Adoratti - Handbags Reviews 87

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products, highlighting the beautiful, soft, and high-quality leather, as well as the appealing colors and minimalist design. Many people appreciate the durability, versatility, and lightweight nature of the bags, finding them suitable for various uses and occasions. The delivery service is frequently noted as fast and efficient, with items arriving quickly and as expected. However, some customers expressed dissatisfaction with the product quality, citing issues like shedding from the inside of the bags or colors not matching the online descriptions. There were also mixed opinions regarding the price, with some feeling it was excellent value while others believed the quality did not justify the cost. Additionally, a few people were not happy with the customer service response to their concerns.

What people talk about most

Product

Reviewers highlight positive aspects of the product, frequently praising the quality of the leather,... See more

Quality

People report positive experiences with quality, often praising the soft, supple leather and beautiful... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Price

Consumers find price to be ambiguous. Many reviewers praise the great quality at a really great price, with... See more

Customer service

Reviewers mention ambiguous feedback about customer service. Some customers report positive experiences,... See more

Based on these reviews

Rated 4 out of 5 stars

Beautiful and soft leather totes! I love how minimalist and beautiful these totes are. I got them in blue and black. They even smell great ! Real leather. I gave a 4 stars because they don’t come... See more

Rated 4 out of 5 stars

The leather is beautiful and love the burgundy color, so rich in color. Disappointed in the chocolate brown color. Kind of dull looking brown. Overall happy with purchase.

Rated 4 out of 5 stars

Beautiful leather soft like butter. Nice colors too. I only wish the bag was finished at the edges not the cut unfinished type edges.

Rated 4 out of 5 stars

This is a gift for Christmas. I have not opened it as yet so I cannot give it a review.

Rated 1 out of 5 stars

Disappointed with Quality and Lack of Response I originally purchased one bag and took advantage of the “buy one, get one free” promotion. I received a $30 credit because the brown bag looked d... See more

Rated 1 out of 5 stars

Review: Disappointed with Quality and Lack of Response I originally purchased one bag and took advantage of the “buy one, get one free” promotion. I received a $30 credit because the brown bag... See more

Rated 1 out of 5 stars

The product i got was not what I expected. I paid $169 and they want to only return $30 for compensation. Absolutely ridiculous for cheap quality bags. Do not buy, you will regret it

Rated 1 out of 5 stars

I'm sorry... The bags are ok, but not great (I got 2). I wish they had a bit of a better closure at the top. But the reason I will never use them is the unpleasant odor. I don't mind a leather smell... See more

Rated 1 out of 5 stars

I very disappointed in this company. I trying to cancel this order. There told me NO. Its was one week before I received this item . I don't wanted this item . I not happy with this company. The w... See more

Rated 5 out of 5 stars

The handbags came in a box wherein I thought they’re carefully and thoughtfully packed which I really appreciated. Both bags came as expected. While I was a bit worried about some staining with the Bu... See more

Rated 5 out of 5 stars

I absolutely LOVE these purses! I'm a big purse girl, and these purses are the perfect size. The "soft stone" is the best color. Online it looked more "vanilla", so I was apprehensive about ordering i... See more

Rated 5 out of 5 stars

I bought two bags, one blue and one green and I absolutely love them. I’ve taken them on trips with me as I travel for a living and have gotten so many compliments on the color the texture of the leat... See more

Rated 5 out of 5 stars

I love my Adoratti tote bags . The leather is soft with a luxurious feel. Beautiful color. I have the black & olive green. Those were my work bags, durable, roomy. So stylish and lightweight they have... See more

Rated 5 out of 5 stars

After having a bad experience with a site that sells the same bag I gave Adoratti a chance. The bags are beautiful, material is high quality and for my surprise I got them so fast! I love my bag and I... See more

Rated 5 out of 5 stars

This bag is absolutely beautiful. I do it. The strap was a bit longer but other than that, I love it. The color is perfect. Red can be a hard color sometimes it has too much orange sometimes it has to... See more

Rated 5 out of 5 stars

First excellent leather quality. Great clean cut design. Fit my 16" Alienware laptop. Excellent bag for travellers. Love it. Purchased the small and medium pouches.

Rated 5 out of 5 stars

I received two bags for the price of one. Both bags were exceptional. The durability and functionality were beyond what I expected. It holds a lot! I gave the second as a gift and it was perfect.

