The outfits are awesome I just wish the corsets would fit I’m bigger in the middle than the top boobs tend to fit but that’s as far as I get with those but the rest seem to b ok so far
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The quality is good. I only had one issue and it was quickly resolved. I would have given 5 stars but they have great sales but rarely had my size so I found myself just shopping for anything in my si... See more
Company replied
I like the sales and variety of products. I do get frustrated when stuff is advertised but I come to find it is out of stock in the size I’m looking for
Company replied
Always a good quality product and pretty fast shipping. I would like to see more bras that clip in the front. That’s the reason I started buying originally. You can hardly find any now
Company replied
Company details
Written by the company
Adore Me is an online subscription-based lingerie boutique, selling high-quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and sleepwear from XS-6XL, these gorgeous styles are rocking the intimates industry. Our Story: http://www.adoreme.com/our_story.html How The Membership Works: http://www.adoreme.com/how_it_works Questions, comments? We want to hear from you! Live chat on site 1-800-433-2367 (8:30-8:30 M-S EST) www.adoreme.com
Contact info
United States
- 1 (800) 433-2367
- adoreme.com
3.8
Great
14K reviews
Replied to 86% of negative reviews
Typically replies within 1 week
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Really cute but not best quality
I really liked the design of my set but it didn’t feel like the best quality for how much I paid. I would also recommend sizing up because I did and the top still barely fit
February 6, 2025
Disappointed
I have asked every month for a particular item/set in my box and for 4 months in a row have not received. If this is not in Feb Box, I will cancel.
January 29, 2025
Reply from Adore Me
Hello Belinda,
Thanks for reaching out to us and sharing your feedback with us.
I'm sorry to hear that your experience regarding your products not being included in your box didn't match the great experience we try to offer all of our customers.
If you could please share with us which items you would like to be included in your box, and how we could help you to be more satisfied with this experience, please do so we can assist you further.
Thank you for taking the time to share this feedback with us, will ensure we can share it further internally and look to learn from this and work hard on reducing instances such as this going forward.
Please don't hesitate to let us know if there is anything further we can do to help you.
Hope you have a great day.
Best Wishes,
Push up bra and matching panties
I started buying bras, panties etc and i am thorougly impressed with the quality. I had a lot of companies to compare to and Adore Me stood above all of them. I liked the variety also. The signature gole tag was an added touch. Everything has been true to size.
February 5, 2025
Bra Designs are Off and Returns are Charged
All of the clothes look amazing and are good quality, but the bras are designed weirdly. Most of the balconettes don’t fit like balconettes, it seems as if the pictures are photoshopped to make it look like the bras fit a certain way.
Also while Adore Me offers large sizes, the plus size bras aren’t designed in a way to actually be supportive of large breasts, so while I appreciate the sentiment of having the same exact designs for regular and plus sizes, the designs can’t be identical since different sizes women have different needs. There’s a way of engineering the bras in a way that they still look as good as the regular sizes, but they are more supportive, such as wider straps and more reinforcements when the straps meet the pads.
I can’t send back returns since they charge $5.95 per item so I would lose money sending back items that don’t fit well, but since this store is 100% online, there’s no way of making sure whether something will fit me properly ahead of time, especially since the bra designs are off.
If the restocking fees go away and the bras are better designed, I’ll ship again, but at this point I’m done with Adore Me, too disappointing.
February 4, 2025
Reply from Adore Me
Hi
Thank you so much for taking the time to review us.
We apologize for any inconvenience the sizing of our products may have caused.
We will do our best to ensure that the relevant team is aware of the issue and will take the necessary measures to avoid such inconvenience in the future.
We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com.
Please let us know if there is anything further we may do to help.
We also are more than happy to provide you with any information you might need regarding our products, fit & sizing etc.
Kind regards,
Average underwear - not impressed
Average underwear, sizing is variable - I went according to size and the underwear are almost all too big (3/5 pairs), one pair (celestial thong) ripped when I tried to break the tag apart / off. Sure I should have cut it off, but also I didn't pull THAT hard, the tag comes apart with a strong pull. So I'm just personally not impressed with my experience overall. If there hadn't been a sale I wouldn't have purchased - and now I know I wouldn't enjoy paying full price for these underwear.
Update 2/6/25: the autogenerated response from AdoreMe doesn't even accurately fit the prompt it's responding to, (what "policy" are they randomly bringing up, and what does it have to do with my opinion on the quality of the products?) meaning it's either a bot, AI, or someone that doesn't speak English predominantly. My guess is either of the first two options, but we can hope it's a simple error from the 3rd. Customer service has become a buzzword for jokes at this point.
January 25, 2025
Reply from Adore Me
Hi,
Thank you so much for taking the time to review us.
We apologize for any inconvenience the sizing of our products may have caused.
We will do our best to ensure that the relevant team is aware of the issue and will take the necessary measures to avoid such inconvenience in the future.
We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com.
Please let us know if there is anything further we may do to help.
We also are more than happy to provide you with any information you might need regarding our products, fit & sizing etc.
Kind regards,
Adore Me
Every month that I've ordered
Every month that I've ordered, I get the estimated delivery window of around a week. And every order over the last six months there ends up being an update that shipping is taking longer than a week. The company wants a forced monthly shop by the 5th but doesn't follow up on it's actual delivery promise.
This time I ordered in late January, before the monthly "shop your edit" and not only does my "shop your Valentine's edit" not count for February credit, but it's STILL late in shipping. At least this time customer service sent a third polite update that it's still not shipped seven days after ordering with a "$15 off your next order" coupon for the inconvenience. I'd rather Adore Me fix their shipping department inefficiency and give me a free set vs. what amounts to about a third of the cost of one.
