Great broker, I can manage multiple investment accounts under my account. Just small improvements in the UI would be awesome, like seeing the account name when transferring funds and not just the acc... See more
Company replied
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Written by the company
To become an integral part of people's financial journey! We're here to provide innovative and accessible trading and investment solutions through top multi-asset platforms.
Established in 2001, Admirals Group is a reputable provider of trading and investment services, opening up access to global markets for individuals worldwide.
Our offering spans 8,000+ trading instruments*, including Forex, CFDs on indices, metals, energy, bonds, digital currencies, stocks, as well as investments in shares and ETFs to tailor your portfolio.
Admirals Group offers the top multi-asset platforms MetaTrader 5 & MetaTrader 4, as well as the Admirals Platform to suit different trading styles, and provides comprehensive online courses and webinars designed to support traders at all levels—beginner, intermediate, and advanced—across the world.
Our Customer Support Teams strive to facilitate our clients throughout their financial journey by delivering personalized service to resolve inquiries efficiently.
Having received over 70 international awards, we proudly continue our expansion globally.
CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 75% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
*Product offerings can differ based on the investment firm and the client's country of residence.
19/1 Maakri, 29th floor, 10145, Tallinn, Estonia
Replied to 100% of negative reviews
Typically replies within 48 hours
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I have been with Admiral markets company for almost ten years and can surely say that they provide good service and support. Can only recommend them.

Reply from Admirals Group
I´ve been trading with Admirals for a couple of years and it has been a great experience. It has been very easy to make deposits, the transfers to cash out, the app is easy to use, and great costumer service, with real persons, in my language (spanish).
And for me, being in a latin country (Guatemala) sometimes is a little hard to find a broker where you can trade and manage your accounts easily. Admirals have made it very easy and accesible, thats why I´m staying with Admirals

Reply from Admirals Group
The support from the team is great, but the company informed clients too late on a short notice that the old account would be shut down. Like only with one month time frame? or less?

Reply from Admirals Group
Easy to deposit my crypto and bank funds. When I had an issue customer support helped me. A real person came on the chat very quickly and resolved my issue.

Reply from Admirals Group
Mohammad Shishane has been a very helpful Support during the migration process as he has resolved for my account many issues faced and made me able to move to a new step easier

Reply from Admirals Group
I trade with Admirals already more then 3 years, want to share my positive experience :
Absolutely perfect conditions to trade : support team- very friendly any questions resolved promptly , money transfers very fast, high level of security of my data and funds has always been a top of my priority, which inspires confidence in the broker.
Thank you, Admirals.

Reply from Admirals Group
Customer service is great and very helpful, the app is easy to use and the spread is fair.
I am happy with the service

Reply from Admirals Group
Great broker, I can manage multiple investment accounts under my account.
Very good support, always an answer confirmed by email !
Perfect

Reply from Admirals Group
Excellent customer service. Always listen to your problems patiently and explain everything to the tiniest detail

Reply from Admirals Group
I'm still working with this platform and till now everything is working good only I realized that the transactions to my bank account takes so long but I think this is because this is international transaction, it's a kinda normal due to this is money.

Reply from Admirals Group
excellent the analysis , this information is really good

Reply from Admirals Group
This guys are paying more attention to kill you with their bureaucracy than actually helping you. I´m being harassed every several weeks and asked to submit all possible proofs from 2 or 3 years ago.
- proof of sold property
- proof of loan
- proof of tax records
You send them one thing, they need another one.
For 3 years in a row every few weeks there is some incompetent person sending you an email because they are missing some ´information´. Or calling your Friday at 7pm...
The website bugs regularly, customer support is non existent, cards are refused for no reason, then they are accepted again.
A shady Cypriot broker with doggy bank accounts is asking for all sort of information. My Austrian bank even refuses to make transfer to their Estonian or Latvian bank because the security check does not allow it, says enough what kind of company this is. Seems they care more about collecting data then being a broker.
It all went down hill 3 years ago, once a good broker turned to a group of incompetent people.

Reply from Admirals Group
Very high overnight fee and as you hold it further the more expensive it becomes. For Swing Trader I will never recommend. Had to pay more than 6euro for a 0,01 lot for one night.

Reply from Admirals Group
Fraud and manipulation. Looks like a bdswiss2

Reply from Admirals Group
This company not only guides clients on their platform during the buying/selling process, but also makes daily reports and webinars of the main business and economical news that may afect markets and the most traded indicators. Futhermore their weekly live operation for clients allows anyone to increase their knowledge on the market, forex and main stock market indicators.

Reply from Admirals Group
Great broker, I can manage multiple investment accounts under my account. Just small improvements in the UI would be awesome, like seeing the account name when transferring funds and not just the acc. number.
Also excellent support.

Reply from Admirals Group
Very pushy sales. When explained that i was not in posession of cards to deposit money tbey suggested I borrow money off a colleague or contact my wife at work. Claimed they were credible as per their trust pilot reviews. Informed trust pilot were well known to delete negative reviewa in favour of paying customers. Then stated trust pilot was not always a good guide to go by. Bet this review is challenged and removed.

Reply from Admirals Group
After years with Admiral Markets, they terminated my account without an explanation. My account was verified many times with residences and credentials changed, etc. I wasn't a successful trader overall, but made them good money over the years nonetheless. So at least an apology or explanation feels appropriate. Especially, after all the ass kissing they've done every time I deposited four or five digit amounts.

Reply from Admirals Group
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