Rated 5 out of 5 stars

Great quality at a really great price. Fast shipping was wonderful. I bought four totes (thanks to the amazing buy 1-get 1 free offer) and kept two different colors, plus gave two as lovely gifts!

Rated 5 out of 5 stars

Beautiful bags! Can be used for a multitude of things. Exactly as described. Very soft leather and beautiful colors. Would highly recommend!

Rated 5 out of 5 stars

I bought the carryall leather totes. They are spacious, lightweight and the leather is very soft. The unstructured nature of the bag is great for lugging around my day to day needs (shoes, make... See more

Rated 2 out of 5 stars

Very long wait time. I eventually reached out to the company -they didn't contact me- and was told they were having trouble getting the Yellow bag shipped in. I had been waiting quite a while and they... See more

Rated 2 out of 5 stars

The bag is good quality and pretty, the only thing I did not like it came by itself in a big box no wrapping only the leather bag , it looks like it was a returned. I decided to keep it because I nee... See more

Rated 2 out of 5 stars

I did not receive the 40% discount that I was promised for signing up for emails. The purse is beautiful, but it is too unstructured.

Rated 3 out of 5 stars

I ordered a bag in Burgundy (which is much closer to cherry red) and a satchel in "dark brown" which is actually caramel or camel. beware. Neither are useful to me due to the colors being off.... See more

Rated 3 out of 5 stars

I bought 2 bags and my blue bag is lovely! But dare I say... I really don't like the neutral cognac color at all, it looks like fake leather. (A natural leather color would be great.) I should've pic... See more

Rated 3 out of 5 stars

The packaging was terrible. The bags did not come in the sack as you show in your advertisement. The bags were just wrapped in plastic and put into a box. Very disappointing and deceptive.

Rated 5 out of 5 stars

Spent the day in NYC, took the Train from CT. It was FANTASTIC that my Bags arrived in time for me to use! The bag smells "delicious" I LOVE Leather!! I also love the quality, shoulder strap and light... See more

Rated 5 out of 5 stars

The leather is soft and smells heavenly for a pocketbook. Love the colors ,size and flexibility it gives me. Price was really good

Rated 5 out of 5 stars

The handbags were exactly as described. The colors are beautiful and good workmanship has gone into each bag. I highly recommend.

Rated 5 out of 5 stars

I can’t speak Italian but this is a fabulous bag. The green is gorgeous as is the taupe. Lightweight, sturdy and fashionable. I love them. Lots of compliments. My only problem, people want to touch th... See more

Rated 5 out of 5 stars

I got a quick delivery of my items and they look exactly like how they were advertised. I feel like I got a great value for what I spent and that the vendor handled my purchase well.

Rated 5 out of 5 stars

I ordered the bag in both Black and Burgundy — they’re perfect! The quality is excellent, delivery was fast, and communication throughout was great.

Rated 5 out of 5 stars

OMGoodness, the quality of the leather, the simple, clean lines and cut of the bag. A true beauty that will last a long time. Everything is absolutely perfect.

Rated 5 out of 5 stars

The bags arrived quickly. The quality is beautiful and just as advertised!! I am looking forward to wearing them.

Rated 5 out of 5 stars

The product is great, the design is beautiful and the hand bag arrived timely just as promised. I’m very happy with my purchase of 2 bags.

Rated 5 out of 5 stars

Very quick delivery, well packaged. Love these basic, functional, chic totes!

Rated 5 out of 5 stars

I have bought a total of 6 bags, and I love them all. 2 as gifts for friends and 4 for me. Great leather, perfect for school, job or just everyday use. I think the price point is excellent!

Rated 5 out of 5 stars

I love, love, love my two new totes from Adoratti!! They make every out fit super stylish! They go with anything, and carry a lot of stuff!! C. Grant

Rated 5 out of 5 stars

Beautiful bag. So far sturdy and well made. Love the leather feel and smell of the bag. Would recommend.

Rated 5 out of 5 stars

I just received my 2 bags and the leather and craftsmanship is nice.

Rated 5 out of 5 stars

The best company, fast, brilliant prices, superb choices of products. Loved the bags so much, I bought 4!

Rated 5 out of 5 stars

I lOVE my blue tote and my rust tote. The leather is so supple and lightweight. AND there’s more than enough room inside.

