A loan from you all advance america is there for the people when the banks aren't you are always there to help people in time of need I would refer you all to every one I know keep doing a great jo... See more
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See what reviewers are saying
I had the best experience ever with Susan Keith she was very polite, professional and helpful. She was a blessing to my day! Thank you so much Susan for being what I needed!!!
Company replied
Susan Keith was very efficient and friendly. Made my experience alot easier. She explained everything.
Company replied
Susan made it so easy to get my line of credit and I am so please with dealing with her. She went above and be on what I had been though before. Susan was amazing young lady.
Company replied
Company details
- Loan Agency
- also in
- Financial Institution
- Money Order Service
- Money Transfer Service
- Non-Bank Financial Service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
241 N. Calderwood Street, 37701, Alcoa, TN, United States
- 865-681-0607
3.9
Great
48 reviews
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You put in ny wrong bank account I…
You put in ny wrong bank account I until number and I didn't get too receive my loan.
April 15, 2026
Reply from Advance America - Alcoa - 241 N. Calderwood Street
Your comments are important to our business and relationship. We’d like to learn more about this situation. Please call our customer comment line at 1-888-310-4238. Thank you.
Easy process
August 6, 2025
Reply from Advance America - Alcoa - 241 N. Calderwood Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Great Experience Susan make it very easy for me to obtain my loan and it was very nice to know that she cared about giving me a great experience with your company.
Susan made it so easy to get my line of credit and I am so please with dealing with her. She went above and be on what I had been though before. Susan was amazing young lady.
June 18, 2025
Reply from Advance America - Alcoa - 241 N. Calderwood Street
We're happy to hear that you had a smooth experience obtaining your line of credit. We appreciate you mentioning the exceptional service you received. Thank you for your positive feedback!
A loan from you all advance america is…
A loan from you all advance america is there for the people when the banks aren't you are always there to help people in time of need I would refer you all to every one I know keep doing a great job and God bless you all
April 28, 2025
Reply from Advance America - Alcoa - 241 N. Calderwood Street
We appreciate your kind words and are so glad to hear that you found our services helpful during a time of need. It's our mission to provide financial support to those who need it, and we're proud to be there for our customers when they need us most. We're committed to continuing to offer the best possible service and support to all of our customers.
Great company and group of ppl to help…
Great company and group of ppl to help with all your money needs!
November 13, 2024
Unprompted review
Reply from Advance America - Alcoa - 241 N. Calderwood Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Such great ladies!!
November 12, 2024
Unprompted review
Reply from Advance America - Alcoa - 241 N. Calderwood Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Awesome person at the alcoa tn office
Awesome person at the alcoa tn office. She is so wonderful
May 31, 2024
Unprompted review
Reply from Advance America - Alcoa - 241 N. Calderwood Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
I had the best experience ever with…
I had the best experience ever with Susan Keith she was very polite, professional and helpful. She was a blessing to my day! Thank you so much Susan for being what I needed!!!
May 10, 2024
Reply from Advance America - Alcoa - 241 N. Calderwood Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Susan is always a pleasure to do…
Susan is always a pleasure to do business with, it’s why I come back:)
March 30, 2024
Reply from Advance America - Alcoa - 241 N. Calderwood Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
An front desk employee They always are…
An front desk employee They always are sooooo helpful and kind!!!
November 21, 2023
Reply from Advance America - Alcoa - 241 N. Calderwood Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Susan Keith was very efficient and…
Susan Keith was very efficient and friendly. Made my experience alot easier. She explained everything.
September 3, 2023
Reply from Advance America - Alcoa - 241 N. Calderwood Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Kathy was super helpful!
Kathy was super helpful!! I will definitely be using her for my loans from here on out!! Super friendly and quick and easy!Thank you 🙂
June 12, 2023
Unprompted review
Reply from Advance America - Alcoa - 241 N. Calderwood Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
She was so professional and very…Susan
She was so professional and very helpful and so patient and understanding made me feel like a person not a number I can't thank her enough
February 2, 2023
Reply from Advance America - Alcoa - 241 N. Calderwood Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Awesome experience!
The ladies at the Alcoa /Maryville office in Midland Plaza are amazing! Made me feel very welcome! I highly recommend using this branch!
September 12, 2022
Reply from Advance America - Alcoa - 241 N. Calderwood Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Ms.Susan is awesome
Ms.Susan is awesome. She explained everything to where it's easily understood.
June 28, 2022
Reply from Advance America - Alcoa - 241 N. Calderwood Street
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Always a great experience.
Always a great experience.. staff is very friendly and get things done quickly..
June 22, 2022
Reply from Advance America - Alcoa - 241 N. Calderwood Street
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The staff is great
The staff is great. Susan and Loretta are always very friendly.
I wish the interest rate was lower
March 8, 2021
Reply from Advance America - Alcoa - 241 N. Calderwood Street
Jose: Thank you for your positive review. At Advance America, we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Excellent service every time!!!
March 3, 2021
Reply from Advance America - Alcoa - 241 N. Calderwood Street
Thank you for the positive feedback. We appreciate you choosing Advance America for your loan needs
The ladies are so nice and helpful.
November 18, 2020
Reply from Advance America - Alcoa - 241 N. Calderwood Street
Thank you for your response and comments regarding our services. We appreciate your business!
Love this place
Love this place. Works with u if there is a problem. Never get annoying phone calls. Lady is the sweetest lady Vive ever meant in a place like this type of business. Would recommend this place to anyone!😍😍😍
September 24, 2020
Unprompted review
Reply from Advance America - Alcoa - 241 N. Calderwood Street
Your business is important to us, thank you for your response!
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