December 26, 2024
Reply from Adore Me
Hi Kar,
Thank you for reviewing us!
We are very sorry that your order took too long to be delivered.
We do understand your inconvenience and we apologize for this issue. Indeed, delays are highly regrettable, especially since this is not the kind of service that we aim for.
However, please note that we only provide an estimated delivery date for orders.
Even though we do our best to ensure that we provide 1-3 business day processing time and 5 to 7 business day delivery, there are isolated occurrences when despite our best efforts, orders can be delayed due to external factors beyond our control.
We appreciate your feedback, and I am going to forward yours to our management team to be reviewed and taken into consideration.
Please let us know by email if there is anything further we may do to help.
Our customer service is available to answer any questions you may have.
Kind regards,
help@adoreme.com
I have received items that I have…
I have received items that I have checked I don't want in the quizzes and I continually receive them.
January 28, 2025
Wrong sizes keep being sent.
January 29, 2025
Customer service not helpful
Customer service not helpful. Received orders 2x now that are not my size after confirming my dashboard has my correct size listed. Called and the Rep was so quick to offer to cancel my subscription
February 5, 2025
Reply from Adore Me
Hello Drea,
Thanks for reaching out to us and sharing your feedback with us.
I'm sorry to hear that your experience regarding your orders didn't match the great experience we try to offer all of our customers.
Taking the time to share this feedback with us, will ensure we can share it further internally and look to learn from this and work hard on reducing instances such as this going forward.
Please don't hesitate to let us know if there is anything further we can do to help you.
Hope you have a great day.
Best Wishes,
Beautiful and Perfect Fit
Everything I received was beautiful and fit perfectly! I love the way I feel in Adore Me!
January 28, 2025
Reply from Adore Me
Hi Wendi,
Thank you for taking the time to reach out to us and it is great to hear how much you think of your items and for taking the time to leave a review.
We truly appreciate your feedback and it has really made my day so thank you for sharing it with us.
As ever, if there is anything we can do to help you, we are here for you and ready to help in any way we can.
Have an adorable day.
Best,
Bra was so itchy at the clasp
Bra was so itchy at the clasp. Drove me insane. Had to put a bandaid on it.
January 29, 2025
Easy to shop the app
Easy to shop the app. And shipping fast and product is very good
February 5, 2025
Great site
Great site, easy to use, flawless return process!! Will absolutely be back for more :)
January 28, 2025
Reply from Adore Me
Hello Julia,
Thanks for taking the time to review us!
Did you know we launch a new collection during the first week of each month? You'll get the best selection of sizes, styles and colors around then. Check for more cute lingerie!
Best,
Adore Me
help@adoreme.com
Reply from Adore Me
Hello Rebecca,
Thank you for reviewing Adore Me!
We are happy to see you enjoy your Elite membership. Hope you’ll love your next selection!
Best,
Adore Me
help@adoreme.com
My elite box did not arrive with a peel…
My elite box did not arrive with a peel away return label. I have tried contacting the company via email and phone several times to see if I could get a return label sent to me. I have never had a response to my emails and I remain on hold for over 20 minutes each time I call before I give up. And now you're trying to charge me for the complete order when all I want to do is return what I didn't buy. It's pretty ridiculous.
January 28, 2025
Reply from Adore Me
Hello Becky,
Thank you for taking your time to review us!
We always appreciate customers who let us know when things aren’t right and at this time, we can only apologize that we were not able to assist you immediately.
I would like you to know that your concern has been forwarded to one of our agents and would be more than happy to assist you by email in relation to this matter.
Please let us know if there is anything further we may do to help. Our customer service is available to answer any questions you may have.
Best regards,
Adore Me
help@adoreme.com
Very Happy with my purchases and the…
Very Happy with my purchases and the company appreciates me as a customer; by keeping great communication by email to reassure me the status of my order.
February 4, 2025
Reply from Adore Me
Hello Trecale,
Thank you for your positive feedback.
We are always striving to better assist our customers. Glad to know you enjoy your shopping experience with Adore Me.
We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com!
Don't forget that we’re always here if you need us.
Best,
Adore Me
help@adoreme.com
Their products are fantastic, their shipping (meh)
Their products are fantastic, great quality and looks!
That said their shipping leaves a lot to be desired. They get them orders out the door relatively quickly, but however they choose to ship take longer to make the final steps in the delivery than anything else I ever order. Orders can sit for days in a local shipping hub. No other vender has ever had similar issues.
February 4, 2025
Reply from Adore Me
Hello David,
Thanks for sharing your feedback with us. We appreciate it!
Positive or negative - we love feedback! It helps us hear the truth about our products & services directly from you - our valued customer.
We apologize for not living up to your expectations with the shipping. I shared your feedback with the relevant team for review.
- We aim to better cater to your needs in the future!
If you need assistance with anything else, please let me know. We're here to support you!
Best,
Adore Me
help@adoreme.com
Reply from Adore Me
Hello Taryn,
Thank you for your positive feedback.
We are always striving to better assist our customers. Glad to know you enjoy your shopping experience with Adore Me.
We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com!
Don't forget that we’re always here if you need us.
Best,
Adore Me
help@adoreme.com
Reply from Adore Me
Hi Yvonne,
Thank you for taking your time to review us!
We’re happy to hear you had a great experience with us.
It is our constant wish to offer quality services and products and to make sure that we always maintain a wonderful Adore Me experience for our customers.
Let us know if you have questions while you’re browsing the site!
Best,
Adore Me
help@adoreme.com
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