Great customer service I do recommend this place if you are in need of a payday go see this amazing ladies Zoila and Erica are very friendly and helpful and also if you need a title loan or personal l... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Your employees are very competent, and useful towards their clients! That standard must be inherent in their faculty, to begin with! You can ‘train somebody, but there’s things they must possess fir... See more
Company replied
I love advance America! Having them around is great when I’m in need of money when I’m low or don’t even have any money in my wallet till next month paycheck, I someone who lives paycheck to paycheck... See more
Company replied
All three agent's at your store were all respectable, they were considered towards me, very professional and more. I was very comfortable and I'll continue to go through your store and staff. Thank y... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
2600 Oswell Space C, 93306, Bakersfield, CA, United States
- 661-872-0686
4.2
Great
93 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Money when you really need it!
Money can in the time I really needed it.it was easy to apply and they were very helpful !
December 24, 2023
Reply from Advance America - Bakersfield - 2600 Oswell Space C
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Nancy has a great attitude.
October 17, 2023
Reply from Advance America - Bakersfield - 2600 Oswell Space C
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Employees that made the difference!9
Your employees are very competent, and useful towards their clients! That standard must be inherent in their faculty, to begin with! You can ‘train somebody, but there’s things they must possess first, in order to ‘get my attention! N
September 7, 2023
Reply from Advance America - Bakersfield - 2600 Oswell Space C
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
You get the best service!!
August 22, 2023
Reply from Advance America - Bakersfield - 2600 Oswell Space C
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Fast easy nd great service
August 17, 2023
Reply from Advance America - Bakersfield - 2600 Oswell Space C
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Fast action
I was greeted as soon as I walked in the door. I was helped in setting the app on my cell within minutes and was out fast
August 6, 2023
Reply from Advance America - Bakersfield - 2600 Oswell Space C
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Extremely satisfied with overall
July 11, 2023
Reply from Advance America - Bakersfield - 2600 Oswell Space C
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I love Advance America
I love advance America! Having them around is great when I’m in need of money when I’m low or don’t even have any money in my wallet till next month paycheck, I someone who lives paycheck to paycheck appreciates their help in time of need. The loan experience is great because you can get the loan and then you don’t need to pay it till your next payday which is great!
July 7, 2023
Reply from Advance America - Bakersfield - 2600 Oswell Space C
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day
Erika was very helpful Nice Attitude 🥰
June 28, 2023
Unprompted review
Reply from Advance America - Bakersfield - 2600 Oswell Space C
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Bakersfield - 2600 Oswell Space C
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
No matter what time I enter the Oswell…
No matter what time I enter the Oswell one the employees always greet and have a smile. It’s so nice to go someplace to pay your loan, and you feel comfortable being there. I would give this location 20 ⭐️ stars!!
June 3, 2023
Reply from Advance America - Bakersfield - 2600 Oswell Space C
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Best customer service experience
The day I applied for my payday loan I had entered the building not expecting to obtain a loan. I actually doubted I would qualify. The wonderful lender's demeanor was non-judgmental, extremely helpful, unconditionally understanding, compassionate, and very professional. I was against doing another payday loan ever in my life but this person changed my mind and she changed my day. Little disclaimer I have been extremely depressed and experiencing high anxiety. This lady made me feel better and also changed my anxiety and helped me feel like I was worthy. I understand that has nothing to do with payday loans but the way she treated me her customer service was par-non to any other customer service agent. My greatest thanks to her and I will be telling everybody I know about this particular store and this particular loan officer. Thank you
May 18, 2023
Reply from Advance America - Bakersfield - 2600 Oswell Space C
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great customer service I do recommend…
Great customer service I do recommend this place if you are in need of a payday go see this amazing ladies Zoila and Erica are very friendly and helpful and also if you need a title loan or personal loan they can help you. They have everything in one spot you can pay your bills or send money through Western Union also .
April 24, 2023
Unprompted review
Reply from Advance America - Bakersfield - 2600 Oswell Space C
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Helpful and friendly
March 17, 2023
Reply from Advance America - Bakersfield - 2600 Oswell Space C
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Bakersfield - 2600 Oswell Space C
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The oswell branch in Bakersfield ca did…
The oswell branch in Bakersfield ca did not have any cash, this isn’t the first time I always have to go to another one because they don’t have any cash
December 23, 2022
Reply from Advance America - Bakersfield - 2600 Oswell Space C
Advance America values its customers and we will have someone personally contact you to discuss further.
That they help me out when I need to…
That they help me out when I need to pay my bill on time the stay on the phone to tell me how and what I need to do thank you so much for you kindness and warm words thank you 😊
December 14, 2022
Reply from Advance America - Bakersfield - 2600 Oswell Space C
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Bakersfield - 2600 Oswell Space C
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Excellent customer service very helpful
August 5, 2022
Reply from Advance America - Bakersfield - 2600 Oswell Space C
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The Staff Are Nice And Helpful..
June 24, 2022
Reply from Advance America - Bakersfield - 2600 Oswell Space C
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.