Ordered nearly 1 month ago still have not received items emailed shop multiple times with no response
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Love shopping in catch with my 12 year old daughter. Quality of clothing is great and prices are affordable. Catch always have fashion trends always something to catch your eye when shopping. Will no... See more
Funny how they are acting clueless because when my friends and I called them out for their behaviour on their instagram page they blocked all of us😂. They know they did wrong. Rude employees. I get i... See more
Company replied
I went into catch looking for something to wear for my friends birthday and the girl could tell I was stressed so she came up and asked me if I needed help and she actually went through the effort to... See more
Company replied
Company details
Written by the company
Welcome to Catch, your number one source for all things fashion. We're dedicated to providing you the latest on trend fashion, while providing you with excellent customer service and fashion advice. Founded in 1986, Catch has come a long way from its beginnings in Dublin City Centre. With now two successful shops, one in Swords Pavilions Shopping Centre and one in the Ilac Centre North Dublin City. As of 2020 we have expanded our business online and hope to continue our success on our new journey. We hope you enjoy our products and service as much as we enjoy offering them to you. If you have any questions or comments, please don't hesitate to contact us. Sincerely, AdoreCatch.com.
Contact info
Catch, Unit 19, Central Mall, Ilac Centre,, D01 XH32, Dublin 1, Ireland
- +3531 873 3865
- info@adorecatch.com
- adorecatch.com
3.2
Average
87 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lovely little shop
Love your shop always up to date with trendiest clothes. Was in yesterday to have a look great bits in at the minute !!
October 26, 2022
Unprompted review
Catches workers
Workers in catch are so kind, they help you find what you need a the size they’d never let you down, clothing is great as well
October 10, 2022
Unprompted review
Girls in catch are so friendly and…
Girls in catch are so friendly and chatty so welcoming thanks girls xx
October 7, 2022
Dress order
Ordered a dress, on line, took 2 days to come, very well packaged, dress as described, proper sizing, excellent service. Will order again. Thanks
June 26, 2022
Highly recommended
Loved the dress I ordered, came very quickly and in perfect condition.
April 25, 2022
Reply from Catch Dublin
Hi Lm,
Thank you for your review! We are delighted to hear you are happy with your order!
Kind regards,
Catch!
Great selection of cloths - fast delivery-Ordered a really nice track suit for my…
Ordered a really nice track suit for my daughter and she loved it. Great service and delivery was quick
March 25, 2022
Reply from Catch Dublin
Hi Rachel,
Thank you for your review! We are delighted to hear you are happy with your order!
Kind regards,
Catch!
Very helpful
March 4, 2022
Reply from Catch Dublin
Hi Catherine,
Thank you for your review! We hope you are happy with your dress and thanks again for shopping with us online!
Kind regards,
Catch!
First time to order off them and…
First time to order off them and delivery was so fast and so impressed with the outfit quality
February 3, 2022
Reply from Catch Dublin
Hi Elaine,
Thank you so much for your review. We are delighted to hear you are satisfied with your purchase!
Kind regards,
Catch!
Lovely clothes in the shop but the…
Funny how they are acting clueless because when my friends and I called them out for their behaviour on their instagram page they blocked all of us😂. They know they did wrong. Rude employees. I get it can be stressful in retail or whatever is just funny how they were nice to other customers yet rude to my friends and I when we did nothing so how can it being stressful be the reason of that? That’s why I wrote this review If they didn’t recall this happening why did they block my friends and I when we commented it on their insta??
January 23, 2022
Unprompted review
Reply from Catch Dublin
Hi Sherry,
We are very sorry to hear about your experience in our shop in the Ilac SC. We do try our best to provide the best customer service possible. Sometimes it can be quite stressful working in retail which could have been the reason something like this to happen.
This is the first time we have had a complaint as such. We have talked about it and none of our staff can recall something like this happening.
But we do apologise for this happening and when you do or if you do return (which we hope you do) we can assure you this will not happen again.
Kind regards,
Catch.
Hi Sherry,
I have requested more information through trustpilot. You had 3 days to reply to the request. Trustpilot has informed me that you ignored the request.
Regards,
Catch.
Great service and really quick delivery
January 4, 2022
Reply from Catch Dublin
Hi Alison,
Thank you so much for your review!
Regards,
Catch!
The order was here very fast everything…
The order was here very fast everything was true to size. And was packed very nicely
December 17, 2021
Reply from Catch Dublin
Hi Chantelle,
Thank you so much for your review!
Regards,
Catch!
Your service was very good came reallt…
Your service was very good came reallt quickly and the dress is fab thanks so much
December 9, 2021
Reply from Catch Dublin
Hi Michelle,
Thank you so much for your review!
Regards,
Catch!
Happy with my order thank you
December 7, 2021
Reply from Catch Dublin
Hi Gemma,
Thank you so much for your review!
Regards,
Catch!
The staff are so kind and very helpful…
The staff are so kind and very helpful and love the fact they make you feel welcome on the shop , love the clothes even the quality is excellent it washes well, love how stylish everything is and the price for some of there clothes is for nothing!!
Highly recommend
December 6, 2021
Unprompted review
Reply from Catch Dublin
Hi Lariche,
Thank you so much for your review!
Regards,
Catch!
The girls are always so helpful in the…
The girls are always so helpful in the Ilac. It’s my go to store when trying to find something that will stand out when I’m out.
December 6, 2021
Unprompted review
Reply from Catch Dublin
Hi Haylee,
Thank you so much for your review!
Regards,
Catch!
5 stars
I was there on saturday and the loveliest lady was helping a young girl and her mam find the right clothes 🥺
December 6, 2021
Unprompted review
Reply from Catch Dublin
Hi TS,
Thank you so much for your review!
Regards,
Catch!
Nice girls but badly made clothes
The girls in the shop are amazing. So friendly and very efficient in their work. I am editing this review as I've worn the clothes a few times now and unfortunately they are of poor quality. The seams have ripped in 3 separate items. A tracksuit bottoms, long black flared pants and a cropped body warmer. Very disappointed as the clothes are lovely just not made very well. Keep this in mind when purchasing as you will have to come at it with a needle and thread within a few wears.
December 6, 2021
Unprompted review
Reply from Catch Dublin
Hi Ashli,
Thank you so much for your review!
Regards,
Catch!
Edited reply:
Hi Ashli,
We are very sorry to hear that. Any full priced items that are still within our 14 day policy you can return them for a full refund. If its gone past our 14 day policy, because the garments ripped we will be happy to exchange them for you. We are very sorry about this and I can assure you that this isn't a regular occurrence.
If you require more assistance please contact us at Info@adorecatch.com
Kind regards,
Catch.
Great service
December 4, 2021
Reply from Catch Dublin
Hi Celine,
Thank you so much for your review!
Regards,
Catch.
Lovely and helpful staff
Lovely and helpful staff , clothes are always fab
December 3, 2021
Unprompted review
Reply from Catch Dublin
Hi Lauren,
Thank you for your review!
Regards,
Catch.
Fantastic Shop💗
Absolutely fabulous store in the ilac centre, staff are so kind, friendly and helpful💗 There clothes are the best quality you will find!🤩 I could not recommend their shop enough!
December 1, 2021
Unprompted review
Reply from Catch Dublin
Hi Ruth,
Thank you so much for your review! We are pleased to hear you had a good experience while visiting our shop in the Ilac Centre.
Regards,
Catch.
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