Adultboxes Reviews 

36
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Gave 1 cause could not give 0 I ordered 6 months ago and have not received anything email no response!! Do not buy unless u want to give money away!!!!

Rated 2 out of 5 stars

My sister ordered a rose vibrator from adultboxes on April 18th. It is now May 30th and it still hasn't arrived. I've never had to wait this long for a product. Highly disappointed.

Company replied

Rated 1 out of 5 stars

Never got it!!! customer service sucks will not recommended to anyone if I would of known it was coming from China I would of never order it. It’s been a month already and it’s still in transit just g... See more

Company replied

Rated 1 out of 5 stars

I still have not received my package. It’s been a month. Below is their response about two weeks ago. Let’s see what other excuse and lies they’re going to pull out of their butt-ho!e this... See more

Company replied

Company details

  1. Sex Toy Store

Written by the company

Adultboxes is an online store that focuses on adult toys. The pleasure of sex should be something that everyone should enjoy, but the reality is that not everyone can experience that pleasure. That's why Adultboxes is dedicated to finding sex toys that cater to different groups of people to meet the sexual needs of all groups.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

36 reviews

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1.6

All reviews

(36)

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Rated 1 out of 5 stars

This site is Fake

This site is Fake! SCAM SCAM SCAM! Do not, I repeat DO NOT purchase anything from here unless you want to be scammed out of your money.

July 12, 2021
Unprompted review
Adultboxes logo

Reply from Adultboxes

Dear customer,
Very sorry for the inconvenience caused to you.
Would you please provide us your order number? We will check it for you.
Or, you can contact our customers service team, we will provide you a satisfying solution.

Best regards!

Rated 1 out of 5 stars

Very upset to see the product I ordered…

Very upset to see the product I ordered was MUCH smaller then described and also does not work brand to batteries and no vibration so much for my girlfriend's gift

July 8, 2021
Unprompted review
Adultboxes logo

Reply from Adultboxes

Dear customer,
Very sorry for the inconvenience caused to you.
Would you please provide us your order number? We will check it for you.
Or, you can contact our customers service team, we will provide you a satisfying solution.

Best regards!

Rated 1 out of 5 stars

DON'T WASTE YOUR TIME

Really wish there was a one star option. No package and no refund. Nothing can be processed on time with this company. Who should wait a month and a half for there package. Be offered a portion of the refund consistently and told it is because of 'the pandemic'. That is not it. I am not sure if they choose whom the are going to service correctly but I wish I saw these reviews before I ordered anything. Would have saved time, money, and patience. They have the audacity to ask that you rate them 5 stars. With this trash service they lucky I can't put -5 stars cause this is disgusting. The package hasn't even left 'China Post' and had I known that's where it was coming from I would have ordered from another company. Trying to help out a smaller business and it backfires in my face. Plus they don't offer anything for compensation. Let's see how long I wait for my refund. They say 3-5 days and it has been 5 days. Smh. You guys really need to work on this.

June 30, 2021
Unprompted review
Adultboxes logo

Reply from Adultboxes

Dear customer,
Sorry for the inconvenience caused to you.
Would you please provide us with your order number or your email address so that we could check the information for you?
As you are our valued customer, we will provide you a satisying solution.
Also, we will keep improving our customer service and the shipping service. Now, we have a faster shipping method which takes 7-10 days to arrive.Hope you can see the improved procession of our online store in the future.

Best regards

Rated 1 out of 5 stars

100% complete scam

This website is a 100% complete scam. I ordered almost 100 dollars worth of product. It took over 2 months to arrive (so they proclaim with their fake tracking numbers) , by the time it arrived I had already moved onto my new contract. In the website it states shipping is within 7 days from order, which was not the case. It did not ship til 7weeks later, and didn't arrive until almost 10 weeks (according to these people fake tracking) after purchase was made and they helped themselves to my money. Here it is now 4 months later and I'm still getting the same BS and run around from there customers service please contact USPS, to locate the package. We'll the number customer service gave me for "tracking" is a fake number and usps has no information on it. So these people really just take money, never respond within a reasonable time, and seems to have sooo many fingers to point in every direction to keep from excepting blame for their fraudulent acts of thievery. DO NOT SPEND YOUR HARD EARNED MONEY WITH THESE PEOPLE!!!!!!!

Update: they said in reply that it's in transit to destinations however, I am in texas so why or who did u get the address to California from? I can't get ahold of anyone to update the address since March 2021. The lies yall still speak

June 28, 2021
Unprompted review
Adultboxes logo

Reply from Adultboxes

Dear Shawntina,
Sorry for the late delivery.
After checking, your package is currently transit to the desination.
The tracking number is LY710613069CN.
The tracking link is https://t.17track.net/en#nums=LY710613069CN.
Also, you can track for more information on USPS official website through this number LY710613069CN.
We will improve our shipping service and provide you a faster shipping method.
We take you as our vauled customer and we are not the scam company
Hope you enjoy the toy!
Have a nice day!

