Ad Hoc Property Management Ltd - Newcastle Reviews 45

TrustScore 4.5 out of 5

4.5

Buddle Road, NE4 8AW Newcastle upon Tyne, England, GB


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See what reviewers are saying

Rated 1 out of 5 stars

Daryl who deals with Northeast properties was at best unresponsive to calls and txt messages...DO NOT BELIEVE the 5 star reviews as regards moving into my home.. There are: NO RENTAL AGREEM... See more

Company replied

Rated 5 out of 5 stars

I’ve had a really positive experience with Ad Hoc. I moved from a shared accommodation into my own apartment with them, and the whole transition was smooth and hassle-free. Daryl and the team ha... See more

Company replied

Rated 5 out of 5 stars

North East Branch has gone above and beyond. Daryl is the face of Ad Hoc and embodies all the positivity, reliability, and professionalism you would like to see in any property management organisation... See more

Company replied

Rated 5 out of 5 stars

Daryl is doing a fantastic job at holding the fort for the North East. Despite a substantial increase to his workload, he is readily available and willing to assist. I could not highly recommend Ad Ho... See more

Company replied


Company details

  1. Property Management Company
  2. Property Maintenance
  3. Real Estate Rental Agency
  4. Security Service
  5. Security System Installer
  6. Security System Supplier

Written by the company

Ad Hoc provides a smart and socially responsible solution for vacant property protection through Property Guardianship. Guardians enjoy affordable accommodation with flexible terms and, in many cases, utilities included, all while helping to keep otherwise empty buildings safe, secure, and maintained. For property owners, our approach offers a practical, cost‑effective and reliable alternative to traditional security methods. By placing vetted Guardians in buildings, we help reduce risks such as vandalism, squatting, and deterioration, ensuring properties remain protected and well‑looked‑after.


Contact info

  • Buddle Road, NE4 8AW, Newcastle upon Tyne, England, United Kingdom

  • 0300 303 5500

4.5

Excellent

TrustScore 4.5 out of 5

45 reviews

5-star
4-star
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2-star
1-star

Replied to 76% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

So friendly explained everything very…

So friendly explained everything very well thanks alot

March 18, 2026
Unprompted review
Ad Hoc Property Management Ltd - Newcastle logo

Reply from Ad Hoc Property Management Ltd - Newcastle

Thank you for your kind words. We are glad to hear everything was clearly explained and that you had a positive experience.

Kind regards,
The Ad Hoc Team

Rated 1 out of 5 stars

Daryl who deals with Northeast property…

Daryl who deals with Northeast properties was at best unresponsive to calls and txt messages...DO NOT BELIEVE the 5 star reviews as regards moving into my home..
There are:
NO RENTAL AGREEMENTS..
NO RENTAL CONTRACTS..
NO TENANCY RIGHTS..
NO REAL SUPPORT ONCE IN..
When you leave it's a real chore getting your bond back..
BE AWARE..

February 10, 2026
Unprompted review
Ad Hoc Property Management Ltd - Newcastle logo

Reply from Ad Hoc Property Management Ltd - Newcastle

Thank you for sharing your feedback. We are sorry to hear that your experience did not meet expectations and understand your concerns.

We would welcome the opportunity to look into this further and review the situation in more detail. Please send the information to complaints@adhocproperty.co.uk
so we can investigate and respond properly.

Kind regards,
The Ad Hoc Team

Rated 5 out of 5 stars

So happy

Daryl was absolutely amazing in the process of moving me into my new home. He was so fast with his replies to any queries I had and made sure I was comfortable with everything in the flat during the move in. Great communication and great care. Thank you

January 24, 2026
Unprompted review
Ad Hoc Property Management Ltd - Newcastle logo

Reply from Ad Hoc Property Management Ltd - Newcastle

Thank you for your kind feedback. We are glad to hear that Daryl supported you throughout the move and that communication was clear and helpful during the process. It is great to know you felt comfortable settling into your new home.

