Add People Ltd Reviews 

2,700
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 304 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the dedicated staff and knowledgeable account managers for providing helpful guidance, clear communication, and ongoing support across various digital marketing campaigns. Consumers frequently note that website optimizations and tailored advertising efforts lead to visible improvements in online visibility and overall business growth. Some reviewers were not happy with the persistent cold-calling practices and aggressive sales approach experienced before signing up. Conversely, a small portion of people felt disappointed by the advertising results and reported financial losses resulting from campaign management issues. People also mentioned difficulties in communicating effectively or obtaining expected returns on their marketing investments over time.

What people talk about most

Staff

Consumers find staff to be positive, highlighting polite, friendly, and professional account managers who are... See more

Service

People report positive experiences with service, frequently praising the team for being reliable, attentive,... See more

Marketing

Reviewers highlight positive aspects of marketing, noting that sales figures have gone from strength to... See more

Customer service

Customers consistently note positive experiences with customer service, frequently praising dedicated... See more

Website

Users describe positive interactions with website development and optimization, frequently praising the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Working with AddPeople has been a good experience so far. Augie's communication and monthly check-ins make managing our Google Ads transparent so we know where we stand. We're starting an SEO plan, an... See more

Company replied

Rated 5 out of 5 stars

I've known Aaron for quite some time now, and I can honestly say he's been fantastic throughout. He's not only my account manager but also looks after my local SEO, and the service he provides has... See more

Company replied

Rated 5 out of 5 stars

AddPeople are our kind of digital marketing experts: human, approachable and always able to help, with great insights into how things work now. My team and I did a huge amount of research into which d... See more

Company replied

Rated 5 out of 5 stars

Rhiannon has been superb writing our SEO content and even in a short space of time the improvement has been great. Also shout out to Adam for managing our account and keeping projects moving along in... See more

Company replied


Company details

  1. Online Marketing Agency
  2. also in
  3. Marketing Agency

Written by the company

At Add People, we know that for most business owners, finding time to master digital marketing is challenging. That's why we offer effective, affordable, and straightforward marketing solutions that are built with your growth in mind. Whether you're an SME, a startup, or an agency, our team works with you to design strategies that make online success achievable and sustainable.

Add People – Grow Your Business with Experts in Digital Marketing

Written by the company

4000+ Global Clients & 22 Years of Experience
We’re Add People, a team of approachable digital marketing experts specialising in affordable, high-impact campaigns that drive growth for small to medium-sized businesses. Established in 2002, we’ve grown into a dedicated team of 250 professionals helping thousands of clients worldwide succeed online.
Our Products & Services
Pay-Per-Click (PPC) - With PPC we cover a wide range of ad types and services to suit you. This could include anything from an ad retargeting a buyer at the top of their Google search results, to a pop-up on a YouTube video. If your target audience is there, you should be too!
SEO - Feel like your website should be bringing you more customers? Our SEO (Search Engine Optimisation) service is all about getting you seen on Google by audiences that actually convert, which, for small businesses, is essential. We'll get you to the top of results for the searches your audience is making every day.
Local SEO - Appear in local search results and attract nearby customers with a local SEO strategy delivered by our digital marketing experts. By optimising your Google Business Profile and localising content on your website, we'll make it easier for local customers to find your business in online searches.
Ecommerce - Ecommerce PPC management that puts your products in front of your ideal customers & drives sales! We’ll provide you with a dedicated account manager who'll learn everything about your business, to setup & manage a finely-tuned Google Shopping Ads campaign that's built to achieve your goals.
Social Media - Social media management that builds revenue by building your brand. We'll help you attract new customers where millions of people spend their spare time. We design social media campaigns (from Meta, to Pinterest) for SMEs that deliver conversions, not just likes - regardless of your industry.
Your Feedback Powers Us
We’re always keen to improve, and your honest feedback helps us do just that. If we’re helping you grow, let us know—and if there’s more we can do, we’re listening!

A Team of Experts!

Our staff are fully qualified to run your online campaigns.

