Cashout block after driving licence photo went wrong when email said my document was accepted with bank transfer but the casino account refused it. Casino page swapped status mid-session at the paymen... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Support reply about cashout started failing when the form redirected me to email at Sat 12:38, then email told me to use chat. Transaction log kept the pending tag visible after I checked message cent... See more
Cashout block after card screenshot; the document checklist was blank with Skrill until I clicked cashout. Email update turned the bonus screen into a support loop while the cashier still said pending... See more
Withdrawal tab on shared flat Wi-Fi; support called it approved with Apple Pay, but review remained on the profile. Email update showed a newer message at Thu 10:37.:/ seriously
Company details
Written by the company
Vergleich von Online-Casinos für deutsche Spieler nach Sicherheit, Auszahlungsgeschwindigkeit, Transparenz und Benutzerfreundlichkeit.
Contact info
You should know
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
The reload banner showed one rule…
The reload banner showed one rule before activation. The issue was that the rewards tab stayed empty after relogging.
rules can be strict, but they should match.
That is exactly the sort of basic detail that should be clear.
For a German casino account
For a German casino account, English site, still Game thumbnails jumped around so badly I opened the wrong slot not the answer I needed
Withdrawal tab on shared flat Wi-Fi
Withdrawal tab on shared flat Wi-Fi; support called it approved with Apple Pay, but review remained on the profile. Email update showed a newer message at Thu 10:37.:/ seriously
Favourites on small phone screen became…
Favourites on small phone screen became a problem when support requested the round ID after 2 minutes that casino history never showed. KYC status showed a newer balance on ticket #38614
The mobile page looked fine until I…
The mobile page looked fine until I opened the bonus terms. The popup would not close, and refreshing sent me back to login
Sam answered my KYC question with…
Sam answered my KYC question with advice for a frozen screen.
Tuesday evening I noticed recent games…
Tuesday evening I noticed recent games forgot the slot after login. I looked again afterwards and the screen still displayed the same thing.
Cashout block after card screenshot
Cashout block after card screenshot; the document checklist was blank with Skrill until I clicked cashout. Email update turned the bonus screen into a support loop while the cashier still said pending.
I had to leave for work
I had to leave for work. The account pause screen froze after I clicked confirm
My online reservation for the bingo…
My online reservation for the bingo hall did not appear at reception. I showed the confirmation email, and the desk still made me buy a walk-in pack at a different price.
The app ran fine all evening
The app ran fine all evening, then the cashout button hid behind the keyboard and I couldn't scroll down to reach it.
The request for a utility bill came…
The request for a utility bill came through at 11 at night while I was locking up, and the withdrawal request it was blocking had been awaiting processing since the friday before with nothing on the account to say why.
during lunch
during lunch, and then Email thread #91484: the answer with Paysafecard did not use the round ID. Account history left the pending tag inside the account at Fri 14:31.
the messy bit was Contact form Wed…
the messy bit was Contact form Wed 13:40: message centre marked resolved with case #61128 while the spins stayed missing. Message centre showed the opposite of chat before I closed the tab
support closed the bonus chat abruptly
Never trusting this again.
I spotted it after Weekly limit screen…
I spotted it after Weekly limit screen because reality check timer reset with debit card when I changed slots. Support reply hid the failed payment note at Sun 7:53.??
before I gave up
before I gave up, Mastercard disappeared as a withdrawal option. It stayed that way after refresh, which made no sense
One more casino headache
One more casino headache: My 430 € casino withdrawal moved from pending to failed, then stopped there no clear reason given
Before work
Before work, Wolf Gold counted 5% toward wagering after the promo page implied more not exactly helpful
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








