I think you are doing a great job I never have to wait in line I’m always waiting on as soon as I walk in
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Darlene cashier was very sweet and always so nice. It help me get back on track very friendly service. I always smile and greet you.
Company replied
U guys r awsome!!! I can't say thank u enough! Every single time we needed help u guys were there. I have gotten multiple loans from u guys over the almost two years and every time the service was... See more
The lady that waited on me was the nicest lady ever. She was very professional, and fun. Made my experience worth it. Because of her, i will definitely be coming back. Anyone that comes in should be h... See more
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
2213 S. Scatterfield Rd., Ste. 4, 46016, Anderson, IN, United States
- 765-683-9620
4.2
Great
42 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I think you are doing a great job I…
I think you are doing a great job I never have to wait in line I’m always waiting on as soon as I walk in
February 2, 2024
Reply from Advance America - Anderson - 2213 S. Scatterfield Rd., Ste. 4
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Darlene cashier was very sweet and…
Darlene cashier was very sweet and always so nice. It help me get back on track very friendly service. I always smile and greet you.
October 6, 2023
Reply from Advance America - Anderson - 2213 S. Scatterfield Rd., Ste. 4
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Tammy Carson that works there has most…
Tammy Carson that works there has most her family write reviews and has people drop off pills....me included..... start drug testing!!!!
July 10, 2023
Unprompted review
Reply from Advance America - Anderson - 2213 S. Scatterfield Rd., Ste. 4
Advance America values its customers and would like to learn more about this situation. Please call our customer comment line at 1-888-310-4238. Thank you.
Very pleasant associate who explained…
Very pleasant associate who explained everything
August 23, 2022
Reply from Advance America - Anderson - 2213 S. Scatterfield Rd., Ste. 4
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The Anderson store is great the staff…
The Anderson store is great the staff there is all perfect. I've never had an issue with that store. I know one of the girls moving to California and we'll miss her
July 18, 2022
Reply from Advance America - Anderson - 2213 S. Scatterfield Rd., Ste. 4
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Chrissi was awesome
Chrissi was awesome. Very friendly and knowledgeable
April 20, 2022
Unprompted review
Reply from Advance America - Anderson - 2213 S. Scatterfield Rd., Ste. 4
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Always a 5 star experience!!!!!
April 11, 2022
Reply from Advance America - Anderson - 2213 S. Scatterfield Rd., Ste. 4
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Anderson - 2213 S. Scatterfield Rd., Ste. 4
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Denita Clarkson
I have experienced a very Friendly and personable relationship from any of the employees working from this location. Thank you.
January 30, 2022
Reply from Advance America - Anderson - 2213 S. Scatterfield Rd., Ste. 4
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great service
Great service. The lady who assisted me was very friendly. Quick service! Low interest.. Definitely will do business with them again.
November 30, 2021
Amazing service
The lady that waited on me was the nicest lady ever. She was very professional, and fun. Made my experience worth it. Because of her, i will definitely be coming back. Anyone that comes in should be helped by her. Definitely a thumbs up!!
November 26, 2021
I have not a bad thing to say...
I have not a bad thing to say about Advance America!! My experience has been great whenever I went.
August 31, 2021
Reply from Advance America - Anderson - 2213 S. Scatterfield Rd., Ste. 4
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
It took like literally like 5 minutes…
It took like literally like 5 minutes to get approved and have the cash in my hand I would deffinetly recommend
August 8, 2021
Reply from Advance America - Anderson - 2213 S. Scatterfield Rd., Ste. 4
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Not Satisfied
Even after calling and talking to someone at Advance America we still could not get the website to work and I had to go to the store to work things out.
May 5, 2021
Reply from Advance America - Anderson - 2213 S. Scatterfield Rd., Ste. 4
Advance America values its customers and would like to learn more about this situation. Please call our social media comment line at 866-682-2992. Thank you
Hi my name is Dalila I have been a…
Hi my name is Dalila I have been a customer at your store for a while now, I never had a bad experience with your ladies, they are so friendly nice and helpful I would recommend anytime thank you 💕
March 2, 2021
Reply from Advance America - Anderson - 2213 S. Scatterfield Rd., Ste. 4
We were so excited to receive this review and are glad we could provide the loan you needed. Have a great day!
Great staff,,,
December 28, 2020
Reply from Advance America - Anderson - 2213 S. Scatterfield Rd., Ste. 4
Thank you for your response and comments regarding our services. We appreciate your business!
Very friendly and helpful staff
December 12, 2020
Reply from Advance America - Anderson - 2213 S. Scatterfield Rd., Ste. 4
Your business is important to us, thank you for your response!
The lady's in this Anderson are…
The lady's in this Anderson are amazing. They help in anyway they can with no judgement! Stephanie is Fabulous!
November 26, 2020
Reply from Advance America - Anderson - 2213 S. Scatterfield Rd., Ste. 4
Thank you for your response and comments regarding our services. We appreciate your business!
Advance America has some really nice…
Advance America has some really nice workers in the Anderson office, Stephanie has been wonderful to work with.
November 6, 2020
Reply from Advance America - Anderson - 2213 S. Scatterfield Rd., Ste. 4
Your business is important to us, thank you for your response!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.