Our clients have experts on hand to ensure they're receiving the best service possible.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 100% of negative reviews

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4.4

All reviews

(2,700)

295 reviews in the last 12 months

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Rated 5 out of 5 stars

So happy with the service from Add people

So happy with the service from Add People. Gabrielle has been managing our Google ads for nearly a year and every month stats are improving. Very reassuring knowing everything is being looked after so well! Thank you!

May 6, 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hello Harriet,

"Very reassuring knowing everything is being looked after so well" - I love hearing this! I know how busy it can get running a business, and Add People is all about making you feel reassured and supported on this journey together. I'm really happy you're so happy.

What a lovely review, and thanks for the time you spent sharing it.

All the best,
Jack

Rated 5 out of 5 stars

I am of an age where I’m not “techy “…

I am of an age where I’m not “techy “ and Kate and the rest of the adds team have gone out of there way to make sure I understand the process and take the time to explain it to me in terms I understand. I can’t speak highly enough about them!!

April 23, 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hi there,

Thank you so much for such a lovely review.

We’re really pleased to hear that Kate and the team have taken the time to explain everything clearly and make the process feel easier. It’s great to know you’ve felt so well supported.

All the best,
York
Add People

Rated 5 out of 5 stars

Maeve is brilliant

Maeve is brilliant; my campaign has gone from strength to strength under her watchful eye. Very happy!

February 13, 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hi Matthew,

Thanks so much for your lovely review.

It’s brilliant to hear that your campaign has gone from strength to strength with Maeve’s support. We’re really pleased you’re happy with the progress.

All the best,
York
Add People

Rated 5 out of 5 stars

Highly Recommend

I had the pleasure of working with Emma Bescoby and her knowledge, insight and customer service were exemplary. It is certainly worth the investment for any size business, not just from a results standpoint but they also provide you with lifelong education and help you become better yourself.

April 3, 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hi Callum,

Thank you so much for your thoughtful review.

It’s great to hear that Emma’s knowledge, insight and customer service have made such a strong impression. We’re really pleased the support has felt valuable for both your results and your wider understanding.

All the best,
York
Add People

Rated 1 out of 5 stars

Spammers

I have received spam emails from this company, to several domains I own. None of these domains are used by companies, and the addresses they sent the spam to have never been published anywhere.
This kind of spam is illegal in the UK

I checked the email headers and discovered that this is another company using the scammers at Go Data for their email marketing. Go Data make no attempt to stay within the law when sending their spam, I've received hundreds of illegal spam emails from them.

May 4, 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hi Jeff,

Thank you for sharing your feedback. We’re sorry to hear you’ve received emails that have caused concern.

We take matters regarding data and email communications seriously, so we’d like to review this properly before commenting further. Please contact us at marketing@addpeople.co.uk
with the relevant email details so our team can investigate.

All the best,
Add People

Rated 5 out of 5 stars

Trial

Dealing with Charlotte i was guided and kept informed all the way. The changes she made were amazing and i would strongly recommend her and the company.
We will continue to use them

May 1, 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hi Bob,

Thank you so much for your kind review.

It’s great to hear that Charlotte kept you guided and informed throughout the trial, and that you’re happy with the changes made. We really appreciate the recommendation and look forward to continuing to support you.

All the best,
York
Add People

Rated 1 out of 5 stars

EXTREAMLY PUSHY

Called and i told them multiple times NO and to remove my information but the agent for add people continued to push and push and made me feel pressured. I dont know why they feel they can do this, saying im already paying anyway. I have no contratct with this company and never will. They do not understand NO means NO

April 30, 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hi Terry,

We’re very sorry to hear about your experience. This is not the standard we expect from our team, and we take this seriously.

We will be investigating this internally to understand what has happened.

In the meantime, if you could please email marketing@addpeople.co.uk with the number you were contacted on, we will ensure it is removed from our systems immediately and that you are not contacted again.

Kind regards,
York
Add People

Rated 5 out of 5 stars

It has been an excellent experience…

It has been an excellent experience creating my new website with Myles Kyne he has made the journey easy and produced a beautiful site for my company . Highly professional

April 29, 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hi Wendy,

Thank you so much for your lovely review.

