adeirlina.com Reviews 77

I was skeptical about purchasing bc of their bad reviews but I did anyway bc I fell in love with the Botanical white maxi skirt. I saw many girls wearing it from their tagged photos on Instagram. It’s just as beautiful as pictured. Very happy with my order. I’m going to buy their white crop-top to match and Scilla set too. Summer must-have for you girls! I’m also 105 pounds 5 feet 5 size XS-S.

I absolutely adore their clothes - it's incredible! I bought Verbena matching set and Botanical set because they are super light and fit in my carry on. Currently vaca in Thailand and people give me so many compliments. And I will wear Botanical white set heading to Bali. Thank you so much Adeirlina!

Ordered 2 dresses in size S from this company based on their size chart but they were too small for my hip so I contacted them via email. Took them over one day to get back to me. They said sorry and provided me pre-paid return label and told me once I dropped off the return package, they would send me a new package. So I dropped off my return and then I received another email with a new tracking number. New dresses arrived in less than 3 days. These new dresses in size M fit me a lot better and I was very surprised they sent a new package immediately.

But size up everyone because their dresses are very tiny. Overall highly recommend!

DO NOT WASTE YOUR MONEY!! If you have an issue with your order, YOU WILL NOT GET YOUR MONEY BACK.

I ordered a dress on May 6, 2023 for $132.50.

The dress did not fit me, so I returned it on June 6, 2023.

On June 13, 2023, I sent an email to Adeirlina “customer service” informing them that my dress had arrived to their returns facility.

On June 16, 2023, they emailed back saying that returns take “up to 14 days to process” - I now realize this was a ploy to keep me hanging on a string and my money in limbo…

I wait 2 weeks and still hear nothing from the company. So I send another email on July 5 and July 7 asking for an update on my refund. They tell me “I’ll coordinate with the Returns team and get back to you as soon as possible.”

Another week goes by, still nothing. So I send ANOTHER email on July 13, 2023 asking for an update on my order asap.

Today is Friday, July 14, 2023, they told me “I'll check again with the Returns team and get back to you on Monday at the latest.”

I have lost my patience with this company. I filed a claim with the Better Business Bureau.

An absolute disaster!!

I had genuine questions before I placed an order. As you know with social media, everything is visible nowadays. I saw many negative reviews on the quality and the delivery/returns. I ended up placed my order for a maternity photoshoot and right after I noticed that I was blocked on their instagram page.

A client with genuine questions and concerns gets blocked? What kind of business ethic are these people running. Anyways, I proceed to email them with my order details letting them know that I was blocked but had genuine questions and if I could not receive my order on time, to please let me know because then it would defeat the purpose of receiving the order.

I received an email letting me know my order was cancelled as they have the rights to refuse customers and would be "refunded". Working in the e-commerce industry for a luxury brand, I am extremely appaled at the client experience. Not only do they not care but clearly are running a very shady company.

I have done some digging and also noticed that their products are not "designed" by them and can find the exact same styles elsewhere for a fraction of the cost.

They did me a favor, thank you!

My experience with them the first time was ok. They took more than 2 days to get back to me but my second order came super fast. Literally in just two days with standard shipping. That was supposed to take up to 10 days according to their shipping policy. All of my 3 dresses from their summer collection are lightweight and good quality. Great for travel. It's obvious that they have been improving alot. Will come back for more.

The dress they sent was nice but not as nice as the photo. They asked me to review my order, I did, with photos. It was a good review, I stated that the material looked a lot better in the photo, that’s the only negative thing I said. It’s been a month and they haven’t listed my review, in fact they deleted the previous reviews as well. It’s really unprofessional to not allow your customers to see others reviews of your products. This makes me want to not buy anything else from them.

Refused to refund my order. They are scammers. The customer service is terrible and they will ignore you and do anything to get out of giving your money back. Worst company I have ever done business with.

One dress never came, they don't answer emails, it's impossible to contact them, the other dress did come and it kinda looks like the picture but it just doesn't work somehow, it's kinda messy in real life which is very disappointing, but with some alterations it will do.
Please answer my emails.

I saw a nice dress on their site. But VERY expensive so I tought.. i search that photo on the google app. And yes, the same dress was on AliExpress. 😂😂😂😂😂😂😂😂

Absolute disaster! As said before, the quality of the dresses is so so cheap - now I understand why everything is constantly on sale! I am trying to return my order since two weeks (knowing that I live in Europe and that I have to pay for this return myself…) but it seems that I won’t get an answer from the customer service. Does anyone know the address where I should return this dress?!

Don’t waste your money and time with this company! Purchased a back ordered dress in March and was expected to ship on April 3rd. However, it took 4 weeks for them to ship it out. The dress I received was subpar quality for it to be $100+. In addition to that, you have to pay for your own shipping label to send it back. Unfortunately, I was unsure of where to process my return, but If you need to make a return, head to the “Frequently Asked Questions” and click “Returns/Exchanges.”

Edit: Despite returning the product, I have not received a refund!

Hello, I bought one of your dress and it did not send it me yet even if I ordered it more than 1 month. Please tell me what will happen my order or I will canceled it. Order number is 8631

Worst company ever!! Don't waste your time.... I ordered an expensive $200+ dress, it was lousy quality and I tried to return it. I organized with them via email a return drop off since the company was located so close to me. Two weeks went by and they ghosted me after I had returned the item and I'm assuming have no intention in fulfilling the refund. After 20 days of no answer I filed a dispute with my bank and will have to receive the money back that way (they then emailed me 20+ days later saying they receive hundreds of emails a day (they fully don't) which is why they haven't responded yet. Avoid!!!!!

I ordered something in November 2022 and I have chased the company on numerous occasions. They get back to me every so often and ask me the tracking details. Luckily I paid through Klarna and they are now investigating them. This company is an absolute joke and scam.

I was very excited for the dress to come, but once i opened the package I was immediately put off.. The smell of cheap synthetic fabric was very strong, and once I took the dress out of the package I realized that the dress is indeed made of very very cheap thin synthetic fabric. When I put on the dress I was even more disappointed... The cups fit weird and there's too much padding (it doesn't look good if you have C cup or bigger) and after a couple od minutes of wearing the dress, a strap tore off, meaning the dress was not only made out of cheap material but also sewn badly. Honestly not worth it, for that money I expected better quality, something I would be able to wear for years to come (which they claim would be the case with their "timeless dresses and good quality") If you're thinking about buying from them, save your money, and buy the exact same dress, with the same fabric and quality from shein for tenth of the price

Do not buy here; customer support never answers. Also, they do not even have a number. I ordered three weeks ago, and it said it would be delivered in 5-7 business days. No replies. Do not buy here!!!