nice ad network
Company replied
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(the Problem Fixed And i recieved my money on 2026/03/16) I personally faced this problem. Everything seems fine until you reach the minimum payout threshold. As soon as you try to withdraw your... See more
Company replied
They actually put the money in my paypal, but I struggled for about 3-4 months to put in all that data and have them put in my paypal, they are very strict
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Very Good Alternative to Google Adsense! My experience has been very good. It would be better if my ads didn't get deactivated automatically. I had logged in to discover my ads being deactivated a... See more
Company details
Written by the company
Since 2013, we have been helping advertisers grow their ROI and publishers get maximum eCPM with our flexible traffic solutions. Only the cleanest ads and purest traffic at Adsterra. Malware is strictly prohibited, along with redirects and unsolicited downloads.
Contact info
3.1
Average
872 reviews
Replied to 87% of negative reviews
Typically replies within 1 month
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I had an issue with a adsterra network
I had an issue with a adsterra network, and when I reached out for support, a guy named Jeff responded. I explained that I needed help with fixing the CPM for advertisers. Instead of addressing my concern, he kept asking for irrelevant details like the website visitors’ country, device, browser, OS, and ad formats. After all that back-and-forth, he finally told me that I wasn’t eligible for a higher CPM because of low traffic, even though I was getting at least 500-1k impressions per day.
Despite multiple messages, Jeff kept insisting that I needed "tier 1 traffic," which was ridiculous since I had already made it clear that my traffic is mainly from India, Bangladesh, and Pakistan. I repeatedly told him that my CPM was stuck at 0.1, which is extremely low considering all the hard work I’ve put in. It's frustrating because, instead of solving my issue, they wasted my time, and Jeff, the support manager, only added to my disappointment.
September 28, 2024
Unprompted review
Reply from Adsterra
Hello!
We are sorry to hear about your experince with our support team.
However our support has given you those tips on how to increse your CPM, as you have mentioned above that you are sending traffic mainly from Tier 3 countries and by additing Tier 1 traffic would help you increase your CPM. Therefore, if your goal is to increase CPM from those GEO (that you mentioned above), then you would have to send more traffic volumes from them. But don’t forget to follow the terms and conditions while increasing traffic volumes.
FYI: Adsterra does not pay for clicks; we pay for ad impressions and further actions taken by the users such as downloads, subscriptions, email entries, etc. Depending on the advertisers conditions, the payment is either for impressions (CPM) or actions (CPA).
Regards,
Adsterra Team.
its a very good app for earning money
its a very good app for earning money. everyone can use it.
September 28, 2024
Unprompted review
Sometimes Good sometimes bad 😏😏
September 12, 2024
Unprompted review
Adsterra is very good ad network site.
Adsterra is very good ad network site.
September 28, 2024
Unprompted review
For real
Hey,
I'm just using Adsterra and it's just easy and great to use, if I use non-adult ads, everything is great, I had no virus or something
September 27, 2024
Unprompted review
They banned my Advertiser account with…
They banned my Advertiser account with $400, without refunds, they claim they warned me multiple times meanwhile they didn't warn me at all. I appealed, the support said they'll send to policy team and see what they can do. Up until now nothing has been done, hard earned $400 lost to thin air. Adsterra network are both racists and evil. They treat you according to how much you spend daily on ads, plus from your GEO they treat you better. They work with impunity, like it's some one-man business. I wish i could share all the screenshots from our communication, they take pleasure in enjoying and watching you beg for reinstatement yet they won't. Racists.
September 9, 2024
Unprompted review
Reply from Adsterra
Hello!
We are sorry to hear about your experience with our ad network.
However you didn't provide any information about your account, as requested. Therefore we can't check your case and see what happened and help you resolve it.
Just to clear things, we only ban accounts for not following our terms and conditions. Moreover, our support team always warns our partners before taking actions.
If you believe your account has been banned by a mistake, please the "Contact Us" form available on our website and submit a detailed request throught, so our team can investigate it. Please be as detailed as possible to help our team investigate it.
