Knowledgeable staff.friendly and easy to work with. Process is very fast....generally in and out quickly. Clean environment. Make customers feel comfortable..
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The associate was extremely nice and helpful...helped me obtain my financial aid quickly and respectfully... I am thankful that that I was referred to them...
Company replied
Girls who work there are super friendly and professional. Love being able to pay down.
Company replied
Great experience, easy application process was in and out within 30 minutes. Great place to start !!
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
726 Greenup Avenue, 41101, Ashland, KY, United States
- 606-324-6614
4.7
Excellent
34 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The process was fast and easy
The process was fast and easy. The staff was friendly and very helpful.
June 24, 2026
Unprompted review
Reply from Advance America - Ashland - 726 Greenup Avenue
We're so glad the process was fast and easy, and our team was friendly and helpful. Thank you!
Reply from Advance America - Ashland - 726 Greenup Avenue
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
Great staff and always there to help.
Great staff and always there to help.
November 10, 2025
Unprompted review
Reply from Advance America - Ashland - 726 Greenup Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The woman that works there is so nice.
March 3, 2025
Reply from Advance America - Ashland - 726 Greenup Avenue
We're so glad to hear you had a positive experience! We strive to provide excellent customer service and appreciate your kind words.
Wonderful company
Wonderful company! Very helpful in my time of need. Manager there is very professional!
January 28, 2025
Unprompted review
Reply from Advance America - Ashland - 726 Greenup Avenue
We are thrilled to hear about your positive experience. We appreciate your kind words about our manager's professionalism and the helpfulness of our team. We strive to provide excellent service and are glad we were able to assist you during your time of need.
Great friendly place to do business
Great friendly place to do business
January 25, 2025
Unprompted review
Reply from Advance America - Ashland - 726 Greenup Avenue
Thank you for your kind words. We appreciate your business and are glad you found our team friendly and helpful.
This place is awesome
This place is awesome! The lady there helped me get everything I needed set up to get the loan I needed! She was so patient and kind. I would go there if you need a loan.
January 27, 2025
Unprompted review
Reply from Advance America - Ashland - 726 Greenup Avenue
Thank you for your kind words! We are so happy to hear that you had a positive experience. We strive to provide excellent customer service and are glad that you were able to get the loan you needed.
I highly recommend this place if you…
I highly recommend this place if you need alittle extra cash. They are always so friendly and have you in and out in no time!
January 28, 2025
Unprompted review
Reply from Advance America - Ashland - 726 Greenup Avenue
Thank you for your positive review. We appreciate your kind words and are glad you found our service helpful and efficient. We strive to provide a quick and friendly experience for all our customers.
Great experience
Great experience, easy application process was in and out within 30 minutes. Great place to start !!
November 7, 2024
Unprompted review
Reply from Advance America - Ashland - 726 Greenup Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Girls who work there are super friendly…
Girls who work there are super friendly and professional. Love being able to pay down.
February 3, 2024
Reply from Advance America - Ashland - 726 Greenup Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Ashland - 726 Greenup Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Extremely satisfied
The associate was extremely nice and helpful...helped me obtain my financial aid quickly and respectfully... I am thankful that that I was referred to them...
January 4, 2024
Reply from Advance America - Ashland - 726 Greenup Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very fast and easy
November 22, 2023
Reply from Advance America - Ashland - 726 Greenup Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
They understood my emergence and the…
They understood my emergence and the service was excellent.
October 27, 2023
Reply from Advance America - Ashland - 726 Greenup Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Ashland - 726 Greenup Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The employees at this location are…
The employees at this location are great people. Always kind and hospitable and very helpful.
July 27, 2023
Reply from Advance America - Ashland - 726 Greenup Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Martha Miles you are amazing …
Martha Miles you are truly a big help you are so friendly there is never a day u don’t have a smile on your face. Keep up the good work and I’m proud of you💕
April 24, 2023
Unprompted review
Reply from Advance America - Ashland - 726 Greenup Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Knowledgeable staff.friendly and easy…
Knowledgeable staff.friendly and easy to work with. Process is very fast....generally in and out quickly. Clean environment. Make customers feel comfortable..
March 24, 2023
Reply from Advance America - Ashland - 726 Greenup Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Ashland - 726 Greenup Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The best rep she is always friendly and…
The best rep she is always friendly and helpful.
December 30, 2022
Reply from Advance America - Ashland - 726 Greenup Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.