The online loan process was very easy and not complicated at all. Just a few questions and that was it. The customer service (when I am called) is very pleasant, knowledgeable, patient, and kind. Ther... See more
Company replied
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See what reviewers are saying
Once again IO was able to write another loan that was easy a pie the online service is the way to go!
Company replied
Anthony was a very courteous and professional person, that made our visit to Advance America both rewarding and enjoyable. He was very sensitive to our goal, And very respectful to our privacy of ou... See more
Company replied
The dear lady that attended to my service was so patient and helpful. She had a pleasantness about her and really made you feel welcomed. In this day in age where it is hard to find good workers, she... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1684 West Market Street, 44313, Akron, OH, United States
- 330-836-0646
4.9
Excellent
168 reviews
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Reply from Advance America - Akron - 1684 West Market Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Once again I was able to write another…
Once again IO was able to write another loan that was easy a pie the online service is the way to go!
August 7, 2026
Reply from Advance America - Akron - 1684 West Market Street
Thank you for your response and comments regarding our services. We appreciate your business!
The loan process
The online loan process was very easy and not complicated at all. Just a few questions and that was it. The customer service (when I am called) is very pleasant, knowledgeable, patient, and kind. There has never ever been any pressure whatsoever and that is just amazing in this world today. Thank you Advance America!!
August 8, 2026
Reply from Advance America - Akron - 1684 West Market Street
Thank you for your response and comments regarding our services. We appreciate your business!
Got approved but took to long to…
Got approved but took to long to receive. The payments are low.
August 7, 2026
Reply from Advance America - Akron - 1684 West Market Street
Your business is important to us, thank you for your response!
Every step of the way was easy and…
Every step of the way was easy and simple. And the next day I had my funds.
July 28, 2026
Reply from Advance America - Akron - 1684 West Market Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Niquia and Ashly give great service
Niquia and Ashly give great service. Nice personalities!
July 22, 2026
Unprompted review
Reply from Advance America - Akron - 1684 West Market Street
Thank you for your response and comments regarding our services. We appreciate your business!
The staff is super friendly and very…
The staff is super friendly and very helpful.
July 21, 2026
Unprompted review
Reply from Advance America - Akron - 1684 West Market Street
Thank you for your response and comments regarding our services. We appreciate your business!
Easy online process with fast decision…
Easy online process with fast decision without going in person.
July 12, 2026
Reply from Advance America - Akron - 1684 West Market Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Representative with very knowledgeable…
Representative with very knowledgeable and professional with great patience in understanding.thank you and your team.
July 8, 2026
Reply from Advance America - Akron - 1684 West Market Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Was very fast very professional I…
Was very fast very professional I recommend!!
July 7, 2026
Unprompted review
Reply from Advance America - Akron - 1684 West Market Street
Thank you for your response and comments regarding our services. We appreciate your business!
Niquia has great customer service and…
Niquia has great customer service and they are very friendly
June 30, 2026
Unprompted review
Reply from Advance America - Akron - 1684 West Market Street
Thank you for your response and comments regarding our services. We appreciate your business!
At this location the ladies are…
At this location the ladies are wonderful
June 30, 2026
Unprompted review
Reply from Advance America - Akron - 1684 West Market Street
Thank you for your response and comments regarding our services. We appreciate your business!
Reply from Advance America - Akron - 1684 West Market Street
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
Reply from Advance America - Akron - 1684 West Market Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Niquia is always nice and professional
Niquia is always nice and professional. Feels like family when I come in.
April 14, 2026
Unprompted review
Reply from Advance America - Akron - 1684 West Market Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I get 10 star service ever time I visit…
I get 10 star service ever time I visit this store Ashley is always so friendly
April 14, 2026
Unprompted review
Reply from Advance America - Akron - 1684 West Market Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Ashley has great customer service and…
Ashley has great customer service and very helpful
April 13, 2026
Unprompted review
Reply from Advance America - Akron - 1684 West Market Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Niquia always give excellent service
Niquia always give excellent service. Highly recommend!
April 9, 2026
Unprompted review
Reply from Advance America - Akron - 1684 West Market Street
Thank you for your response and comments regarding our services. We appreciate your business!
It’s was a process but Ashly and Briana…
It’s was a process but Ashly and Briana got me through it and was very helpful
April 6, 2026
Unprompted review
Reply from Advance America - Akron - 1684 West Market Street
Thank you for your response and comments regarding our services. We appreciate your business!
Very happy with Ashley’s service always…
Very happy with Ashley’s service always has an welcoming atmosphere
April 6, 2026
Unprompted review
Reply from Advance America - Akron - 1684 West Market Street
Thank you for your response and comments regarding our services. We appreciate your business!
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