While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 78 reviews, most reviewers were unhappy with their experience overall. Many customers reported not receiving payments for completed offers and felt that the company failed to honor their commitments. People frequently encountered issues with customer service, describing it as unresponsive and unhelpful, often leading to unresolved problems and a lack of clear communication regarding their earnings. Some people were dissatisfied with the product, specifically noting that higher-paying tasks often went uncredited, while smaller tasks sometimes paid out. Conversely, a few other people also felt that the customer support team was helpful and responsive in resolving their issues, and that some offers tracked correctly, resulting in successful payouts.

What people talk about most

Payment

Reviewers highlight negative aspects of payment. Many customers report not being paid for fulfilled tasks,... See more

Customer service

Customers had negative experiences with customer service. Many reviewers report that support teams do not... See more

Service

Clients share negative opinions on service, with many feeling unfairly treated and frustrated after wasting... See more

Product

Reviewers mention ambiguous feedback about product. Many customers report issues with offers not being... See more

Response time

Customers consistently note negative experiences with response times. Many reviewers report that support... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I completed a game offer through Bitlabs and AdGate Media on TimeBucks. I reached the required level exactly as stated in the offer, but I never received any credits. I contacted support several time... See more

Rated 1 out of 5 stars

vender for freecash.scamcom. like free cash support is run around and offers linked are not paid going on 29 reach outs to get reward screen shot submited ticket send and nope still not paid for earne... See more

Rated 1 out of 5 stars

I've completed an offer on the game Goblins Wood Idle Sim, by using Freecash and wasn't able to contact customer support or email them! When I tried to contact them directly, Swagbucks page kept blink... See more

Rated 1 out of 5 stars

I completed an offer that required reaching level 40 in a game. I spent over 2 full days doing this and submitted video proof showing all progress. Despite all this, AdGate refused to credit... See more


Company details

  1. Media and Marketing Agency

Information provided by various external sources

AdGate Media helps developers monetize their website or app through the use of rewarded ads. Our flagship product, the AdGate Rewards offer wall, allows users to interact with premium brands in exchange for virtual goods.


Contact info

1.8

Poor

TrustScore 2 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

ad gate does not pay users and support nor does it make any effort to resolve issues.

I signed up for the BetoBet betting site's offer through the freecash site, made a deposit of R$56 and bet the entire amount on a live game that was taking place, unfortunately the offer was not counted correctly. After providing the necessary evidence to ad gate support I received an automatic message from support who completely ignored me, after persisting I received another response saying that it was not possible to identify my user, even after I proved it with prints and deposit screens , ad gate does not pay its users and its support is inefficient.
Ticket AD gate: #796773 Betobet -- I didn't receive my Coins

December 22, 2023
Unprompted review
Rated 1 out of 5 stars

adgate did not give me my reward

I did the task called Lords Mobile from Adgate Media and the task said to reach the castle level 11 and I made the castle level 12 and waited for 1 week for my reward to arrive, but my reward did not arrive, I sent a ticket to the Adgate support team and they rejected it, so I am complaining here, please help.
My adgate user ID: fsid-3109081-b9f0487988

December 16, 2023
Unprompted review
Rated 1 out of 5 stars

After waiting for so long to create a…

After waiting for so long to create a ticket for Bet-O-Bet, I was rejected, for no reason at all. This is annoying and ridiculous regarding the amount of time and money I had put into this offer. Adgate needs to do something about these scammers, Bet-O-Bet. This is absurd the amount of money and time I spent, into depositing, betting, waiting to file a ticket and filing the ticket.