Rated 5 out of 5 stars

Fantastic product, exactly as advertised, if not better. Incredible quality for the price

Rated 5 out of 5 stars

Easy online shopping site; excellent descriptions of products; quick order fulfillment; and best of all, high-quality leather well-crafted!

Rated 5 out of 5 stars

Love my two bags, I got a brown and a black one and it is exactly what I wanted. Grazie


Company details

  1. Bag Shop
  2. Clothing Store

Written by the company

Handmade Bags & Accessories. Quality Leather, Sustainable made and Promise for environment. Rediscover luxury, handcrafted Italian leather— Adoratti bespoke craftsmanship straight out of the heart of Milan.


Contact info

4.2

Great

TrustScore 4 out of 5

87 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

My bags are not great

I'm sorry... The bags are ok, but not great (I got 2). I wish they had a bit of a better closure at the top. But the reason I will never use them is the unpleasant odor. I don't mind a leather smell but this is something more. Dye maybe? I tried turning them inside out, putting them on my deck to air out for a full day... didn't help. It's weeks later and I can smell them from across the room. I won't put clothing articles inside because they pick up the smell. Disappointing. I will donate them somewhere.

August 25, 2025
Unprompted review
Rated 3 out of 5 stars

I ordered a bag in Burgundy (which is…

I ordered a bag in Burgundy (which is much closer to cherry red) and a satchel in "dark brown" which is actually caramel or camel. beware. Neither are useful to me due to the colors being off. They are pricey a mistake that I want to help y'all avoid

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

Perfection

OMGoodness, the quality of the leather, the simple, clean lines and cut of the bag. A true beauty that will last a long time.

Everything is absolutely perfect.

July 25, 2025
Rated 5 out of 5 stars

Nice Totes

I bought the carryall leather totes. They are spacious, lightweight and the leather is very soft. The unstructured nature of the bag is great for lugging around my day to day needs (shoes, makeup, thirty-two ounce water bottle, umbrella, two pairs of glasses, wallet, keys, phone, rain hat, etc.) and still look nice with room to spare.

I am overall happy with my experiences with Adoratti. The first set I received took a few weeks to arrive. They looked exactly as described though they were stuffed in one dust cover. The others I additionally purchased were each in their own dust covers. The second set came quicker. My only disappointment has been that the yellow tote didn’t look like the nice yellow shown in the photos it instead was a bright sunshine yellow. I contacted the company and they gave me my options of refund and return or return for an exchange with an exchange fee.

Their customer service has been good. Anytime I’ve contacted them, they responded in about a day. I accidentally put the wrong shipping address the second time I ordered. I gave them a call and they fixed it. I was also concerned I wouldn’t receive a tote I bought as a gift in time and they shipped it two day for me.

If they had other colors that I liked I’d be tempted to add to my collection.

July 18, 2025
Unprompted review
Rated 2 out of 5 stars

Very long wait time

Very long wait time. I eventually reached out to the company -they didn't contact me- and was told they were having trouble getting the Yellow bag shipped in. I had been waiting quite a while and they didn't know when the yellow would be available so i changed to the Olive bag. Meh, it's ok. I bought two for one so I also got the off white, However! I would not pay more than that. The bags are okay but not expensive quality and the quad layer interior pocket makes it very (unnecessarily) Heavy. I would recommend at about $80.00.

June 26, 2025
Rated 5 out of 5 stars

Love my bags.

I bought two bags, one blue and one green and I absolutely love them. I’ve taken them on trips with me as I travel for a living and have gotten so many compliments on the color the texture of the leather and the size of the bag they’re so versatile you can dress them up and dress them down.

May 22, 2025
Unprompted review
Rated 1 out of 5 stars

Disappointed with Quality and Lack of Response

Review: Disappointed with Quality and Lack of Response

I originally purchased one bag and took advantage of the “buy one, get one free” promotion. I received a $30 credit because the brown bag looked different from what was shown, which I appreciated and decided to keep.

However, the burgundy bag I received has been a big disappointment. It started shedding fuzzy balls from both the inside and the trim—especially noticeable when I wear black clothing, as the fuzz gets all over my clothes. The shedding also occurs when I pull items out of the bag.

I took a video and photos to show the issue and submitted a request for a refund, but I haven’t received any response. I’m really disappointed by both the product quality and the lack of customer service follow-up.

June 17, 2025
Unprompted review

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