We’re really pleased to hear that Myles made the website process feel easy and delivered a site you’re happy with. It’s great to know you found the experience so professional from start to finish.

All the best,
York
Add People

Rated 5 out of 5 stars

Kathryn Welsh looks after our account…

Kathryn Welsh looks after our account and we cannot fault her support - she remains highly professional and supportive to ensure that we get the best support on our advertising campaign. I highly recommend Add People and Kathryn.

April 27, 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hi Scott,

Thanks so much for taking the time to leave us a review.

It’s great to hear that Kathryn has been so professional and supportive while looking after your account. We’re really pleased you’ve felt well supported with your advertising campaign, and we really appreciate the recommendation.

All the best,
York
Add People

Rated 5 out of 5 stars

I want to make a destination between…

I want to make a destination between the success I have had with Add people and the team who have supported me.
I cannot fault the support over the last year trying to get some traction with the Google Ad campaign. Freya Brown and her colleagues have really gone beyond to help my business get exposure. Always there when I needed them and always coming up with ideas to support and gain success and traction. I cannot recommend or say thank you enough to them.
By complete contrast I would give a "ONE STAR" for the company and most of all the sales process of getting you on board. It was very slick and confident but ultimately very impersonal and feels like you are just on a conveyor belt to get their monthly sales target. I was given lots of stats with success stories, not of this as it would become very clear had anything to do with my business or the fact they couldn't help me with what I wanted to achieve through the service. The amount of money I had to spend to try to get Add people in a position to help was incredible and ultimately not worth it. I think that Google Ads are a waste of money, this is a dead service and I will avoid using it in the future.

April 22, 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hi Bruce,

Thank you for taking the time to share such detailed feedback.

We’re really pleased to hear that Freya and the team have supported you so well over the past year, and I’ll make sure your kind words are passed on. We’re sorry to hear that other parts of your experience, particularly around the sales process and expectations of the service, left you feeling disappointed.

Your comments have been shared with the relevant teams so they can be reviewed internally, and we appreciate you being honest about both the positives and the areas where you feel we could have done better.

Kind regards,
York

Rated 5 out of 5 stars

GABRIELLE SHORT

GABRIELLE SHORT - NOTHING SHORT OF AMAZING!

We have worked with Gabrielle for our legal business. Since she has been on, we have had much more focussed leads. She is attentive to details and thorough in her work. We asked her to provide an honest audit of our website, due to her strong SEO background she was able to outline what needs improvement and what we can develop. We have seen tangible results with her being our ad manager. On top of that she is personable and genuinely cares for her clients. Thank you Gabrielle for all your work so far!

April 22, 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hi Adanna,

Thank you so much for such a lovely review.

It’s brilliant to hear that Gabrielle has helped bring in more focused leads and provided clear, honest guidance around your website and SEO. She’ll be so pleased to know her attention to detail, care and support have made such a difference.

All the best,
York
Add People

Rated 1 out of 5 stars

I paid AdPeople to manage my adverts…

I paid AdPeople to manage my adverts and, in my opinion, they did a very poor job.

After downloading and reviewing the campaign data in detail, and having it independently assessed, it became clear to me that the account had not been managed properly. The performance and setup suggested either a serious lack of attention or a lack of understanding of what they were doing.

I paid for professional ad management and do not feel that is what I received. Based on my experience, I would not use them again or recommend them to others.

Total waste of money use AI and learn how it works yourself you save a fortune.

April 23, 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hi Matthew,

Thank you for taking the time to share your feedback. We’re sorry to hear you feel disappointed with your experience.

We understand a member of our Client Relationship Team has recently been in touch to discuss your concerns, and we’ve taken your comments on board.

While we’re unable to go into account details publicly, your feedback has been noted and shared with the relevant team.

All the best,
Add People

Rated 5 out of 5 stars

At the initial stages of getting my new…

At the initial stages of getting my new website from Add People up and running and they have been amazing all the way along. I haven't been passed around to lots of people but spoke to two people who were clear and concise about what they had to offer my business. Both Charlie and Myles were polite, professional and listened to what I needed and nothing was too much trouble to go over things again, which I really appreciated as this is not my area of expertise. All paperwork was prompt too. Well done Add People, its been a pleasure and I look forward to continue working with you.

