Advance America - Alexandria - 2071 N. Mall Dr., Ste. 301 Reviews 

119
TrustScore 5 out of 5

4.9

2071 N. Mall Dr., Ste. 301, 71301 Alexandria, LA, US


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Rated 5 out of 5 stars

Advance america is a very good company it is everything it stand for iam very happy with advance america and I would recommend ever one to advance america

Company replied

Rated 5 out of 5 stars

This is a great place for payday loans. Takeisha is an awesome and amazing lady. She explains everything thoroughly and allows the transaction to go smoothly. She is a valuable asset to her employer a... See more

Company replied

Rated 5 out of 5 stars

I didn’t have no idea how I was gonna pay my car insurance I took a chance and went to apply and I was approved thank god the staff was wonderful and very helpful thanks!!! The location on north mall... See more

Company replied

Rated 5 out of 5 stars

Absolutely the nicest staff in the Alexandria North Drive location. Always friendly and professional! Overall a great experience ever time I go! If I could do more than 5 stars these ladies would get... See more

Company replied


Company details

  1. Loan Agency
  2. Financial Institution
  3. Money Order Service
  4. Money Transfer Service
  5. Non-Bank Financial Service

About Advance America - Alexandria - 2071 N. Mall Dr., Ste. 301

Written by the company

Advance America is a licensed and regulated lender providing convenient loan options online and in store.

Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.

Apply Now


Contact info

  • 2071 N. Mall Dr., Ste. 301, 71301, Alexandria, LA, United States

  • 318-445-7334

4.9

Excellent

TrustScore 5 out of 5

119 reviews

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4.9

All reviews

(119)

12,078 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Advance america is a very good company…

Advance america is a very good company it is everything it stand for iam very happy with advance america and I would recommend ever one to advance america

September 10, 2026
Advance America - Alexandria - 2071 N. Mall Dr., Ste. 301 logo

Reply from Advance America - Alexandria - 2071 N. Mall Dr., Ste. 301

Thank you for your response and comments regarding our services. We appreciate your business!

Rated 5 out of 5 stars

Great customer service

Great customer service

September 4, 2026
Unprompted review
Advance America - Alexandria - 2071 N. Mall Dr., Ste. 301 logo

Reply from Advance America - Alexandria - 2071 N. Mall Dr., Ste. 301

Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.

Rated 5 out of 5 stars

The lady was very exceptional

The lady was very exceptional, she help me get the money I needed when I was in a financial bind

August 26, 2026
Unprompted review
Advance America - Alexandria - 2071 N. Mall Dr., Ste. 301 logo

Reply from Advance America - Alexandria - 2071 N. Mall Dr., Ste. 301

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Ms kiesha Did An Excellent Job With Me…

Ms kiesha Did An Excellent Job With Me Today

July 30, 2026
Unprompted review
Advance America - Alexandria - 2071 N. Mall Dr., Ste. 301 logo

Reply from Advance America - Alexandria - 2071 N. Mall Dr., Ste. 301

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

First impression are everything

There is a old saying where, first impressions are everything. This staff first impression was everything, friendly and accommodating!

May 22, 2026
Unprompted review
Advance America - Alexandria - 2071 N. Mall Dr., Ste. 301 logo

Reply from Advance America - Alexandria - 2071 N. Mall Dr., Ste. 301

We are so glad to hear that our staff made such a positive first impression. Thank you for sharing your kind words!

Rated 5 out of 5 stars

Great customer service

April 29, 2026
Unprompted review
Advance America - Alexandria - 2071 N. Mall Dr., Ste. 301 logo

Reply from Advance America - Alexandria - 2071 N. Mall Dr., Ste. 301

Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.

Rated 5 out of 5 stars

Get customer service Yvette is very nice

April 16, 2026
Unprompted review
Advance America - Alexandria - 2071 N. Mall Dr., Ste. 301 logo

Reply from Advance America - Alexandria - 2071 N. Mall Dr., Ste. 301

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

The ladies was very helpful

The ladies was very helpful, great personality and very good people

April 10, 2026
Unprompted review
Advance America - Alexandria - 2071 N. Mall Dr., Ste. 301 logo

Reply from Advance America - Alexandria - 2071 N. Mall Dr., Ste. 301

We appreciate your positive feedback. We are happy to hear that you found our team helpful and that you enjoyed your experience with us.

