Ad Hoc Property Management Ltd - Bristol Reviews 133

TrustScore 4.5 out of 5

4.6

33 Portland Square, BS2 8RG, Bristol, GB


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See what reviewers are saying

Rated 1 out of 5 stars

What a disgrace, wouldnt recommend adhoc to anyone. All attempts to contact the Liverpool branch and finances was and were futile. Give this company a wide, wide birth.

Rated 5 out of 5 stars

First time being a guardian and I found it went really well.I went through agent Federica who was very nice/professional,can’t fault her at all and helped me get a flat asap and made the process perfe... See more

Company replied

Rated 5 out of 5 stars

What a stunning experience with Fed at Adhoc property. She did a wonderful job in finding the property for our urgent occupancy within 10 days. All the paper works and agreement copies are done within... See more

Rated 5 out of 5 stars

I can't thank Federica enough for helping me find the perfect place to call home. She took the time to show me the best options that AdHoc could offer and guided me through every step until I fina... See more


Company details

  1. Property Management Company
  2. Property Maintenance
  3. Real Estate Rental Agency
  4. Security Service
  5. Security System Installer
  6. Security System Supplier

Written by the company

Ad Hoc provides a smart and socially responsible solution for vacant property protection through Property Guardianship. Guardians enjoy affordable accommodation with flexible terms and, in many cases, utilities included, all while helping to keep otherwise empty buildings safe, secure, and maintained. For property owners, our approach offers a practical, cost‑effective and reliable alternative to traditional security methods. By placing vetted Guardians in buildings, we help reduce risks such as vandalism, squatting, and deterioration, ensuring properties remain protected and well‑looked‑after.


Contact info

  • 33 Portland Square, BS2 8RG,, Bristol, United Kingdom

  • 0300 303 5500

4.6

Excellent

TrustScore 4.5 out of 5

133 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Good communication

Good communication, good properties and very friendly and welcoming

May 29, 2026
Ad Hoc Property Management Ltd - Bristol logo

Reply from Ad Hoc Property Management Ltd - Bristol

Thank you for your kind feedback. We are pleased to hear you found the communication clear and the team friendly and welcoming. It's great to know you are happy with the properties as well.

Kind regards,
The Ad Hoc Team

Rated 1 out of 5 stars

What a disgrace

What a disgrace, wouldnt recommend adhoc to anyone. All attempts to contact the Liverpool branch and finances was and were futile. Give this company a wide, wide birth.

May 13, 2026
Rated 5 out of 5 stars

Trina (Bristol branch) was always very…

Trina (Bristol branch) was always very helpful and quick to respond.

May 19, 2026
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Reply from Ad Hoc Property Management Ltd - Bristol

Thank you for your feedback. We are glad to hear Trina was helpful and responsive throughout your experience.

Kind regards,
The Ad Hoc Team

Rated 5 out of 5 stars

Great experience

Star service from Trina, always available, professional. Able to achieve my goal within weeks without any delay in any part of the process.

May 5, 2026
Unprompted review
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Reply from Ad Hoc Property Management Ltd - Bristol

Thank you for your kind words. We are glad to hear that Trina’s support and professionalism helped make the process smooth and efficient for you. It is great to know everything came together without delays.

Kind regards,
The Ad Hoc Team

Rated 1 out of 5 stars

My Experience Changed Significantly After Moving In

In my experience I would be cautious before getting involved with Bristol AdHoc. When the property is shown to you, it is described as very communal and shared, but my experience after moving in was quite different, including significant noise disturbance.
I also found that living in an AdHoc property caused practical difficulties when trying to move on. Because the arrangement is a licence rather than a standard tenancy, obtaining references acceptable to mainstream landlords was problematic. This is something I was not made aware of before moving in and which I would want others to know.
Communication with management was poor, messages often went unanswered, and complaints were not addressed sufficiently. In my experience the property manager was difficult to deal with and did not follow through on commitments made to residents. I was told that a cleaner would be hired for the property, but this did not happen.
Most reviews seem to be written when people first move in. My experience changed significantly after living there for a while.