Regards,
Adsterra Team
Without any reason they suspended my account with 1700$
Without any reason my account was suspended with 1700$ and didn't tell me why they suspended it.
September 26, 2024
Unprompted review
Reply from Adsterra
Hello!
We are sorry to hear about your experience.
You didn't provide us with your contact and account information, therefore there is no chance to check your case.
Just to clarify, we never block any accounts without a valid reason. Accounts are only blocked for not following to our terms and conditions. Furthrmore, we can't provide a specific reason(s) of your account suspension, because it's an internal review process the details of which cannot be disclosed.
However, if you feel your account was banned by mistake, please use the 'Contact Us' form on our website to describe your case, and our team will thoroughly review it. Please be as detailed as possible.
Regards,
Adsterra Team.
Adsterra is a great platform for ads
Adsterra is a great platform for ads.
I think a little bit more revenue you can provide to me.
I'm with Adsterra because I loved it.
September 26, 2024
Unprompted review
DAILY PAYOUT ADD PLEASE
September 25, 2024
Unprompted review
Reply from Adsterra
Hello!
Thank you for your advice. We will definitely look into it and consider it for future updates.
Regards,
Adsterra Team
Its a great earnings site such a love…
Its a great earnings site such a love it 😍
September 24, 2024
Unprompted review
Really helpful service they provide to…
Really helpful service they provide to publishers and also their ads are clean and well optimized for most site
September 24, 2024
Unprompted review
Adsterra is Great and Nice .
September 23, 2024
Unprompted review
Whenever a person joins Adsterra…
Whenever a person joins Adsterra publisher network, they ask them to give a good review on Trustpilot and when they get the review, they block the account and also don't return the earned amount
September 14, 2024
Unprompted review
Reply from Adsterra
Hello!
We work with thousands of publishers, and they achieve significant success with our platform when follow our rules. You can read about their success stories and learn more about their high earnings in our blog.
We can assure you that we never ban accounts without a valid reason. If your account has been banned, it means there was a violation of our terms and conditions.
The reason you weren't provided with a specific reason(s) of your account suspension, because it's an internal review process the details of which cannot be disclosed.
If you believe your account has been banned unfairly, please use the "Contact Us" form on our website to submit your request. Provide as many details as possible so our team can thoroughly investigate your case.
Regards,
Adsterra Team.
Cool platform
September 17, 2024
Unprompted review
its really easy to monitize your free…
its really easy to monitize your free domain website and gives instant earnings
September 15, 2024
Unprompted review
BEST PLATFORM FOR EARNING GREAT MAN WAS…
BEST PLATFORM FOR EARNING GREAT MAN WAS THIS SITE CREATE
July 10, 2024
Unprompted review
Their advertising has gone rogue…
They deactivated my advertising account because I didn't increase my bids. They kept giving me some funny reasons why I have to increase my bid before getting a single visit even though that same bid got over 7 million visitors until one faithful midnight. I mentioned taking screenshots of the chat to share with others, 2hrs later, they disabled my account permanently. Stay woke, they appear genuine until they're not.
Edit after they replied:
Two weeks before their reply here, they asked for my account details through Trustpilot. I provided my advertiser account ID. 2 weeks later, here they are pretending they don't know my account. I leave you to judge.
Notice how their reply says I should include screenshots of the chats even though my post clearly states that my account was disabled after I mentioned taking screenshots? 😂Funny how they don't seem to be too smart after all. I'm glad they've displayed their mischief here for all to see.
September 7, 2024
Unprompted review
Reply from Adsterra
Hello!
It's unusual that our support team would insist on increasing bids, as they only offer campaign advice/tips when requested by advertisers. This situation does seem odd. Could you please use the "Contact Us" form on our website and provide detailed information, including screenshots of your conversation? The more details, the better. We’ll thoroughly investigate your case and get back to you with a response.
Just to clarify, we never deactivate accounts without cause. The only reason an account can be deactivated is for violating our terms and conditions.
Regards,
Adsterra Team.
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