Was pretty worried that this was dodgy as they use Facebook and Instagram so tried to background check, found some info on the owner and company on Czech websites, so decided to bite the bullet. Got s... See more
Company replied
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Dear Sir or Madam, On November 28, I placed an order for shoes with your company and paid the full purchase price. To date, I have neither received the goods nor any response to my repeated at... See more
Company replied
Had multiple deals, all went perfectly fine. Looking forward to have more deals.
I ordered a pair of Adidas sneakers from this store and was really impressed. The site is easy to use, checkout was smooth, and my shoes arrived faster than expected. They look exactly like the phot... See more
Company replied
Company details
Written by the company
We are ADONIO – your go-to destination for limited edition sneakers, streetwear, and collectibles. Based in Prague, Czech Republic, we ship across the entire European Union, delivering exclusive drops right to your doorstep. Our online store is focused on bringing you the latest trends in sneaker culture and fashion, with carefully curated collections from top brands like Nike, adidas, YEEZY, Corteiz, and many others. Whether you're a seasoned collector or just stepping into the world of limited releases, you'll find rare sneakers, stylish apparel, and new arrivals updated regularly on our site. We’re passionate about quality, authenticity, and helping our customers stay ahead of the game. New to our offer are LABUBU figures, the highly sought-after designer toys that are taking the collectible world by storm. Perfect for fans of art toys and pop culture. We take pride in fast shipping, friendly support, and making every order feel like something special. Join the ADONIO community and discover a world where streetwear meets exclusivity.
Contact info
Újezd 427/28, 118 00, Praha, Czech Republic
- 775577460
- info@adonio.cz
- adonio.cz
4.1
Great
67 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Perfect service
Had multiple deals, all went perfectly fine. Looking forward to have more deals.
March 18, 2026
Unprompted review
Reply from Adonio
Thank you very much for your kind review and recommendation. We are happy to hear that everything was fine and that you were satisfied with your experience. We truly appreciate your support and hope to see you again soon.
With regards,
Ondra from ADONIO
Very well customer service fast respond…
Very well customer service fast respond and overall good people
April 8, 2026
Unprompted review
Reply from Adonio
Thank you very much for your kind review. We are happy to hear that you were satisfied with our customer service and fast responses. Your support means a lot to us, and we truly appreciate your kind words.
With regards,
Ondra from ADONIO
.....
They've been telling you for a week that the package has been sent, yet the package is nowhere to be found, the arrangement is really terrible, I wouldn't order again...
March 18, 2026
Unprompted review
Reply from Adonio
We sincerely apologize for the longer delivery time and for the frustration this caused. In this case, the sneakers had to be sourced first, which unfortunately made the delivery take longer than expected. Throughout the whole process, updates were sent to you by email, but we understand that the overall experience still did not meet your expectations. Thank you for your feedback.
With regards,
Ondra from ADONIO
I ordered a pair of sneakers from them…
I ordered a pair of sneakers from them and I've been waiting for the order for 2 months, they don't answer emails, phone calls... I didn't even get a refund...!!!! I don't recommend, very unserious
January 31, 2026
Unprompted review
Reply from Adonio
We sincerely apologize for the cancellation of your order and for the frustration caused. Your refund was issued, and we were in contact with you throughout the process via email and WhatsApp. We understand your disappointment and are sorry that the overall experience did not meet your expectations.
With regards,
Ondra from ADONIO
Reply from Adonio
Thank you very much for your kind review and recommendation. We truly appreciate your support and are very happy to hear that you had a good experience with us.
With regards,
Ondra from ADONIO
I bought a pair from Andonio and…
I bought a pair from Andonio and everything was perfect. The product is great, the customer service was very friendly, and the shipping was super fast. Really happy with my purchase!
January 17, 2026
Unprompted review
Reply from Adonio
Thank you very much for your wonderful review. We are delighted to hear that you were happy with the product, our customer service, and the fast shipping. Your support means a lot to us, and we truly appreciate your kind words.
With regards,
Ondra from ADONIO
I ordered a pair of UGGs for my…
I ordered a pair of UGGs for my daughter for Christmas, and everything went smoothly. The delivery was very fast. we received the package in about one week. The product arrived as expected and we were really happy with the purchase.
