I took a loan in 2019. When I walking in The other day the person at the counter took my information, pulled up my past account, updated my information and completed my loan app and payment all in les... See more
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Staff at Arlington Street store in Akron Ohio, was very professional and knowledgeable, this was my second attempt and they went the extra mile to make it happen.
Company replied
The Customer service is great an very helpful most affordable rates for installment loans when your in need of a extra few dollars at short notice highly recommend
Company replied
The customer service rep that helped me at the store was very kind and knowledgeable.
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1417 S. Arlington Street, 44306, Akron, OH, United States
- 330-724-7222
4.8
Excellent
76 reviews
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Just good job
February 8, 2024
Reply from Advance America - Akron - 1417 S. Arlington Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day
Easy, Fast and Professional
I took a loan in 2019. When I walking in The other day the person at the counter took my information, pulled up my past account, updated my information and completed my loan app and payment all in less than 15 minutes. She was awesome! It was easy, peasy, and she was polite and professional. I wish I could say the same for all of my customer service experiences.
December 31, 2023
Reply from Advance America - Akron - 1417 S. Arlington Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Akron - 1417 S. Arlington Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Promptness
Trying to do a loan online was difficult because I do not know how to copy my signature by picture etc. So I called numerous times finally after 4 calls and calling the branch the loan was handled.!!
November 16, 2023
Reply from Advance America - Akron - 1417 S. Arlington Street
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Excellent
Excellent service very friendly staff and you can get your money right away 👍🏽
November 3, 2023
Reply from Advance America - Akron - 1417 S. Arlington Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day
The Customer service is great an very…
The Customer service is great an very helpful most affordable rates for installment loans when your in need of a extra few dollars at short notice highly recommend
October 27, 2023
Reply from Advance America - Akron - 1417 S. Arlington Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Satisfied customer
Staff at Arlington Street store in Akron Ohio, was very professional and knowledgeable, this was my second attempt and they went the extra mile to make it happen.
September 16, 2023
Reply from Advance America - Akron - 1417 S. Arlington Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
All I gotta say is A+
September 3, 2023
Reply from Advance America - Akron - 1417 S. Arlington Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The customer service rep that helped me…
The customer service rep that helped me at the store was very kind and knowledgeable.
September 3, 2023
Reply from Advance America - Akron - 1417 S. Arlington Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Tina was very friendly and helpful went…
Tina was very friendly and helpful went very smoothly!!!
August 30, 2023
Reply from Advance America - Akron - 1417 S. Arlington Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Always go here great place good people…
Always go here great place good people they are here when you need them
July 25, 2023
Reply from Advance America - Akron - 1417 S. Arlington Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The woman at the desk was very helpful…
The woman at the desk was very helpful and informative throughout the whole process. Highly recommend!
May 18, 2023
Reply from Advance America - Akron - 1417 S. Arlington Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Fantastic service with Anthony t.oday
Fantastic service with Anthony today
April 13, 2023
Unprompted review
Reply from Advance America - Akron - 1417 S. Arlington Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Best customer service always in and out
February 4, 2023
Reply from Advance America - Akron - 1417 S. Arlington Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
They personal was very nice and…
They personal was very nice and explained everything to me so I understood. Very professional team
January 12, 2023
Reply from Advance America - Akron - 1417 S. Arlington Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I was able to get the money that I…
I was able to get the money that I needed that day.., WHICH IS REALLY GOOD! : )
January 6, 2023
Reply from Advance America - Akron - 1417 S. Arlington Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Akron - 1417 S. Arlington Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Fast and convenient service!
Fast and convenient service!
Great people persons with professional attitudes
December 17, 2022
Reply from Advance America - Akron - 1417 S. Arlington Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
It’s so quick and easy and the lady who…
It’s so quick and easy and the lady who helped me, was so nice and very knowledgeable about the service
December 3, 2022
Reply from Advance America - Akron - 1417 S. Arlington Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
They are very helpful and respectful
December 2, 2022
Reply from Advance America - Akron - 1417 S. Arlington Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
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