Rated 5 out of 5 stars

Great service

Great service

April 6, 2026
Unprompted review
Advance America - Alexandria - 2071 N. Mall Dr., Ste. 301 logo

Reply from Advance America - Alexandria - 2071 N. Mall Dr., Ste. 301

Thank you for your response and comments regarding our services. We appreciate your business!

Rated 5 out of 5 stars

Did my loan over the phone and the…

Did my loan over the phone and the customer service was excellent. Will recommend to friends.

February 11, 2026
Unprompted review
Advance America - Alexandria - 2071 N. Mall Dr., Ste. 301 logo

Reply from Advance America - Alexandria - 2071 N. Mall Dr., Ste. 301

Thank you for your response and comments regarding our services. We appreciate your business!

Rated 5 out of 5 stars

Good experience with excellent customer…

Good experience with excellent customer service. Will recommend family and friends

January 13, 2026
Unprompted review
Advance America - Alexandria - 2071 N. Mall Dr., Ste. 301 logo

Reply from Advance America - Alexandria - 2071 N. Mall Dr., Ste. 301

We appreciate you recommending us to your family and friends! We are so glad you had a good experience and found our customer service excellent.

Rated 5 out of 5 stars

Called the branch to get prequalified…

Called the branch to get prequalified and the lady on the phone was so nice I think her name is Keisha highly recommend

January 10, 2026
Unprompted review
Advance America - Alexandria - 2071 N. Mall Dr., Ste. 301 logo

Reply from Advance America - Alexandria - 2071 N. Mall Dr., Ste. 301

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Great customer service

Great customer service

December 17, 2025
Unprompted review
Advance America - Alexandria - 2071 N. Mall Dr., Ste. 301 logo

Reply from Advance America - Alexandria - 2071 N. Mall Dr., Ste. 301

Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day

Rated 5 out of 5 stars

Great experience

Great experience

December 6, 2025
Advance America - Alexandria - 2071 N. Mall Dr., Ste. 301 logo

Reply from Advance America - Alexandria - 2071 N. Mall Dr., Ste. 301

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Great experience

Great experience, love these people

December 3, 2025
Unprompted review
Advance America - Alexandria - 2071 N. Mall Dr., Ste. 301 logo

Reply from Advance America - Alexandria - 2071 N. Mall Dr., Ste. 301

We're glad you enjoyed your experience and appreciate your positive feedback. It means a lot to us.

Rated 5 out of 5 stars

Great customer service very quick and…

Great customer service very quick and fast service

December 3, 2025
Unprompted review
Advance America - Alexandria - 2071 N. Mall Dr., Ste. 301 logo

Reply from Advance America - Alexandria - 2071 N. Mall Dr., Ste. 301

We appreciate your positive feedback. We are happy to know our staff provided great customer service and our process was quick for you.

Rated 5 out of 5 stars

Great customer service quick and fast…

Great customer service quick and fast service

December 3, 2025
Unprompted review
Advance America - Alexandria - 2071 N. Mall Dr., Ste. 301 logo

Reply from Advance America - Alexandria - 2071 N. Mall Dr., Ste. 301

We appreciate your positive feedback. We are happy to know our staff provided great, quick, and fast service for you.

Rated 5 out of 5 stars

Great customer service

Great customer service, a wonderful experience

October 10, 2025
Unprompted review
Advance America - Alexandria - 2071 N. Mall Dr., Ste. 301 logo

Reply from Advance America - Alexandria - 2071 N. Mall Dr., Ste. 301

We appreciate your positive feedback. We are happy you received great customer service and had a wonderful experience with us.

Rated 5 out of 5 stars

Great customer service

Great customer service

September 22, 2025
Unprompted review
Advance America - Alexandria - 2071 N. Mall Dr., Ste. 301 logo

Reply from Advance America - Alexandria - 2071 N. Mall Dr., Ste. 301

Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.

Rated 5 out of 5 stars

This was my first experience with them…

This was my first experience with them they was very good to me and help me with what I needed I thank you all for the help

August 25, 2025
Advance America - Alexandria - 2071 N. Mall Dr., Ste. 301 logo

Reply from Advance America - Alexandria - 2071 N. Mall Dr., Ste. 301

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

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