December 19, 2023
Unprompted review
Rated 1 out of 5 stars

I can't believe they have 3 stars

I can't believe they have 3 stars. These guys are con artist. I started an offer on November 15th followed every step. You had to sine up and deposit within the first week confirmed instantly it said. I did so the same day I got the app, made my deposit. Never confirmed and the platform I clicked the offer on says I started on the 15 but AdGate says it was the 17. Have taken them to the better Business bureau and they will not correspond through the communication platform that the BBB set up. They all around do as they please and don't Honor with they put in writing

November 15, 2023
Unprompted review
Rated 1 out of 5 stars

I didn't get paid

I completed the second part of the offer (the first you already paid me) but didn't receive my reward. Please can you verify? Because it took so much time and effort to complete it

My game ID is: 335700319

I clicked the offer through freecash.com site

December 14, 2023
Unprompted review
Rated 1 out of 5 stars

Absolute scam of a company

Absolute scam of a company. Did over 25 tasks for these folks and got credited for maybe 2. It's insane companies like this exist in this world. Plan to send an Emil to my state AG as well. You can't just take folks money and send 13 reasons why well never see it again. Avoid these clowns like the plague.

December 13, 2023
Unprompted review
Rated 1 out of 5 stars

Complete waste of time and effort..

Complete waste of time and effort... They'd always decline ones report with their alleged claims.

It's really frustrating even after dropping evidence to back up ones report they still neglect it and not give credits anyway.

To hell with you and your upto no good investigators

December 11, 2023
Unprompted review
Rated 1 out of 5 stars

Dishonest

I know that they have access to the account/records/history. Yet they provided me lists of alibis why they don't want to credit me for the task. They just don't want to pay! I have other finished tasks from this company that they did not honor to pay until now. it is still pending PAYMENT. what a dishononest company.

December 7, 2023
Unprompted review
Rated 1 out of 5 stars

Is God awfull

Is God awfull, i played the most trashiest game for almost 5 hours + just so they can say my offer was rejected, like wth, they both scammed me of both my time and points.

December 6, 2023
Unprompted review
Rated 1 out of 5 stars

This site is best in doing worst thing…

This site is best in doing worst thing fir you first they didn't credit easily after crediting they hold it for 15 days after releasing they issue charge back due which your account got suspended for high chargeback

December 6, 2023
Unprompted review
Rated 1 out of 5 stars

This company is a fraud

This company is a fraud. Don't make a mistake of depositing money on their platform. They will keep your money and will not even reply to your emails or refund your money.

November 29, 2023
Unprompted review
Rated 1 out of 5 stars

ADGATEMEDIA SCAM

ADGATEMEDIA SCAM
It doesn't count quest rewards on freecash website , and when you file an appeal, the response is automatic:
All previous tasks with low points are completed correctly. Tasks over $5 = no reward
Answer Adgatemedia
1. The offer was previously completed by you or someone in your household.
2. The offer requirements were not fulfilled correctly. Please review the requirements and ensure they have been fully met.
3. The offer was not completed within the specified time frame given by the advertiser.
4. The maximum allowable time for completing the offer was exceeded.
5. The offer is no longer valid or available in your country or region.
6. The app was already installed on your device.
7. The app or game is not compatible with your browser or operating system.
8. The information or evidence you provided was not accepted by the advertiser.
9. Insufficient evidence was provided to prove completion of the offer.
10. Your completion of the offer through the advertiser's tracking link did not register in their system.
11. Ad-blocking software was enabled while completing the offer.
12. You were connected to or using a VPN or Proxy server while completing the offer.
13. You clicked on the same offer multiple times from different offerwalls, which may have attributed the conversion to a different network or offerwall.

This answer is for all appeals

November 29, 2023
Unprompted review
Rated 1 out of 5 stars

Scam

Scam
Working unprofessionally, not being able to resolve user complaints, constantly giving excuses that do not convince customers. In short, it takes a lot of time and effort but gets nothing. Never return to Adgate.

November 29, 2023
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. Will decide not to pay you when they see fit and offer no evidence as to why they have rejected a reward

November 25, 2023
Unprompted review
Rated 1 out of 5 stars

This is scam

This is scam, if you see this message. NEVER DOING Adgate again. They never gave you reward that 10$ or above. Write them a ticket, just said that I've completed before. But when I reply with proof they closed the ticket. And never reply again.

November 20, 2023
Unprompted review
Rated 1 out of 5 stars

I have completed 3 offer and have not…

I have completed 3 offer and have not been awarded anything they keep sending me those stupid emails saying it can be one of the reasons you did not receive your reward crazy I did everything as mention adgate is a scam and a waste of time do not do anything with them

November 1, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look