Kind regards,
The Ad Hoc Team

Rated 5 out of 5 stars

Great renting experience with Ad Hoc •_<

I’ve had a really positive experience with Ad Hoc. I moved from a shared accommodation into my own apartment with them, and the whole transition was smooth and hassle-free.

Daryl and the team have been great throughout — approachable, professional, and quick to help whenever needed. Communication has always been clear, and I’ve felt well supported at every stage.

I’d happily recommend Ad Hoc to anyone looking to rent in the North East. •_<

January 15, 2026
Unprompted review
Ad Hoc Property Management Ltd - Newcastle logo

Reply from Ad Hoc Property Management Ltd - Newcastle

Thank you for sharing your experience. We are glad to hear the move into your new apartment went smoothly and that you felt supported throughout the process. It is great to know Daryl and the team have been helpful and clear in their communication. We appreciate your recommendation.

Kind regards,
The Ad Hoc Team

Rated 5 out of 5 stars

Daryl is doing a fantastic job

Daryl is doing a fantastic job at holding the fort for the North East. Despite a substantial increase to his workload, he is readily available and willing to assist. I could not highly recommend Ad Hoc enough thanks to him. We also appreciate the work David is doing.

January 8, 2026
Unprompted review
Ad Hoc Property Management Ltd - Newcastle logo

Reply from Ad Hoc Property Management Ltd - Newcastle

Thank you for your kind feedback. We are pleased to hear that Daryl’s support and availability have made such a positive difference. It is also great to see David’s work recognised. We appreciate your recommendation.

Kind regards,
The Ad Hoc Team

Rated 5 out of 5 stars

Guardian Angel (of the north) for the NE guardians!

Daryl is an absolute credit to AdHoc Properties. It's been a year now since seamlessly moving into our property and he manages to balance unwavering professionalism with a genuine, warm, and understanding touch.

He has been incredibly supportive and consistently goes above and beyond to ensure our health, safety & wellbeing - even taking the time to introduce us to his colleague David, before he took a much deserved break.

Not to mention how accessible and responsive he is to queries and questions. If anything it is _he_ that is our guardian (angel) who truly deserves some appreciation!

January 4, 2026
Unprompted review
Ad Hoc Property Management Ltd - Newcastle logo

Reply from Ad Hoc Property Management Ltd - Newcastle

Thank you for such thoughtful feedback. It is great to hear that your experience over the past year has been a positive one. We are pleased to know that Daryl’s professionalism, support, and responsiveness have made a difference during your time in the property. Your kind words are much appreciated.

Kind regards,
The Ad Hoc Team

Rated 5 out of 5 stars

North East Branch has gone above and…

North East Branch has gone above and beyond. Daryl is the face of Ad Hoc and embodies all the positivity, reliability, and professionalism you would like to see in any property management organisation. He works tirelessly, and makes sure he responds and addresses any issues raised in a timely fashion. I've been with Adhoc for almost a year this month and I am as happy as can be. Keep up the amazing work!

January 8, 2026
Unprompted review
Ad Hoc Property Management Ltd - Newcastle logo

Reply from Ad Hoc Property Management Ltd - Newcastle

Thank you for your kind feedback. It is great to hear that your experience over the past year has been such a positive one. We are pleased to know the North East branch has been supportive and that any issues have been addressed promptly. Your message is much appreciated.

Kind regards,
The Ad Hoc Team

Rated 5 out of 5 stars

Daryl has also been amazing with any…

Daryl has always been amazing with any requests or formation I require. He’s also so friendly and polite! Even when I call the office everyone is so helpful. Great little company and very friendly.

January 1, 2026
Unprompted review
Ad Hoc Property Management Ltd - Newcastle logo

Reply from Ad Hoc Property Management Ltd - Newcastle

Thank you for your kind feedback. We are glad to hear that Daryl has been helpful with your requests and that you have found the team friendly and supportive when contacting the office.

Kind regards,
The Ad Hoc Team

Rated 5 out of 5 stars

5 Stars * Positive

Daryl has been outstanding in the North East and every question / query has been answered in full. Credit where credit is due! Cheers.