Rated 1 out of 5 stars

Scam alert

I ordered a rose. Never received confirmation of my order. Of course they cannot find my info, and I’m out $40. Scam.

June 24, 2021
Unprompted review
Adultboxes logo

Reply from Adultboxes

Dear customer,
Would you please provide us your order number?
We will check it for you or you can contact customers service team through emails for more information.
Looking forward to your reply.

Rated 1 out of 5 stars

BAD REVIEWS, TERRIBLE COMPANY & PRODUCT!

BAD REVIEWS for a reason! Would give 0 but not an option. 1) It came from China, took 4-EVER to get here. 2) The product doesn’t work for me as states, doesn’t feel or provide experience as described, not every person is the same. 3) Simply asked for a credit or refund but Customer Service wanted to give me an anatomy lesson & would rather have ANOTHER bad review then treat me with respect. 4) AND, the supposed “Discretion” on the mailing package, yes it comes in brown but has the item NAME right on the front! Now my mail carrier knows me very well! 5) Lastly, the old saying, “one size fits all”, well it doesn’t. It’s not about the size for this product, it’s the overall product lack of true “performance, stability, durability & outcome”. >The company is a joke! No matter what PC response they give, I’m the customer, I am the only one who knows MY experience, so let them try to make it look like my fault IRDC<. Ridiculous! This response from them below. They have now stopped communicating with me even though they say so nicely that they will work with me on an exchange or return. Nope!

June 16, 2021
Unprompted review
Adultboxes logo

Reply from Adultboxes

Dear customer,
Thanks for your valued message. We will keep improving our service.
We are more willing to help you with your problem.Very sorry for the inconvenience caused to you.
To show our respect and sincere apologize,we will provide you a satisfying solution. If the quality of the product does have problems, you can return or exchange the product.
Have a nice day!
Best regards!

Rated 1 out of 5 stars

0 STARS IF I COULD

0 STARS IF I COULD. THE ITEM I ORDERED NEVER ARRIVED. I HAD TO REQUEST A REFUND.

**Requested a refund and they offered 5% only. DO NOT ORDER FRON THIS COMPANY. I found the same item on Amazon and for cheaper it arrived the next day!!

June 15, 2021
Unprompted review
Adultboxes logo

Reply from Adultboxes

Dear Danika,
Thank you for your message.
Please don't worry,the package will be delivered to you soon.The tracking number is LY762116626CN.The tracking link is https://t.17track.net/en#nums=LY762116626CN
Now due to covid-19,the package will be backlogged at the post office, please understand.
We will keep tracking the shipping information and would you please kindly wait for the delivery?
If you have any questions, please feel free to contact us.
Best regards!

Rated 1 out of 5 stars

IT REALLY SHOULD BE -0 STARS

IT REALLY SHOULD BE -0 STARS. THIS COMPANY SUCKS. I ORDERED THE ROSE IN MARCH AND I FINALLY RECEIVED IT YESTERDAY. DAME THERE 3 MONTHS LATER. DON'T EVEN WASTE YOUR TIME.

June 14, 2021
Unprompted review
Adultboxes logo

Reply from Adultboxes

Dear Jackie,
We are happy that you have received your package.
Also, we are so sorry for the late delivery.
We will improve our shipping service and provide you a faster shipping method.
Hope you enjoy the toy!
Have a nice day!

Rated 1 out of 5 stars

SORRY ASS FAKE COMPANY SCAMMING PEOPLE…

SORRY ASS FAKE COMPANY SCAMMING PEOPLE PLEASE DONT ORDER FROM THIS SITE IF CAN SEE THIS REVIEW SAVE YOUR MONEY

June 12, 2021
Unprompted review
Adultboxes logo

Reply from Adultboxes

Dear Davette,
After checking, we noticed that your package has been delivered in your mailbox.
The tracking link is https://t.17track.net/en#nums=LY765922317CN.
Did you receive it? Very sorry for the late delivery.
We will improve our shipping service.
Hope you enjoy the toy!
Best regards!

Rated 1 out of 5 stars

It’s been over a month since I’ve…

It’s been over a month since I’ve ordered my package. I’ve been tracking it daily, finally made it into the USA and I haven’t gotten a single update on it for 2 weeks. I have no idea, at this point I don’t know if I should cancel my order or wait it out a little longer.

June 9, 2021
Unprompted review
Adultboxes logo

Reply from Adultboxes

Dear Haley,
Thank you for your message.
Please don't worry,the package will be delivered to you soon.
Now due to covid-19,the package will be backlogged at the post office, please understand.
We will keep tracking the shipping information and would you please kindly wait for the delivery?
If you have any questions, please feel free to contact us.
Best regards!

Rated 1 out of 5 stars

Should be 0!!!

Should be 0!!!! Placed an order April 24 and here it is June 8 and I still have not received a package. Biggest waste of money. Had I known ahead of time I would have never ordered and never showed anyone the website.

