Adidas Reviews 2

TrustScore 3 out of 5

2.9

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2.9

Average

TrustScore 3 out of 5

2 reviews

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Rated 1 out of 5 stars

The Adidas online store sent me pants

The Adidas online store sent me pants: "Tiro Bukse" of shitty quality, they can't exchange them for the same ones because they don't have that size. Adidas wants me to do the repairs at my own expense because Adidas is only willing to pay a small part of the repair of the pants. The Adidas company violates consumer protection laws, that is, it spits on its customers, and is cynically proud of the fact that the Adidas company doesn't give a damn about compliance with the consumer protection law.

October 30, 2024
Unprompted review
Rated 1 out of 5 stars

don't buy online, unacceptable service for 200 € worth shoes!

Shoes are obviously good but do not buy them online! My shoes were stalled 1 week in my location warehouse (for no reason) and the customer assistance (that I called twice) were completely ineffective if they ever did anything about it. I had to call the warehouse and shout at them to have my shoes delivered. In the end I received my shoes after 11 days (I could have bought them 1 week later, taken advantage of the after NYE sales, and received them on the same day). So in the end I paid the full price because I did not want to wait for the sales season (also my size is very standard and I was scared to miss my shoes had I waited for the sales) but I have them delivered 11 days after, as if I had bought during the sales season .... The Customer assistance in MY was very unresponsive (I asked for a refund equal to the difference in price I could have paid during the sales season), but finally they offered me 10% discount voucher had I bought new stuff on their website... that sounded like un insult, as it is their website itself (and the courier they decided to work with) the origin of all problems - from which I clearly want to stay away. I also tried to escalate this to Adidas Germany, to their headquarters, but they simply did not even respond me after 2 weeks. THIS IS UNACCEPTABLE WHEN YOU BUY SHOES THAT COST 200 EUROS !!!!!!

February 8, 2020
Unprompted review

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