... See more
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Company details
Written by the company
Our focus at ADDIX is in serving the sports community by providing custom team uniform apparel. All sublimated products are designed, printed, transferred, cut and sewn in Jacksonville, FL. We currently offer apparel for over 20 sports. In addition to our custom sublimated uniforms, we offer screen printing and embroidery-- Perfect for spirit wear and corporate uniforms.
Contact info
1708 Marshall Street, 32206, Jacksonville, United States
- 6169873364
- sales@sportsaddix.com
- addixsportswear.com
4.6
Excellent
177 reviews
No recent history of asking for reviews
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If I could give them fewer stars I…
If I could give them fewer stars I would
If they say 2 weeks they mean 1 month
if they say 1 month they mean 2 months
IT is now Sept 19 - and we are still waiting on Jerseys ordered in the first week of august
Adding to this review - we ordered 12 jerseys on August 7 and received them Oct 3 - far cry from the two week turnaround they claim on their website
September 18, 2022
Unprompted review
Reply from Addix Sportswear
Hello Anthony,
We are very sorry about the delay and understand the frustration; however, we feel that we have clearly messaged the fact that there would be delays throughout the process. As you probably know, our factory moved from Michigan to Florida in late July and early August. From the website banner to the initial order, to the continuous updates; our team has done a great job of being upfront about the realistic turnaround time. Unexpected events like Hurricane Ian and electricity issues did push those dates back a few days—but our production team has been working 7 days a week to catch up and deliver the high-quality products that we promise. We will soon be back to the industry leading turnaround time that our customers know and love—but the transition has presented challenges that we are working through. We will continue to be very clear with our customers on turnaround time until then.
-Zach
Shipped and happy.
After speaking with someone at the company my order was completed and is being shipped to me. I appreciate the kindness from the employees who reached out and got my issue solved. These are very great people.
July 22, 2022
I would never pay this company one more…
I would never pay this company one more dollar. I paid them over $300 for several shirts and hoodies. I never received them. Fed ex said they delivered them but I never got them and the owner basically said sorry we sent them file a homeowners claim. This company is confused on what fulfilling an order means!!
July 1, 2022
Unprompted review
Reply from Addix Sportswear
Hello Kennie,
This issue is very unfortunate and frustrating—but as we have discussed; what happened was completely out of our control. Your issue lies with the delivery system or porch theft. We did everything we could to get the order to you, and the delivery system has told us multiple times they delivered the package. FedEx informed us they even sent the delivery man to the address again to confirm he did not mix up the location. Because of that, we unfortunately have no control over the situation, and it is why we suggested to file a homeowners claim. Luckily, as you know, your money was returned which is the silver lining. We know this was a frustrating situation for you—it was for us as well, but again, our business is not to blame for this issue. We hope that you understand this from our point of view.
-Zach
Solid experience with an Addix-hosted team store
We've ordered from Addix several times previously and have always been happy.
This recent instance we had an issue with just one of the many items we ordered from our team's store. Specifically, the warm-up pants weren't lined with fleece, which we assumed would be the case. But the team at Addix got back to us and worked to resolve the issue. All other items were great!
I want to thank Hayden for getting back to us and bearing with us. In the end, we're happy and look forward to next season's order of customs jerseys and team gear (e.g., shirts, shorts).
March 23, 2022
Reply from Addix Sportswear
Jake - thank you for the 5 Star recognition and for recognizing Hayden from our Account Management team! - Steve
They were EXTREMELY helpful
They were EXTREMELY helpful! And printed everything fast! They were nice as can be and friendly?
January 23, 2022
Unprompted review
Reply from Addix Sportswear
Ty - thank you for the 5 Star recognition and the kind comments. We strive for this type of reaction from our customers and appreciate your recognition of the Addix team! - Steve
Ordered a singlet a week from Christmas…
Ordered a singlet a week from Christmas and contacted the support team to see if they could get it to me in time for Christmas. The support team was very helpful and went above and beyond by overnighting the singlet to me. My son was excited to receive this gift for Christmas! Thank you Addix!! Great quality and even better customer service!! A+++
December 30, 2021
Reply from Addix Sportswear
Lee - thank you for the stellar 5 Star review and your super positive comments! Much appreciated! - Steve
High School Bowling Jerseys
I was working with Bowlifi to get my HS bowling team jerseys. It's been over a week and they still are not on order. Another coach suggested we use you. I emailed this morning to check you guys out, and not only are they on order but the invoice is paid. Hayden and I accomplished more in 5 hours than Bowlifi did in 7 days. He has been AMAZING to work with. Walked me through everything and had quick responses to all my crazy questions. I cannot tell you enough how much I appreciate everything that Hayden has done today. It has taken a huge weight off of my shoulders. I love your process. It was quick and simple. I have been coaching for 15 years (multiple sports) and I have never worked with an apparel company that is even remotely as thorough, communicative, and friendly as you all are. I cant wait to see the final product. Our team is gonna look sharp!! Thank you again and please call me if you have any questions or comments.
December 7, 2021
Unprompted review
Reply from Addix Sportswear
Mark - thank you for the 5 Star review and for your kind comments. Your experience is exactly what we are striving for with each and every customer that comes to us at Addix. I'm also pleased to hear about your experience with Hayden that we were able to help you out so quickly and so thoroughly. Thanks again! - Steve
Addix is the absolute best
Addix is the absolute best ! They always make quality custom products for our youth football organization. Danielle has been great to work with and the design team put a great shirt together for our end of year gifts to our coaches
November 29, 2021
Unprompted review
Reply from Addix Sportswear
Avonworth Eagles - thank you for the kind comments and the 5 Star review! Danielle is a rockstar and leads a rockstar Addix team. Thank you! - Steve
Quality looks good
Quality looks good. I was under the impression they were already made so was not to happy about turn around time. Other then that is good.
November 18, 2021
Reply from Addix Sportswear
Earle - thank you for the 4 Star review. Pleased that you like our quality. We make everything 100% custom in our factory in Lowell, MI. Our standard turn time has traditionally been 6 days from payment to delivery but the supply chain has been incredibly unpredictable these past several months. I hope to see you again shopping Addix Sportswear! - Steve
Reply from Addix Sportswear
Adaline,
thank you for the 5 Star and the kind comments! Much appreciated - Steve!
Bravo!
They did a great job. Shirt material is excellent. Didn’t wait long for production and delivery and price point was spot on. Would use again every time
August 7, 2021
Reply from Addix Sportswear
Mayday - thank you for the 5 Star rating and your kind comments! - Steve
Great customer service
Great customer service. Easy to work with and quick response time! Very organized from artwork all the way to shipping.
August 6, 2021
Reply from Addix Sportswear
Gary- thank you for the 5 Star rating and for your positive comments on our end-to-end service!
Product came in great
Product came in great. Everyone in the league is talking about how good our jerseys look.
July 21, 2021
Reply from Addix Sportswear
Thank you Grizzlies Baseball! The 5 Star is greatly appreciated!
Addix always goes over and above to…
Addix always goes over and above to meet my needs! I highly recommend them for uniforms and sweat tops!!
July 21, 2021
Great service and turnaround
Great service and turnaround. Love doing business with Addix and apprciate the support from our rep Brian Hackney.
July 21, 2021
Very fast and they look great.
July 21, 2021
Were great to work with
Were great to work with. Made a lot of changes and they were happy to help and had them ready quickly for approval. once the final decision was made the order was completed quickly and was delivered on the day they said it would be. Very happy with the customer service and the product.
July 21, 2021
Great quality and service!
July 21, 2021
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