January 1, 2026
Unprompted review
Ad Hoc Property Management Ltd - Newcastle logo

Reply from Ad Hoc Property Management Ltd - Newcastle

Thank you for your message. We are pleased to hear that Daryl has been helpful and that your questions were answered clearly. We appreciate your kind feedback.

Kind regards,
The Ad Hoc Team

Rated 5 out of 5 stars

Tower court

Daryl was so lovely always kept me update with what was happening with the progress of the flat. I would recommend him to family and friends if ever needed

October 7, 2025
Unprompted review
Rated 5 out of 5 stars

First Class Service and Support

Daryl was very helpful and supportive from start to finish. I'm really grateful for his friendly support throughout the application and move-in process. I highly recommend Daryl to anyone interested in guardianship in the North.

Thanks Daryl!

April 30, 2025
Unprompted review
Ad Hoc Property Management Ltd - Newcastle logo

Reply from Ad Hoc Property Management Ltd - Newcastle

Thank you for your kind words and recommendation. We're pleased to hear that Daryl provided great support throughout your application and move-in.

Kind regards,
The Ad Hoc Team

Rated 5 out of 5 stars

First time as a property Guardian and…

First time as a property Guardian and from initial start, viewing and agreeing terms and conditions, the whole experience was 1st class.
Daryl P. was friendly and answered any questions I had and was able to find the answers for me if he didn’t know off by hand.
Highly recommend this service as an alternative to mainstream renting from estate agents.

May 12, 2025
Unprompted review
Ad Hoc Property Management Ltd - Newcastle logo

Reply from Ad Hoc Property Management Ltd - Newcastle

Thank you for taking the time to share your experience. We're pleased to hear your introduction to property guardianship was a positive one, and that Daryl provided clear and helpful support throughout. Your recommendation means a great deal to us.

Kind regards,
The Ad Hoc Team

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. Great to meet Daryl who answered all my queries competently and was very helpful setting up viewing and passing over all relevant information so far!

March 31, 2025
Unprompted review
Ad Hoc Property Management Ltd - Newcastle logo

Reply from Ad Hoc Property Management Ltd - Newcastle

Thank you for your feedback. It’s great to hear the process has been smooth from the beginning and that Daryl was helpful and informative throughout. We’re glad your experience has started off on such a positive note.

Kind regards,
The Ad Hoc Team

Rated 5 out of 5 stars

Could not be any happier

What a very professional group there helpful easy to talk with down to earth could not have anyone better then Daryl to have shown me around and to get me started he's very professional and passionate about what he does

January 10, 2025
Unprompted review
Rated 5 out of 5 stars

What an amazing service!

What an amazing service!
Our small social enterprise became Property Guardians of a premises and it has been absolutely brilliant for us. The scheme is ideal and offers flexibility and low-risk as well as excellent value. It allowed us to test out our services for our local community.
Nikki, Daryl, and Dave, are all superbly responsive, kind and helpful. They work quickly and professionally to solve any queries or problems and are supportive. Communication was excellent throughout and we look forward to working with them again. I thoroughly recommend Ad Hoc and the exemplary service they provide

September 30, 2024
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

I recently had the pleasure of renting a room from ADHOC, and I cannot recommend it highly enough! From the moment i arrived, i was greeted with a warm and welcoming atmosphere that made me feel right at home.
What truly set my experience apart was the exceptional service provided by Mr Daryl. From the initial renting process to my check-out, he was incredibly responsive and attentive. Any questions i had was answered promptly, and he went above and beyond to ensure my stay was comfortable and enjoyable.
If you’re looking for a beautiful house or room to rent with a fantastic property manager who truly prioritizes their guests, look no further ADHOC is a gem! 😃👍🏻

October 2, 2024
Unprompted review
Rated 5 out of 5 stars

It was a great experience for me

It was a great experience for me, Adhoc, made my housing experience so easy, Daryl Patterson made everything seems simple and straight forward, he was attentive enough to put me through the process and my move on was fantastic, Thanks to the branch Manager and Daryl, I would recommend ADHOC, the manager and Daryl over and over again.

September 9, 2024
Unprompted review

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