March 11, 2026
Unprompted review
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Reply from Ad Hoc Property Management Ltd - Bristol

Hi, thank you for your message. I have requested further information as I am currently unable to locate any details relating to this case.

We are sorry to hear that your experience did not meet expectations and appreciate you taking the time to outline your concerns. We would welcome the opportunity to review the points raised regarding communication and the property arrangements.

Please send the details to complaints@adhocproperty.co.uk
so we can look into this further.

Kind regards,
The Ad Hoc Team

Rated 5 out of 5 stars

I want to thank you as a team and most…

I want to thank you as a team and most eapecially Fed for her loving and caring personality. Your professionalism and care is superb. Me getting a place there was as easy as i never expected and the process was easy and straight forward. Thank you again.

December 11, 2025
Unprompted review
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Reply from Ad Hoc Property Management Ltd - Bristol

Thank you for your kind message. We are glad to hear the process felt clear and easy from the beginning. It is great to know Federica’s support made a positive difference during your move.

Kind regards,
The Ad Hoc Team

Rated 5 out of 5 stars

Thank you so much for opening your home…


Thank you so much for opening your home to me! It was so kind and I really appreciate the service and hospitality . I had a great time

Thank you Trina

November 3, 2025
Unprompted review
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Reply from Ad Hoc Property Management Ltd - Bristol

Thank you for your kind message. We are glad to hear you had a great experience and felt welcomed and supported during your time with us.

Kind regards,
The Ad Hoc Team

Rated 5 out of 5 stars

Genuine help

From the start until the end of my tenancy Fed has really helped me out, from making it as swift and smooth as possible to get into a property as it was to move out from it.
Great communication always ! I felt heard and taken care of, and knowing that I’m now apart of the system I feel secure in the knowledge I could be a property guardian again in the future with so many interesting properties and places to choose from !

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

My experience with Ad hoc,and Federicia…

My experience with Ad hoc,and Federicia in particular, have been great so far! I've been a guardian since 2024 and have lived in several properties under Ad hoc management, and each 1 has been memorable in its own way! There's no bells and whistles to the properties, you do get what you pay for, plus bills included, but there is always a nice personality to each property, and you get to meet nice new people.

September 11, 2025
Unprompted review
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Reply from Ad Hoc Property Management Ltd - Bristol

Thank you for sharing your experience. It is great to hear that your time as a guardian has been positive and that each property has brought something unique. We are glad Federica has been a helpful part of your journey and that you have enjoyed both the spaces and the community.

Kind regards,
The Ad Hoc Team

Rated 5 out of 5 stars

Fed is great

Fed is great, room is good and it’s actually affordable.

September 11, 2025
Unprompted review
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Reply from Ad Hoc Property Management Ltd - Bristol

Thank you for your feedback. We are glad to hear you're happy with the room and that it feels affordable. It's great to know Federica has been helpful too.

Kind regards,
The Ad Hoc Team

Rated 5 out of 5 stars

Excellent experience

This is my third guardianship and the transfer has been made very easy. A professional and friendly experience which i can't praise highly enough. Special mention to Federica who has been exceptional, always there to answer (my many) questions and helped everything go smoothly.

September 1, 2025
Unprompted review
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Reply from Ad Hoc Property Management Ltd - Bristol

Thank you for your kind feedback. We are pleased to hear your third guardianship has started off smoothly and that the transfer process was handled well. It is great to know Federica’s support made a difference along the way.

Kind regards,
The Ad Hoc Team

Rated 5 out of 5 stars

"I have been with Ad Hoc for the last…

"I have been with Ad Hoc for the last 10 years and have been treated very well. The team is great; it's a good company with good people. I recommend it if you want to move quickly —this is it." And Federica was wonderful; she helped me move in and provided all the necessary information. The company is lucky to have her!"