April 21, 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hi Amanda,

Thank you so much for your lovely review. We’re delighted to hear that your experience with Add People has been so positive so far!

We’re looking forward to continuing to work with you and supporting your new website.

Kind regards,
York
Add People

Rated 5 out of 5 stars

I experienced the great improvement

I experienced the great improvement, working with Ethan and Emilia and other team. Working and marketing, On my website. The situation is starting to show, signs of improvement ..
It kind of giving hope, to have control on my business.

February 5, 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hi Winnie,

Thank you so much for your kind review.

We’re really pleased to hear you’re starting to see positive improvements and that working with Ethan, Emilia, and the wider team has given you more confidence in your website and marketing.

They’ll be delighted to know their support is helping you feel more in control of your business.

We look forward to continuing to build on this progress with you.

Kind regards,
York
Add People

Rated 5 out of 5 stars

Another Excellent Add People Professional

Sian was a pleasure to work with. Amiable and professional, she's also very good at what she does. She is open to ideas as well as pushback (or inane questions). She was instrumental in helping us scale our paid-ad efforts for Caddix.com. Would definitely recommend.

March 26, 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hi Jeff,

Thanks for your fantastic review.

We’re delighted to hear how much you enjoyed working with Sian and that her support has helped you scale your paid-ad efforts for Caddix.com.

She’ll be chuffed to know her professionalism, expertise and openness made such a positive impression.

Kind regards,
York
Add People

Rated 5 out of 5 stars

Their attention to detail shows…

Their attention to detail shows improved results.

April 15, 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hi Steve,

Thank you for your feedback.

We’re pleased to hear that our team’s attention to detail is helping to deliver improved results.

We appreciate you taking the time to share your experience.

Kind regards,
York
Add People

Rated 5 out of 5 stars

Trust in Heidi

Heidi was fabulous. I felt really supported by her knowledge and confidence. She knows her stuff and I felt she was really committed to helping me succeed

Katherine
Meditate With Horses

April 17, 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hi Katherine,

Thank you so much for your lovely review. We’re delighted to hear that Heidi’s knowledge and confidence helped you feel so supported, and that her commitment to your success came through so clearly. She’ll be really pleased to know she made such a positive impression.

Kind regards,
York
Add People

Rated 5 out of 5 stars

Redesigning my website

Becca helped me redesign my website for my photography business and I couldn't be happier! She took my vision and brought it to life! She was very quick to make the changes I suggested and I have already recommended to a friend. Thank you!

April 16, 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hi Mia,

Thank you so much for your wonderful review. We’re delighted to hear how happy you are with your redesigned website and that Becca was able to bring your vision to life.

She’ll be really pleased to know her support made such a positive impression, especially with your recommendation to a friend.

Kind regards,
York
Add People

Rated 5 out of 5 stars

Great team for growing your business

Add People have done a tremendous job of growing our business with their skilled team of professionals. Within their team they have all the roles needed for our online business which has saved time sourcing trusted professionals for web development and marketing. We have achieved significant revenue growth to date with their help. Thank you!

April 16, 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hi,

Thank you so much for your fantastic review. We’re delighted to hear that our team’s support across web development and marketing has helped save you time and contributed to significant revenue growth for your business.

We really appreciate your kind words and look forward to continuing to build on this success with you.

Kind regards,
York
Add People

Rated 5 out of 5 stars

Heidi had been building and looking…

Heidi had been building and looking after my adds for the past 8 months. The campaign has got great traction and is working well. The brief she works to is quite tight but Heidi has great ideas and ways of maximising everything we do. I ma very happy with the help and advice I get on each review and most importantly the adds are working and bringing in new
Clients.

April 16, 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hi Toby,

Thank you so much for your brilliant review.

It's great to hear that your campaign is performing well and that Heidi has been a real support for your business.

We really appreciate you taking the time to leave us the review.

All the best,
York
Add People

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