AduvetaffairReviews 

29
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I recently purchased the Sunflowers Trust In The Lord Fleece Blanket from Aduvetaffair, and I'm absolutely in love with it! The design is beautiful, featuring a vibrant sunflower pattern with a lovely... See more

Rated 5 out of 5 stars

The 3D Dolphin with Ocean Animals Bedding Sets Flat Sheet was just amazing. I bought it previous month. The price of this sheet was really reasonable. 05 stars!

Company replied

Rated 1 out of 5 stars

The return policy is ridiculous, effectively they have no return policy. Given the variety of shoes in this era no one knows which size will fit, a 10 in one brand may fit perfectly on one purchase,... See more

Company replied

Rated 5 out of 5 stars

The bedding I ordered from Aduvetaffair is stunning. The color scheme perfectly matches my decor, and the quality is outstanding. It is rare to find this level of quality at such a great price. Thank... See more

Company details

  1. Bedding Store

Written by the company

Welcome to Aduvetaffair, a one-of-a-kind brand founded in 2023 by a group of brilliant Vietnamese designers. At Aduvetaffair, we provide unique and personalized bedding sets that transform your bedroom into a work of art that shows your individuality and style.


Contact info

4.0

Great

TrustScore 4 out of 5

29 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 85% of negative reviews

Typically replies within 2 weeks

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4.0

All reviews

(29)

22 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super easy experience

Super easy experience. The website was easy to navigate, checkout was smooth, and my shoes arrived in great condition. No complaints at all. Exactly what online shopping should feel like.

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Overall a really good buy

Overall a really good buy. Comfortable, good quality, and everything went smoothly. The shoes match the description and feel good to wear.

March 14, 2026
Unprompted review
Rated 1 out of 5 stars

I order shoes from them Dec 24 2025 and…

I order shoes from them Dec 24 2025 and haven't heard from no one it been 2 months no answer on the phone that's the wrong email so imma get the legal ppl involved I dont order stuff and one time I do look what happen I want my shoes Timothy Bradley was who order the shoes we haven't heard nothing

December 24, 2025
Unprompted review
Rated 1 out of 5 stars

We ordered basketball shoes for our…

We ordered basketball shoes for our kid. Within maybe 12 wears, the shoes are falling apart and this company refuses to help us with it. Do not recommend.

December 17, 2025
Unprompted review
Aduvetaffair logo

Reply from Aduvetaffair

First of all, please allow us to apologize for the inconvenience.

Could we please have your order information? We have tried requesting your information but have not received a response to assist you.

Rated 1 out of 5 stars

The return policy is ridiculous

The return policy is ridiculous, effectively they have no return policy. Given the variety of shoes in this era no one knows which size will fit, a 10 in one brand may fit perfectly on one purchase, but buy the same item a second time and it varies. This outfit's policy is too bad, so sad... I would suggest that no one purchase anything that is size related from this horrible vendor, I will never make the mistake of doing business with them again.

November 10, 2025
Unprompted review
Aduvetaffair logo

Reply from Aduvetaffair

I'm really sorry to hear that you and your daughter had such a disappointing experience - that's the opposite of what we want for any customer, and I can understand how frustrating it must feel when the size isn't right and you're worried about making things even worse.

I do want to clear up one important point: whenever a shoe doesn't fir, we always work directly with the customer to find a reasonable, workable solution. You're never expected to just "live with" a bad fit. We take these cases seriously, and our team normally handles sizing issues quickly so that the customer gets something they can actually wear and enjoy.

Whenever you're ready, just reply here - I'm here to help you sort this out.

Rated 1 out of 5 stars

Save your money!!!

I truly regret ordering from Duvet Affair. The products look nothing like what’s shown online. The bedding I received was cheaply made, defectuous, and of shockingly poor quality. The fabric feels rough, the seams are badly finished, and nothing about it says “premium.”
I ordered because i read positive reviews which were most likely fake and written by them.
Customer service is another nightmare: evasive, unhelpful, and completely dishonest. They refuse to process refunds even when you report a problem immediately. They’ll promise to “look into it” and then stop replying altogether. Shipping also takes ages. It three weeks for mine to arrive, and when it finally did, it was a disappointment.

This website is not trustworthy at all. Between the poor-quality merchandise, endless delays, and nonexistent after-sales support, I would strongly advise everyone to stay far away from Duvet Affair.

October 29, 2025
Unprompted review
Aduvetaffair logo

Reply from Aduvetaffair

Dear Customer,

Thank you for taking the time to provide your feedback. We sincerely apologize for any inconvenience or frustration you may have experienced.

We want to assure you that Aduvet Affair is a real, serious business operating with integrity and a dedicated, professional support team.

We have diligently checked our customer and support databases using the information you provided, but unfortunately, we were unable to locate an associated order or verifiable support history. It is possible that some details were inadvertently omitted or entered differently.

To ensure we can properly investigate your specific issue and offer the necessary support, you must contact us directly via our official support email: contact@aduvetaffair.com. Please include any supporting evidence, such as an order number, purchase receipt, or the exact name/email used for the purchase, so we can verify your customer status immediately.

Please know that we operate under a clear, transparent return and refund policy, and we are always ready to honor our commitments. Customer satisfaction is our highest priority.

Finally, we maintain high standards of business conduct and fairness. If this feedback originates from an entity attempting to engage in unfair competition, we ask that you compete fairly and ethically, as we are committed to resolving legitimate customer issues with utmost professionalism.

Thank you again for your cooperation in helping us verify your information so we can provide you with the solution you deserve.

Sincerely,

The Aduvet Affair Support Team

Rated 1 out of 5 stars

Total scam

Aduvet Affair is a total scam. Fake products, terrible quality, and completely unethical behavior. Customer service is almost non-existent — you only get robotic like answers. Refunds are impossible. Don’t waste your money here.

October 8, 2025
Unprompted review
Aduvetaffair logo

Reply from Aduvetaffair

Dear Customer,

Thank you for taking the time to provide your feedback. We sincerely apologize for any inconvenience or frustration you may have experienced.

We want to assure you that Aduvet Affair is a real, serious business operating with integrity and a dedicated, professional support team.

We have diligently checked our customer and support databases using the information you provided, but unfortunately, we were unable to locate an associated order or verifiable support history. It is possible that some details were inadvertently omitted or entered differently.

To ensure we can properly investigate your specific issue and offer the necessary support, you must contact us directly via our official support email: contact@aduvetaffair.com. Please include any supporting evidence, such as an order number, purchase receipt, or the exact name/email used for the purchase, so we can verify your customer status immediately.

Please know that we operate under a clear, transparent return and refund policy, and we are always ready to honor our commitments. Customer satisfaction is our highest priority.

Finally, we maintain high standards of business conduct and fairness. If this feedback originates from an entity attempting to engage in unfair competition, we ask that you compete fairly and ethically, as we are committed to resolving legitimate customer issues with utmost professionalism.

Thank you again for your cooperation in helping us verify your information so we can provide you with the solution you deserve.

Sincerely,

The Aduvet Affair Support Team

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