June 8, 2021
Unprompted review
Adultboxes logo

Reply from Adultboxes

Dear Debra,
Sorry for the late delivery.
We will provide you with a satisfying solution.
Very sorry for the inconvenience caused to you.

Have a nice day.
Best regards!

Rated 1 out of 5 stars

Scammers are Scums of the earth

I still have not received my package. It’s been a month. Below is their response about two weeks ago. Let’s see what other excuse and lies they’re going to pull out of their butt-ho!e this time.🤣😂 scammers are scums of the earth. Lower than earthworms and fieces.

Their response:

“Reply from Adultboxes
May 27, 2021
Dear Ruth Beauvois,
After checking your order on USPS official website, the estimated delivery date is June 1st. Please kindly wait for your package.
The tracking number is LY761020612CN.
Again, we are not the scam company. We did ship out your package and we are keeping you the real shipping information.
Hope you get your package soon.
Have a great day.”

June 7, 2021
Unprompted review
Adultboxes logo

Reply from Adultboxes

Dear Ruth,
After checking, your package was delivered on June 10th.
Hope you enjoy the toy!
Very very sorry for the late delivery and the inconvenience cauesed to you.
Have a great day!
Best regards!

Rated 1 out of 5 stars

I haven’t gotta anything and I ordered…

I haven’t gotta anything and I ordered back in April

June 6, 2021
Unprompted review
Adultboxes logo

Reply from Adultboxes

Dear Lisa,
Would you please provide us your order number?
We will check it for you or you can contact customers service team through emails for more information.
Looking forward to your reply.

Rated 1 out of 5 stars
Adultboxes logo

Reply from Adultboxes

Dear Ryan,
After checking, the estimated delivery date of your package is June 7th.
You can track the shipping information on USPS through the number LY743727744CN.
Would you please kindly wait for your package to arrive?
If you received the package, don't forget to tell us.
Have a nice day!
Best regards!

Rated 2 out of 5 stars

My sister ordered a rose vibrator from…

My sister ordered a rose vibrator from adultboxes on April 18th. It is now May 30th and it still hasn't arrived. I've never had to wait this long for a product. Highly disappointed.

May 30, 2021
Unprompted review
Adultboxes logo

Reply from Adultboxes

Dear Nicole,
Thanks for your message.
Would you please provide us your order number or contact our customer service team via email?
We will provide you with a satisfying solution.
Very sorry for the inconvenience caused to you.

Have a nice day.
Best regards!

Rated 1 out of 5 stars

My product will not recharge

My product will not recharge. it came fully charged and will not charge otherwise.

May 24, 2021
Adultboxes logo

Reply from Adultboxes

Dear customer,
Thanks for your purchase and we are so happy that you recieved your package.
We have received some similar cases recently and our customer service team will contact you.
Please don't worry about it. We will provide you with a satisfying solution.
Very sorry for the inconvenience caused to you.

Have a nice day.
Best regards!

Rated 1 out of 5 stars

Never got it!!

Never got it!!! customer service sucks will not recommended to anyone if I would of known it was coming from China I would of never order it. It’s been a month already and it’s still in transit just go to your bank and get your money back this was a waste

May 21, 2021
Unprompted review
Adultboxes logo

Reply from Adultboxes

Dear Monica,

Sorry for keeping you waiting.
We deeply apologize for the delay in delivery. The package has been shipped out. The tracking number is LY743471173CN. Please track the detailed shipping information through the following link:
https://t.17track.net/en#nums=LY743471173CN
From the link, you could see the package is in transit.
Could you please wait patiently for a few days first?
We seek your understanding during this difficult time globally.

Have a nice day.
Best regards!

Rated 5 out of 5 stars

Great customer service

I ordered a rose and the shipment time was a little while but after emailing about my concern, the company responded in a timely manner and confirmed where my delivery was and when to expect it.

May 20, 2021
Unprompted review
Adultboxes logo

Reply from Adultboxes

Dear Kristan,
Thanks for your warm review.
We will keep improving our shipping service. Recently we have cooperated with another faster shipping carrier. It will take less shipping time for your next purchase.
Again, thanks for your feedback.
Have a wonderfuld day!

Rated 1 out of 5 stars

So I ordered a rose and still have not…

So I ordered a rose and still have not got it. It's been two months since I placed this order. I wrote multiple times about my order and all they do is just send me a tracking order that I can barely understand. At this point I just want my money back 😪

May 14, 2021
Unprompted review
Adultboxes logo

Reply from Adultboxes

Dear Tabatha,
Would you mind me asking if your order number is #1865?
It shows that you bought the rose on April 13th.
The tracking number is LY729623160CN.
The tracking website is https://t.17track.net/en#nums=LY729623160CN.
After checking, we noticed that your package has been delivered.
Did you receive it?
Hope you enjoy the toy!

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