September 11, 2025
Unprompted review
Ad Hoc Property Management Ltd - Bristol logo

Reply from Ad Hoc Property Management Ltd - Bristol

Thank you for being with us over the past 10 years and for your kind words. We are glad to hear you’ve had a positive experience and that Federica was helpful and informative during your most recent move. We appreciate your recommendation and continued trust.

Kind regards,
The Ad Hoc Team

Rated 5 out of 5 stars

FEDERICA is very professional and…

FEDERICA is very professional and helpful in all aspects of our accommodation and helps to resolve issues immediately.
Thank you

September 10, 2025
Unprompted review
Ad Hoc Property Management Ltd - Bristol logo

Reply from Ad Hoc Property Management Ltd - Bristol

Thank you for your message. We are pleased to hear that Federica has been professional and responsive in supporting your accommodation.

Kind regards,
The Ad Hoc Team

Rated 5 out of 5 stars

Glad I changed my mind

Initially I decided against moving here because it was different.

However Fed gave me advice that suited me perfectly after I thought about it. So I changed my mind.

I’m glad I did. It’s great having this kind of independence.

September 8, 2025
Unprompted review
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Reply from Ad Hoc Property Management Ltd - Bristol

Thank you for sharing your experience. It’s great to hear that the decision worked out well and that you're enjoying the independence the arrangement offers.

Kind regards,
The Ad Hoc Team

Rated 5 out of 5 stars

Been with Adhock 4-5 years now

Been with Adhock 4-5 years now. Moving place to place. Great value for money and some amazing people I’ve met along the way! Going to be hard moving into a home on my own one day lol!

Fed from Adhock makes our living situation very pleasant and always there when needed.
She’s very on it! Could ask for more!

August 2, 2025
Unprompted review
Ad Hoc Property Management Ltd - Bristol logo

Reply from Ad Hoc Property Management Ltd - Bristol

Thank you for your feedback and for being with Ad Hoc over the years. It's great to hear you've had a positive experience, found good value, and met great people along the way. We’re glad the arrangement has worked well for you.

Kind regards,
The Ad Hoc Team

Rated 5 out of 5 stars

The offer perfectly matches reality

I want to use this site to publicly say thanks to Ad Hoc Property Management Bristol team in front with Meliz Suan for the advertisement and booking me for viewing the accommodation, Julius Attere and Federica Ventimiglia for presenting me the property, and the persistance in handling my candidature. Fed is pretty and smart she helped me a lot with her perseverance 🤩👏🏼

August 9, 2025
Unprompted review
Ad Hoc Property Management Ltd - Bristol logo

Reply from Ad Hoc Property Management Ltd - Bristol

Thank you for your kind message. We are glad to hear the experience matched your expectations and that the team supported you throughout. It is always good to know the process felt well handled from start to finish.

Kind regards,
The Ad Hoc Team

Rated 5 out of 5 stars

I lived in two Ad Hoc properties in…

I lived in two Ad Hoc properties in Bristol and Bath continuously for 4 years. Their processes were always straightforward, from the first viewing through to reporting maintenance faults, moving between properties, invoice queries, and eventually moving out. The staff are available—even out of hours—and make a real effort to build strong rapport with licensees so that everyone feels comfortable and informed. Any issues I had were resolved professionally, and I always felt looked after while staying in their properties. I would 100% recommend becoming a licensee with them in the South West. A special shoutout to Trina for her support over the 4 years, though all the staff work hard in what is a challenging and precarious sector. Thank you!

August 25, 2025
Unprompted review
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Reply from Ad Hoc Property Management Ltd - Bristol

Thank you for such thoughtful feedback and for being with us over the past four years. It is great to hear that your experience across multiple properties was smooth and that you felt supported throughout. We are glad the process felt clear and that the team, especially Trina, made a positive impact during your time with us. Your recommendation means a lot!

Kind regards,
The Ad Hoc Team

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