Wonderful customer service. Yazmine was very helpful and very polite. If you looking for a loan with great that will work with you come advance America in Baytown Tx off Garth rd.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It has always been a great experience customer service are great. I love there services. Will return if ever need them.
Company replied
The ladies at the Garth Rd store were very helpful in helping me finish my paperwork. You have an excellent crew…!!!! Thank you, ladies…!!!!
Company replied
Very helpful and friendly. Made me feel like I was important. I would recommend advance America to anyone. Thanks
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
4539 Garth Rd, Ste. 208, 77521, Baytown, TX, United States
- 281-420-9019
4.7
Excellent
53 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Yazmín pre qualified me over the phone…
Yazmín pre qualified me over the phone and got me in and out right away
July 1, 2025
Unprompted review
Reply from Advance America - Baytown - 4539 Garth Rd, Ste. 208
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Reply from Advance America - Baytown - 4539 Garth Rd, Ste. 208
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The help was wonderful and was very…
The help was wonderful and even with technical difficulties was kind through it all.
June 22, 2025
Unprompted review
Reply from Advance America - Baytown - 4539 Garth Rd, Ste. 208
We're happy to hear that our help was wonderful, even with the technical difficulties you experienced. We appreciate your kind words and are grateful for your feedback.
Yazmin and Cherie were a big help
June 18, 2025
Unprompted review
Reply from Advance America - Baytown - 4539 Garth Rd, Ste. 208
We're so glad to hear that you had a positive experience. Thank you for letting us know about the assistance you received!
I was greeted right when I entered and…
I was greeted right when I entered and she give excellent service. She explained everything to me about the process carefully and detailed . Her service was excellent and great.
June 13, 2025
Unprompted review
Reply from Advance America - Baytown - 4539 Garth Rd, Ste. 208
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Excellent service by Yazmin thanks…
Excellent service by Yazmin thanks again for helping me today
June 5, 2025
Unprompted review
Reply from Advance America - Baytown - 4539 Garth Rd, Ste. 208
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great service and patience by Yasmin
Great service and patience by Yasmin
May 17, 2025
Unprompted review
Reply from Advance America - Baytown - 4539 Garth Rd, Ste. 208
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Cher did a really good job
Cheri did a really good job. She was very helpful.
April 30, 2025
Unprompted review
Reply from Advance America - Baytown - 4539 Garth Rd, Ste. 208
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Very helpful and friendly
Very helpful and friendly. Made me feel like I was important. I would recommend advance America to anyone. Thanks
April 3, 2025
Reply from Advance America - Baytown - 4539 Garth Rd, Ste. 208
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Baytown - 4539 Garth Rd, Ste. 208
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Yazmin was a big help today they do…
Yazmin was a big help today they do loans up to 4000 come see them
March 26, 2025
Unprompted review
Reply from Advance America - Baytown - 4539 Garth Rd, Ste. 208
We're thrilled to hear about your positive experience! It's wonderful to know that Yazmin provided excellent service. We appreciate your kind words and are glad you found our loan options helpful.
Young lady that helped me was very…
Young lady that helped me was very helpful and knowledgeable of the loan process ..Will definitely recommend to friends.
March 8, 2025
Unprompted review
Reply from Advance America - Baytown - 4539 Garth Rd, Ste. 208
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Very nice and friendly ladies
Very nice and friendly ladies, they really helped me I am very satisfied with the customer service they both provided.
February 28, 2025
Unprompted review
Reply from Advance America - Baytown - 4539 Garth Rd, Ste. 208
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Wonderful customer service
Wonderful customer service. Yazmine was very helpful and very polite. If you looking for a loan with great that will work with you come advance America in Baytown Tx off Garth rd.
February 27, 2025
Unprompted review
Reply from Advance America - Baytown - 4539 Garth Rd, Ste. 208
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Baytown - 4539 Garth Rd, Ste. 208
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great service with ms Yazmin thanks for…
Great service with ms Yazmin thanks for the help today
December 23, 2024
Unprompted review
Reply from Advance America - Baytown - 4539 Garth Rd, Ste. 208
Advance America values your business and abides by guidelines established by Federal, State and local regulator in association with our products.
Shoutout to Yazmin canales
Shoutout to Yazmin canales! She’s great very nice and fast!
December 20, 2024
Unprompted review
Reply from Advance America - Baytown - 4539 Garth Rd, Ste. 208
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Baytown - 4539 Garth Rd, Ste. 208
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Baytown - 4539 Garth Rd, Ste. 208
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great service by yazmin
August 20, 2024
Unprompted review
Reply from Advance America - Baytown - 4539 Garth Rd, Ste. 208
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.