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Review summary

Created with AI, based on recent reviews

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the customer service, describing it as slow, unhelpful, and inefficient, with some reporting that issues were not fixed even after multiple attempts. Customers also faced significant problems with their subscriptions, including changes to terms for existing deals. Reviewers also experienced various technical issues, including slow video loading and processing times, videos not rendering, and broken embed codes. However, some people were satisfied with the user experience and the platform's features, finding it a valuable tool for video hosting, especially for startups on a tight budget. They appreciated the customizable video player, quick uploads, flexible embedding, and detailed watch analytics. Some customers also found the support polite and helpful, despite acknowledging that some minor issues still needed to be addressed.

What people talk about most

User experience

Clients share positive opinions on user experience, with many praising the platform's features like video... See more

Website

People report ambiguous experiences with the website. Some customers praise its ability to simplify their... See more

Customer service

Reviewers express strong dissatisfaction with customer service. Many describe the support as slow, unhelpful,... See more

Subscription

Users describe negative interactions with subscription. Many customers report that their lifetime plans were... See more

Price

Customers consistently note ambiguous experiences with price. Many reviewers express frustration, citing... See more

Reviews shaping this summary

Rated 2 out of 5 stars

The offer is good, but it's doubtful how they can maintain their infrastructure. Sure enough, some of my hosted videos can't be played. It takes more than 2 minutes for the video to load. Support is t... See more

Rated 1 out of 5 stars

One of the worst companies on the planet... they will scam you like never before. Issues don't get fixed, requests dont get handled, and they move on to another project once they are done with one a... See more

Rated 1 out of 5 stars

I've been using Adilo for more than a year now, and I've probably contacted the customer support more than 25 times to fix some bugs or server issues. It has never - literally never - worked flawlessl... See more

Rated 1 out of 5 stars

Super unreliable. The certificate for my domain expires every 90 days and they do nothing about it until I nag multiple times in their chat. They have one job, to reliably host media and they seem una... See more


Company details

  1. Software Vendor

Written by the company

Adilo is an all-in-one video hosting and marketing platform for businesses and content creators offering a seamless, and buffer-free streaming that gets your videos to your audience faster. Adilo video platform is the first business video hosting service to provide enterprise-grade content protection and anti-piracy technology at affordable rate for businesses, online marketers and e-learning course creators to protect their premium content.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

833 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I just started using Adilo

I just started using Adilo and ran into an initial issue but customer service was super helpful and fast and resolved the issue. I'm really looking forward to using Adilo and the value for what I'm getting is amazing

April 19, 2023
Unprompted review
Rated 5 out of 5 stars

My alternative to Vimeo

I recently signed up for Adilo and have been very impressed with it. What caught my attention was the fact that the plan I chose included captioning, retargeting, and team collaboration, which are all vital features for my online coaching program.

The platform is extremely user-friendly, and I found uploading and organizing my videos to be a breeze. The captioning feature is particularly noteworthy because it makes my content accessible to a broader audience, including those who are deaf or hard of hearing.

The retargeting feature is also excellent because it enables me to retarget my audience with relevant content based on their behavior, which increases engagement and ultimately conversions. Additionally, the team collaboration feature is a great addition because it allows me to collaborate smoothly with my team on video projects.

Overall, I would highly recommend this video hosting platform to anyone seeking a comprehensive solution that includes captioning, retargeting, and team collaboration features. It has unquestionably improved the quality of my online coaching program and helped me expand my reach.

April 20, 2023
Unprompted review
Rated 5 out of 5 stars

We bought this product mainly for hosting and adding chapters

We bought this product mainly for hosting our training videos and the ability to add chapters.

Really pleased we can also schedule the videos for posting, track and analyse as part of our marketing efforts.

It's really fully fledged, so it takes a bit of time to really maximise the full range of tools. I esp like the screen recorder as well as the ability to have your own channel landing page.

The price range is value for money!

