I would highly recommend this place. The staff makes you feel wanted and goes out of their way to meet your needs. No matter how busy they are. They continue to have a smile when you walk up to the wi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Thanks for being a very helpful to me. I appreciate the quick response to approval of the loan I requested. Thanks again
Company replied
Personal were friendly and helpful getting me in and out quickly. She was very helpful when filling out the application and having me sign in all the right parts. I am satisfied and would recommend A... See more
Company replied
Antioch location is well oiled machine,they keep the process moving and you out the door with your loan. No Hassles.Professional staff. Top Notch employees.
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
Lone Tree Way 2773, 94509, Antioch, California, United States
- 925-755-7830
4.9
Excellent
144 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Advance America - Antioch - 2773 Lone Tree Way
Thank you for your response and comments regarding our services. We appreciate your business!
Reply from Advance America - Antioch - 2773 Lone Tree Way
Thank you for your response and comments regarding our services. We appreciate your business!
Come see the girls they are prodessional
Come see the girls they are prodessional
August 6, 2026
Unprompted review
Reply from Advance America - Antioch - 2773 Lone Tree Way
Thank you for your response and comments regarding our services. We appreciate your business!
I appreciate how easy it is to borrow…
I appreciate how easy it is to borrow money from you!! Thank you for saving me.
August 1, 2026
Reply from Advance America - Antioch - 2773 Lone Tree Way
Thank you for your response and comments regarding our services. We appreciate your business!
Thanks for being a very helpful to me
Thanks for being a very helpful to me. I appreciate the quick response to approval of the loan I requested. Thanks again
July 30, 2026
Reply from Advance America - Antioch - 2773 Lone Tree Way
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Antioch - 2773 Lone Tree Way
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The customer service is the best.
July 22, 2026
Reply from Advance America - Antioch - 2773 Lone Tree Way
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I appreciate the courtes fast customer Service.
I appreciate the courtes fast, customer Service.
June 16, 2026
Reply from Advance America - Antioch - 2773 Lone Tree Way
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Consistency of great service
Consistency of great service! It’s helped me a lot!!!! Recommend it to everybody!!!
Kevin
June 12, 2026
Reply from Advance America - Antioch - 2773 Lone Tree Way
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The Antioch Branch was very efficient
The Antioch Branch was very efficient, friendly and knowledgeable. Great customer service.
May 18, 2026
Unprompted review
Reply from Advance America - Antioch - 2773 Lone Tree Way
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
Excellent Customer Service by Despina
Excellent Customer Service by Despina. Made me feel welcome. Easy process. Highly recommended Advance America.
April 14, 2026
Unprompted review
Reply from Advance America - Antioch - 2773 Lone Tree Way
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Antioch - 2773 Lone Tree Way
Thank you for your response and comments regarding our services. We appreciate your business!
Despina and Tia are great!
March 31, 2026
Unprompted review
Reply from Advance America - Antioch - 2773 Lone Tree Way
We are so happy to hear that you had such a wonderful experience. Thank you for your positive feedback; we appreciate it.
The staff is truly awesome
The staff is truly awesome, the customer service is beyond my expectations
March 27, 2026
Unprompted review
Reply from Advance America - Antioch - 2773 Lone Tree Way
We appreciate you mentioning our staff! We are so happy to hear that you enjoyed the customer service you received and that it exceeded your expectations.
I like the customer service in the in…Great customer service
I like the customer service in the in the speediness and the go above and beyond sometimes you come in and crisis or dealing with whatever kind of issue it is and it’s always great to have a person who can help to calm you down and help to relieve issues your dealing with!
March 24, 2026
Unprompted review
Reply from Advance America - Antioch - 2773 Lone Tree Way
We're so happy to hear that our customer service and speediness met your needs. It's wonderful to know that our team can provide support and relief during challenging times. Thank you for your positive feedback!
Despina is the best
Despina is the best! Western Union and money orders are offered at this location
March 20, 2026
Unprompted review
Reply from Advance America - Antioch - 2773 Lone Tree Way
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Despina is great!!good service…
Despina is great!!good service ,friendly and shows personal interest. They have money orders and western union
March 20, 2026
Unprompted review
Reply from Advance America - Antioch - 2773 Lone Tree Way
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Tia is exception person and customer…
Tia is exception person and customer service representative, always about the customer needs, a major asset to the company!
March 14, 2026
Unprompted review
Reply from Advance America - Antioch - 2773 Lone Tree Way
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Antioch - 2773 Lone Tree Way
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Friendly
Friendly, clean location. The staff is knowledgeable and awesome
March 13, 2026
Unprompted review
Reply from Advance America - Antioch - 2773 Lone Tree Way
We appreciate you taking the time to share your experience with us. We are so happy to hear that you found our location clean and our staff awesome.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.