I received excellent customer service over the phone, which prompt me to go into the Ballwin, Mo office location. There, I was welcomed into the office and every question I had was answered. Also, eve... See more
Company replied
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Loan officer was awesome and quick with time preparing loan documents. I was in and out in approximately 15 mins. Brandon had all documents ready when I came in.
Company replied
We are a business partner of theirs. Jessica is super nice and always bring us goodies. Whenever I have a chance I refer customers to her.
Company replied
Great installment loans. Helped me in a time of need and get what I needed. Very helpful and efficient
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
15521 Manchester Rd., 63011, Ballwin, MO, United States
- 636-527-1837
4.7
Excellent
28 reviews
Asks customers to review
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This group is outstanding in providing…
This group is outstanding in providing quality and friendly customer service. Brandon did a great job in making me feel like a valued customer
March 6, 2018
Unprompted review
Great service!!
Great service!!! Very Friendly and took time out for a personal conversation I would recommend this place to anyone.
February 7, 2018
Unprompted review
fast & friendly & reliable service with …
fast & friendly & reliable service with Advance and have done a few times!!!
January 30, 2018
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Don't Trust Online Payment Amounts
Don't Trust Online Payment Amounts
I modeled an installment loan a number of different ways two weeks ago, consulted with my wife, and decided on what we could afford. I went in to the store and did the paperwork, but when the employee presented me with the details of the loan, the monthly payment amount was more than twice the amount quoted online.
I went in today and got a cash advance loan, and that process was very smooth.
December 20, 2017
Unprompted review
Reply from Advance America - Ballwin - 15521 Manchester Rd.
Thank you for your comments regarding our service. Advance America values your opinion and will have someone contact you in the next two business days to discuss your concerns.
Great customer service
November 7, 2017
Unprompted review
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