April 17, 2023
Unprompted review
Rated 5 out of 5 stars

Must have video hosting for content creators, training and marketing

Adilo provides an excellent user experience with its user-friendly interface and simple navigation. Uploading and managing videos is easy and quick, and the platform offers a range of features that allow for customization and optimization of videos for various platforms and devices. The video quality is outstanding, and the hosting platform supports various formats and resolutions, ensuring that users can upload high-quality videos without any compression or loss of quality.
Another great feature of Adilo is its analytics capabilities. It provides in-depth analytics and metrics, which enable content creators to track the performance of their videos and understand their audience better. These analytics also offer insights into engagement and retention rates, helping creators improve their content and grow their viewership.
Overall, Adilo is an excellent tool for content creators and businesses looking to host and manage their video content effectively. Its range of features, user-friendly interface, analytics capabilities make it a top choice for anyone looking to share their videos online.

April 18, 2023
Unprompted review
Rated 5 out of 5 stars

Great features and value

I'm thrilled to see a great product for video hosting that's full of important features for modern marketing strategies. For the price point, it's hard to beat.

April 18, 2023
Unprompted review
Rated 5 out of 5 stars

Adilo is the solution you've been looking for

If you're tired of spending hours editing videos, Adilo is the solution you've been looking for. With its powerful video engine and user-friendly interface, it is the perfect choice for marketers who need to create videos quickly and easily. Try Adilo today and see for yourself how easy video editing can be.

April 19, 2023
Unprompted review
Rated 5 out of 5 stars

Efficient video hosting platform

I'm very happy with Adilo. It is a very efficient video hosting platform with a lot of great features. The platform is stable and loads videos quickly, even on slower internet connections. I particularly like the analytics features, which give me valuable insights into how my videos are performing. Plus the support team is always quick to respond and help resolve any issues.

April 18, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic Video Hosting Platform!

Adilo has it all - it's super easy and fast to upload videos/audio and embed wherever you want with whatever privacy you need for the content. It has lots of options for customizing the player appearance, team collaboration, and many other useful features. I haven't had to have too much interaction with support but in my one experience they seemed responsive and helpful. The one area where the product is slightly lacking is in their UI/UX. It's not super polished but also not bad and I haven't experienced any deal breaker bugs or anything like that. All in all a fantastic deal and alternative to other much more expensive services!

April 18, 2023
Unprompted review
Rated 4 out of 5 stars

New user

I am new to adilo but it appears to have as many if not more features than their competitors.

April 16, 2023
Unprompted review
Rated 4 out of 5 stars

So far so good

I was looking for a video hosting option that wouldn't have a monthly expense. This appears like it will work and do the basics of what I am wanting. I do like that you can hide projects from non-collaborating users, it has A/B testing, branding and CTA/opt-in. Generous storage and bandwidth options

But it was a bit glitchy in some spots. I'm unsure about mobile optimization. And when testing out snapbyte it seemed as if it would be fairly straightforward. I use chrome which is recommended but it was glitchy and froze several times. The interface is not very intuitive on this feature.

April 16, 2023
Unprompted review
Rated 5 out of 5 stars

Easy to use and migrate

Easy to use and migrate. I am finding it more robust, a lot more feature-full, at a reasonable price. I can't wait to explore more and use a custom domain, multiple channels, and keep all of my videos organized by project.

April 13, 2023
Unprompted review
Rated 5 out of 5 stars

A comprehensive video hosting and management software

Adilo is a powerful and reliable video hosting and management software that offers a range of features for businesses and individuals to effectively upload, host, and share videos. With its advanced analytics, robust security measures, customization options, and developer-friendly API, Adilo provides a comprehensive solution for video management needs.

April 13, 2023
Unprompted review
Rated 5 out of 5 stars

Sweet video software

Sweet video software. Seems to handle videos great, and bypasses a lot of the issues we encounter with Youtube. The opt-in forms are also super interesting. Looking forward to more updates and updated UI.

April 14, 2023
Unprompted review
Rated 5 out of 5 stars

Adilo ist my easy and elegant solution…

Adilo ist my easy and elegant solution to get professional looking engagement in my Videos + the other benefits like protection and more. If you are looking for a Vimeo, Youtube, Googledrive, alternative, you´ve found is. Adilo ist a must. Thank you guys. You´ve done an excellent Job. Keep on rockin´.

April 13, 2023
Unprompted review

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