December 15, 2025
Unprompted review
Reply from Adonio
Thank you very much for your wonderful review. We are delighted to hear that everything went smoothly and that you were happy with both the delivery and the product. Your support means a lot to us, and we truly appreciate your kind words.
With regards,
Ondra from ADONIO
i ordered a shoe from Poland and they…
i ordered a shoe from Poland and they were delivered really quick, great contact with the seller, everything is excelent!
January 7, 2026
Unprompted review
Reply from Adonio
Thank you very much for your kind review. We are happy to hear that the delivery was fast and that you were satisfied with our communication. We truly appreciate your support and hope to see you again soon.
With regards,
Ondra from ADONIO
Fast and Reliable!
Ordered a pair of shoes 25/10, after 4 days they were in my hands!
Fast and reliable.
October 25, 2025
Unprompted review
Reply from Adonio
Thank you very much for your kind review. We are happy to hear that your order arrived quickly and that you were satisfied with our service. We truly appreciate your support and hope to see you again soon.
With regards,
Ondra from ADONIO
Reply from Adonio
Thank you very much for your kind review. We are happy to hear that you are satisfied with the shoes and with your experience with us. We truly appreciate your support and hope to see you again soon.
With regards,
Ondra from ADONIO
Reply from Adonio
Thank you very much for your kind review. We are happy to hear that everything went well and that you were satisfied with your purchase. We truly appreciate your support and hope to see you again soon.
With regards,
Ondra from ADONIO
best european store in the game
January 13, 2026
Unprompted review
Reply from Adonio
Thank you very much for your amazing review. Your words truly mean a lot to us, and we are very happy to hear that you had such a great experience with our store. We truly appreciate your support.
With regards,
Ondra from ADONIO
Everything was fine
Everything was fine, got what I ordered, and delivery was super fast. I recommend these guys.
December 18, 2025
Unprompted review
Reply from Adonio
Thank you very much for your kind review and recommendation. We are happy to hear that everything went smoothly, that you received exactly what you ordered, and that the delivery was fast. We truly appreciate your support and hope to see you again soon.
With regards,
Ondra from ADONIO
Great seller and great buyer
Great seller and great buyer. The best !
January 12, 2026
Unprompted review
Reply from Adonio
Thank you very much for your amazing review. We truly appreciate your kind words and are very happy to hear that you had such a great experience with us. Your support means a lot to us.
With regards,
Ondra from ADONIO
Perfect experience with this store
Perfect experience with this store, i love the shoes!!
January 13, 2026
Unprompted review
Reply from Adonio
Thank you very much for your wonderful review. We are delighted to hear that you had a perfect experience with our store and that you love the shoes. We truly appreciate your support and hope to see you again soon.
With regards,
Ondra from ADONIO
Reply from Adonio
Thank you very much for your wonderful review. We truly appreciate your support and are very happy to hear that you had such a great experience with us.
With regards,
Ondra from ADONIO
Scammer that dont replay.
Dear Sir or Madam,
On November 28, I placed an order for shoes with your company and paid the full purchase price.
To date, I have neither received the goods nor any response to my repeated attempts to contact you via email, phone, and messages.
If no refund or written response is received within this deadline, I will be forced to take legal action and file a formal complaint with the authorities.
December 30, 2025
Unprompted review
Reply from Adonio
We sincerely apologize for the slow delivery and the poor experience surrounding your order. In this case, the delay was unfortunately caused by carrier issues during the very busy period before Christmas, which affected the delivery process more than expected. We fully understand how frustrating this was, especially after you had already paid for the order.
The whole situation has since been resolved, and we also took it as a serious lesson for our business. Since then, we have improved our internal processes, communication, and shipping procedures to reduce the risk of anything similar happening again in the future. We are truly sorry for the inconvenience caused and thank you for your feedback.
- Ondra from ADONIO
I bought a pair of Air Max 95 CRTZ…
I bought a pair of Air Max 95 CRTZ Honey Black, everything perfect, super helpful seller, thanks again.
September 24, 2025
Unprompted review
Reply from Adonio
Thank you very much for your kind review. We are delighted to hear that everything was perfect and that you were satisfied with our service. We truly appreciate your support and hope to see you again soon.
With regards,
Ondra from ADONIO
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