Adrian & Co Jewellers  Reviews 

1,435
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We ordered a silver bracelet as a birthday gift and were very impressed with how quickly it arrived. We were updated promptly at all stages, from dispatch to delivery times and when the parcel arrived... See more

Rated 5 out of 5 stars

Very easy to order from at an excellent price with free delivery. Lovely little gift bags also came with my delivery which was an unexpected surprise. Have already recommended to my friend who has pur... See more

Rated 5 out of 5 stars

Cheapest price for the item I bought, fast speedy delivery and went the extra mile by including a gift bag. The parcel also included a not showing the name of there person who had prepared my order. I... See more

Rated 5 out of 5 stars

Prompt dispatch and delivery of order. Fabulous packaging including a gift bag which was much appreciated. A nice hand written touch on the order note too. Clearly a company with employees that care!... See more

Company details

  1. Jeweler

Written by the company

Adrian & Co Jewellers are an Online & Instore Jewellers With 30 years experience based in the beautiful market Town of Cookstown Co. Tyrone We specialise in Engagement Wedding and Eternity Rings, traditional gold and silver Jewellery. Exclusive Jewellery & Watch Brands SWAROVSKI HUGO BOSS NOMINATION TED BAKER HOT DIAMONDS BERING VERSACE SEIKO TOMMY HILFIGER GUESS …and more. For a fantastic service and a wonderful shopping experience be safe in the knowledge that You are purchasing that perfect and special gift from a multi award winning reputable long established jewellers who are passionate in what they do.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

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(1,435)

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Rated 4 out of 5 stars

Altogether a good experience

Slight problem with earrings arriving without one of the back butterflies. However, a quick call and a lovely apologetic lady called Angie sent a replacement out that day. So altogether I am very happy with the way it was rectified and believe it to be a genuine one-off mistake as the backs were miniscule.

June 20, 2024
Rated 5 out of 5 stars

Watch

Quick delivery. Great product & fair price. I was able to speak to a sales agent for a delivery update. I would definitely recommend this company & would not hesitate to buy from them in the future

June 10, 2024
Rated 2 out of 5 stars

I ordered two items,a silver bracelet…

I ordered two items,a silver bracelet and pearl necklace.Unfortunately the pearl necklace contained several damaged pearls and the bracelet was of a disappointing quality.
I have phoned the shop twice and also emailed regarding a possible exchange but have not received any response.
I have therefore had to return both items at a cost of £9.
I have purchased from this jewellers before and received excellent service so this is particularly disappointing.

June 10, 2024
Adrian & Co Jewellers  logo

Reply from Adrian & Co Jewellers

Hello Angela
Many thanks for your recent purchase with Adrian & Co Jewellers, we are sorry to read your review regarding your latest order, we have record that you had spoken with a staff member via telephone call to state that you were not happy with your purchase and were advised to follow the returns link on our website to faciliate returning both items. Your email to store was a follow up to the telephone conversation confirming that you would be returning your purchase, we apologise if you were awaiting a response to this email.
We can confirm that we have recieved your return to store today, regarding the Thomas Sabo pearls we noticed a small area of residue from the price label that has been attached to the product which should have been removed prior to despatch, as these pearls are freshwater they are not uniform in size or shape and each one will vary slightly. The silver bracelet return was returned as you thought it was lighter than expected which is unfortunate. We apologise for any inconvenience caused, please note that your refund has been actioned for you.

Kind regards
Adrian & Co Jewellers

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