This was a pleasant visit to this establishment. I’ve been helped from the time I stepped in the door to the time of me finalizing my transaction. The workers were great, and very helpful! Will always... See more
Company replied
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This was a pleasant visit to this establishment. I’ve been helped from the time I stepped in the door to the time of me finalizing my transaction. The workers were great, and very helpful! Will always... See more
Company replied
Excellent Staff at the store in Arcadia, Florida. They are always very helpful and friendly, they're always here when I am in need of financial assistance. I would recommend this store to anyone simpl... See more
Company replied
Tiffany is always a pleasure to talk to when ever I come in to the store it doesn’t matter if I’m having a bad day or a good day no matter what she always listens
Company replied
If you need to pay a bill or get a loan with amazing friendly service we’re Rafael and Tiffany make you feel welcomed and like family come down to the Advance America in Arcadia
Company replied
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
1717 E. Oak St., 34266, Arcadia, FL, United States
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I had excellent customer service. The young man was very friendly and knowledgeable. He went over all of the information with me. And made sure I understood everything.
Sylvia is very professional and process was fast and simple to borrow funds. I like the fast service @ my ADVANCE AMERICA STORE IN ARCADIA, Florida
Always friendly staff, always have a smile on their face
Love how friendly that people are at the Arcadia FL location
The employees are very polite and they are very sociable and they jump ropes to make sure you have what you need
I have honestly never had a problum with Advance America exspecially when i had it rough and couldent pay what i owed for a few months they had worked with me i love them and the pepole that work there are always friendly and put a smile there custamers face.<3
Professional and courteous staff, which I highly recommend.
The staff are very helpful and friendly. I went in right before closing and they were still great.
I really do not like the fact that I have to have a check to get a loan. I don't use checks on a daily basis so I don't have checks. It costs me money when I have to get a counter check from my bank. If the loan can be given sometimes without a check, why can't it be given all the time.?

Reply from Advance America - Arcadia - 1717 E. Oak St.
They are always courteous and polite and remember me as a customer when I walk in.
the staff was very friendly. very helpful i would remend them to all my friends.
While the people are both pleasant and courteous, I was not thrilled by the recent rate hike that essentially gouged me for yet another $5. This has left me with a somewhat bad taste in my mouth, and a desire to eliminate the need to do business with you ASAP, rather than keep paying such an exhorbitant interest rate that seems to ratchet up once or twice every year.

Reply from Advance America - Arcadia - 1717 E. Oak St.
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